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Customer reviews

Rating 4.7 out of 5 stars with 2601 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,601 reviews
  • Rated 5 out of 5 stars

    Smartwatch 5 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i like the watch. I enjoy the multi day Battery life even with always on screen, location services etc. Watch is comfortable and the larger screen easy to read. Euros great with s23 ultra. Also like the durability, i am not worried about accidental bumps or contact with surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery Better than Classic 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm coming from the Classic 4 LTE, which was a good watch with the exception of a horrible battery life, slow charging, and overheating issues. Although this is the BT version (I no longer wanted the LTE), Samsung has addressed all three of the problem issues, while retaining all of the functions of the Classic 4. There has been no overheating, it has a good battery life, and it charges fast enough to get me back to 100% while I shower (I wear it overnight for sleep tracking). This is the watch that the Classic 4 should have been - it's just too bad I had to spend so much extra money to get it. The only thing missing that could be a disappointment for some is the rotating bezel. It takes a little bit to get used to touch rotation, but the outer edge helps guide your finger. I'm loving the band that came with it, but you can use your bands from the previous generation if you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged, Stylish, and Packed with Features!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Watch5 Pro has completely impressed me with its performance and premium design. The titanium build feels solid and lightweight, giving it a high-end look while still being extremely durable – perfect for daily wear and workouts. The display is gorgeous – bright, responsive, and easy to read even under direct sunlight. Battery life is one of its strongest points; I can go up to 2-3 days on a single charge with regular use, which is fantastic for a smartwatch with this many features. Fitness and health tracking are top-notch, with advanced sensors for heart rate, sleep, body composition, and more. The GPS and route tracking features are especially useful for outdoor activities like hiking or cycling. It syncs effortlessly with my Samsung phone and other devices, and the interface is smooth and intuitive. This is more than just a smartwatch – it’s a powerful fitness companion and a stylish everyday accessory. Highly recommended for anyone who wants durability, long battery life, and excellent health tracking in one package.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if i like it or not

