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Customer reviews

Rating 4.7 out of 5 stars with 3588 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Galaxy Watch5 Aluminum Smartwatch 44mm BT highly, praising its excellent battery life, ease of use, and large, high-quality screen. Many appreciate the watch's design, features, and sleep tracking capabilities, along with its lightweight and comfortable fit. However, some users expressed concerns about the watch band's quality and the limitations of water resistance and ECG functionality. A few also mentioned a preference for the physical bezel from previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,588 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. Battery life is excellent. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item and definitely an upgrade over the Watch3.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid investment...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my gen5. Don't see a reason to upgrade to 6. Wish more apps like an apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant live without

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally cant live without my galaxy smart watch these days. Convenient for a number of things. Checking and sending quick messages, answering phone calls, changing media or skipping songs. So many applications so i dont always have to pull my phone out of my pocket

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love this watch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome watch! I love all the features and battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to my watch 2. Enjoying the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marilyn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garth was very knowledgeable and understandable about the smart phones and advice how to use them. And further advice on how to mate the Samsung watch we purchased and our G23 Smart phone. We would definitely go back to him for our future Best Buy store purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice look, rough software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and feel are really great, no issues there, however the software and battery really leave something to be desired. I had an apple watch before and this not nearly as seamless when switching between apps. Even doing something as simple as listening to spotify can be really frustrating with how unresponsive things can be. Now for the battery life. My main reason for buying this specific watch is for the gpx file support and being able to see where I'm going on longer bike rides. I went on one recently around the city, which lasted about 6 hours. I had my gpx file loaded and tracking, while also listening to spotify. The watch died right at the end of my ride, completely losing all my tracked data for that ride. For a watch that touts have one of the best battery lives, it seems a real shame that it can't handle basic function like this for longer than 6 hours. Buyer beware, it can be slow and the battery will die very quickly using basic functions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Dvdunit, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch5 Pro. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch5 and Galaxy Watch4 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Take a moment to review, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. If you have any questions for us afterwards or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    So much more than watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best !! This has been such a benefit for monitoring health, staying intouch of email& txt,tracking movements, not to mention time, reminders& timer. Its comfortable as well. This watch DID identify possible AFIB on the ECG & let us take action to have doctor address.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this watch! My wife & kids bought it for me for Father's day! It has been really helpful in helping me to miss less calls or text messages when I step away from my phone. I also like how it tracks my steps and I have so many different watch face options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. Apps easy to sync. Calls and audio are clear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, lots of good features, great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartwatch!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smartwatch. Screen is responsive and quick. Pairing and setup was easy. The band is very comfortable, more comfortable than any other smart watch I've used. Works great with my Pixel 7 smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great watch!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch it does what I want and it works with my Google pixel pro. Battery last about 1 1/2 - 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convert from old school watch to Smart Watch, this watch provides some much more information, especially the health data that is useful to me. I love being able to retrieve my heart rate, and monitor my vitals on demand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scored points with my father in law

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father in law loves this watch. He’s in his 60s and never really wore a watch. But he has some health concerns, and has a hard time seeing, and the gadgets in the watch plus the bit display makes things very easy on him. He uses it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Galaxy watch5 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, plenty of apps to add. Great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help Spring all your health data into one place.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is operating system is easy to use, End understand. Just switched over from fitbit operating system. I feel this system,Gives more information And more manageable. A college degree is not required to understand the information does watch provide..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch, battery holds good and watch does everything

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not worth the list price if functions barely work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does last longer and the display has dramatically improved. Any of the health options barely function. Unable to read or move the watch further up the arm to try again. I’ll keep trying maybe one of these updates will actually make the functions work as intended. I had the active 2 and was hoping for some major improvements. Really not much further along on the health side.

    No, I would not recommend this to a friend