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this watch because it has an ekg feature on it that checks for heart rhythm irregularities. Plus i like new toys. Figured id go with the top of the line to get the biggest battery. I already had a nice watch and wasn't crazy about a smart watch that i had to take off and charge all the time. But i found a sale and reluctantly bought it. I've had it for a couple weeks now. I have not found a watch face that i like yet. But that is not a deal breaker. It picks up my heartbeat which i like during workouts and tells me when I'm sitting too long and need to move around, but that feature can be turned off. It has sleep metrix but i question the accuracy. I have a sleep number bed that is being delivered next month so I'm curious to see how close that is to the watch for tracking sleep. I like that it has a step counter but question its accuracy as well. I can get a good 4 days of use on a charge which is pretty good. One of the worst thungs is that i have to move my wrist a certain way or with speed for the screen to come on. I guess i can turn on the always on display but that would drain the battery more. It does have a blood pressure feature but apparently does not work where i live unless i hack the software. Kinda dumb. I think it's an ok gadget but priced on the high side for what it is. Oh yeah anf they don't give you a way to charge it either. You get a magnetic divice with a C type connector on the cable but if you don't have a charging block or anything to charge a C type cord then you better go buy one. I found that out the hard way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long time of just thinking about getting one, being curious, I finally broke down and got a smart watch. A couple of friends of mine had one and they love them, but I wasn't sure if I would like it. Especially considering the price tag. But I love it. I love that it connects to my phone and tracks all my steps along with my phone. Tracking my sleep, heart rate, and blood oxygen has been really interesting and amazing. With Samsung Health app, you can join step challenges, or even challenge friends. I can respond to messages, even Facebook messages. So much you can do with it. You can even download all kinds of custom watch faces and change with just a few clicks. Great battery life. I've gotten almost 3 full days on one full charge with WiFi and location on. Def worth it and glad I finally made the leap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome watch. Good design. Value for money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One star less only because of the battery life. Otherwise this watch is a winner. Its beautiful, smooth and soft. The case is scratch resistance so it helps to change case cover. Plenty of band options available in market to match with your outfits. The text messages, emails, app notifications, call from watch work fine. I bought 44mm watch so it has a bigger screen size that is very helpful for emails and messaging. I would recommend this size for everyone. The watch is light weight. Samsung fitness app works fine with it and is very helpful. Samsung blood pressure needs to be setup and samsung wallet is very helpful to use while making payments. Samsung payment comes in the US version which is the one available thru BestBuy. Charge it everyday for 45-60 mins and it will be good. I recommend 44mm galaxy 5. Good value for money esp. since galaxy watch 6 will soon be available in market so watch 5's price will go down. Its better than Apple's. It can be used with any andriod phone. You are not comfined to the apple ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned Pixel Watch for the Watch 5 Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR version: I traded my recently purchased Pixel Watch for this Watch 5 Pro and it’s a massive improvement. I no longer watch the battery drain quickly every hour and don’t need to turn off features just to get through the day. I’m easily tracking sleep, exercise, and in general enjoying the watch itself. It’s a great design, fun to use, and looks great. It’s also a very good upgrade from my previous Samsung Watch 3. I do miss the rotating physical bezel, but the digital bezel functions extremely well. It’s a bit pricey, but I highly recommend it. Longer version: I purchased this watch after being massively disappointed about the Pixel Watch. Before the Pixel Watch, I was using a Samsung Gear 3. I really like the Gear 3 and have no major gripes. But for years, I patiently awaited the arrival of a true Google smartwatch. When they finally announced the Pixel Watch, I knew it was going to be great. Why wouldn’t it be? They’ve had years to observe other folks making great watches. But it finally came out, I read all about the concerns of battery life, small bezel, etc and grew concerned. Most of the complaints turned out to be unjustified, but the one major complaints that was true was the battery life. It is recommended that you give the battery a week to learn how you will use it. In what world is that acceptable? But I gave it a chance and it didn’t improve. Instead, like many others, I learned to compromise and turned things off like always on display, tilt to wake, Google assistant, etc. Once I learned I would have to compromise, I decided I needed to return it. Although there wasn’t anything wrong with my Gear 3 (which I had attempted to replace with the Pixel Watch), I still wanted to upgrade it, so I opted for the Watch 5 Pro and no regrets so far. It looks great and runs smoothly. And best of all, it still very much feels like a Google product with most of the Google integration now that it runs Wear OS. The stock watch band that comes with it is actually very nice. It has a magnetic clasp which feels premium. Best of all, I’m not compromising on features with this watch by turning things off just to stretch battery life. I’m regularly getting 2+ days of battery without even considering putting it on charger. And usually by the time I charge it 2+ days later, it could still go another day pretty easily. Whereas with the Pixel Watch I constantly checked battery life and barely used the thing, with the Watch 5 Pro, I’m regularly using it and don’t feel the need to check battery nearly as much. I didn’t intend to make this a review about how this was much better than the Pixel Watch, but considering I returned my Pixel Watch to get this, I was hoping to maybe save some folks the hassle/disappointment that I experienced and encourage you to just get what I feel is the better watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 5 Pro is AWESOME!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 61 years of age - this is my first Smart Watch. I finally upgraded my phone to the 23-Ultra recently and thought I would add a watch to my arsenal. Seems durable, has plenty of useable features - which for me works well. I have only had it for less than a week - but I'm loving it so far!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MarkT... Thank you for your review of the Samsung Galaxy Watch5 Pro. We appreciate your assessment as it ensures we remain innovative and improve on the designs and functionality of our products. We are thrilled you're making use of all the features of your new watch to along with your new S23 Ultra! If we can be of any assistance, please don't hesitate to contact Samsung Support. Thank you for being the best part of Samsung. -Bethany Samsung

  • Rated 5 out of 5 stars

    Happy to own - recommend to all

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned and used exclusively Samsung watches since 2013 and this is the best one I've owned for several reasons. The battery life has consistently been the best while also having the most robust tech advances of any of the previous renditions. GPS is quite accurate when active and the activity auto detection actually works on this device. The only significant problem is the OEM watch band gets filthy really easily and stinks requiring you to clean it often. However it is very comfortable to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had an Apple watch and was nervous when I had to switch to Android for work. Apple watches don't work with Androids. But this watch is amazing and I actually like it more than I liked my Apple watch. I like the size I like the form factor I like that it looks like an actual watch. And it's titanium so it's so light that I don't even know it's on my wrist. Fortunately also it has good software so that there are no bugs like other non Apple wearables. If you're going to use a Android-based wearable this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smartwatch with good interfaces and features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple Fitbit smartwatches and they all began falling apart right after the warranty ended. I decided to try out the Galaxy watch and it has been significantly better than any other watches I've had. It has all the expected features (heart rate, steps, excercise, sleep, etc.) but slightly better. The screen is is very bright and crisp, and all apps, calling, AND typing work quickly and easily. The battery life is around 3-4 days with light usage, and otherwise I haven't had it long enough but build quality is nice. The clock is also very customizable, with custom backgrounds, stat progress bars, apps, all on the home screen without making it hard to read or blocking info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy watch 5 pro

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, it has a lot of features, charges super fast and battery last several days before the low battery notification comes up. Band is comfortable and I like the fact that every time I take it off and put it on, I have to put in a code for safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the people who are concerned about the size ... yes it's big, but it doesn't get in the way. I've banged it a few times. I'm accident prone. It's not just because of the size. I don't pay attention to where my arms are in relation to my body. Door jambs and walls, beware. There are no dings, dents, scratches, etc. I don't miss the rotating bezel. Yes, I do, who am I kidding. But it's not as bad as I thought it'd be. You can still scroll using the touch bezel, and the lip on the pro helps immensely. I really was against losing the rotating bezel, and I thought long and hard before getting this watch. But I figured it wasn't coming back, so I should conform. When wearing a jacket, the rotating bezel would catch and scroll through everything. It bothered me, but it was a pro/con thing, and I liked it more than that one little flaw. The touch bezel doesn't have that problem. So, I've turned the raise to wake feature on not fearing my jacket would scroll away to oblivion. The battery life is not exactly as promised. So, I'm not sure how they got like 80 hours unless they shut everything off. I can't remember exactly what I have on, but it's not a lot. I get about 50-55 hours before needing a recharge. I can't imagine what the regular watch 5 battery is like if this one is so short. However, note that it takes less than 2 hours to fully charge from nearly dead. Take that for what it's worth. Lots of nice apps to install on it. I've tried some of the health / fitness apps, and I find them to be nice and somewhat useful. They won't be regular routine things I use, but they're interesting to have. A person more apt to engage in exercises and outdoor activities would probably benefit more than me. Samsung Pay is a nice bonus. Seems to work better than previous versions. Ipersonally like that it's Samsung to go with my Samsung phone so I know that they'll work well together. Overall, it was totally worth the purchase. Unless Samsung does something bad to the line, I'll continue to get their watches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good watch

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. I purchased open box at my local store. The person that returned it kept thefast charger and the band. They replaced it with the older slow charger and a generic band. Not sure how best buy lets things like that happen. Anyway I purchased the fast charger and a withit band set that is better than samsungs band. Still got it for a great buy. Battery life is on par with my frontier that I finaly had a worthwhile reason to replace. Only downside is we are still waiting for an update for blood pressure monitor to work. Samsung should not have advertised the blood pressure if they can't get it FDA approved, shame on them for that. Everything else works great. I will now wait for the next best watch release from samsung in maybe another 6 years. It's much lighter weight than the galaxy frontier it replaced. Just make sure to remove the watch if you work on things that may scratch it, like working on cars or machinery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch. I would love to see more features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had owned the Galaxy Watch 4 Classic for some time. I was very pleased with it, but I had hoped for a better battery. So I decided to try the Galaxy Watch5 Pro. I am thrilled the the extra battery power and the faster charge time. Most other features are the same. I thought I would miss the mechanical bezel but found I can use the touch just as easy. Even though the watch is thicker it still looks great and is not an issue. I did not like the new magnetic clasp band though. I found I was catching it on things and it would pop open. Usually on my belt when I reached for my wallet or was carry things with both hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very tough watch...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch...2 days of heavy use or 3 to 4 with power saver turned on. Its so light you don't even know you're wearing it, and the sapphire crystal glass hasn't scratched at all. Have banged it against so many things and except for the black on the titanium wearing off a little its a tank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sea Oaks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has been easier for me to navigate. The size of the face helps with visibility; instructions are easily understood and the battery has lasted 2 days without charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Samsung Galaxy watch. So far I like it very much. I haven't used the health features as much as I should, but what I have used, such as heart rate and oxygen blood level is ok. I use the media controls at work for Bluetooth, contactless pay, calculator, GPS, reviewing and replying to messages, weather, date and of course time. Purchased it on sale which I'm happy about. I also like the band. Simple and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Watch5 Pro Titanium Smartwatch 45

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did quite a bit of research and comparisions before deciding on this Samsung Smart Watch. Went from a Fitbit Sense to the Samsung based on the research. Watch does everything I need: Records exercise Monitors Health with the following functions: SPO2 Heart Rate Sleep with Snore detection EKG Calories burned during sleep and exercise And much more Takes a short time to figure out functionality of the device. I purchased the titanium case for extra durability. This was well worth the upgrade from my Fitbit Sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised, the battery life is excellent compared to other Galaxy watches I've owned. I have been able to wear it for 4 days before charging is needed. (Not on battery saver) Very light weight. D-buckle is a nice feature. It stays closed great and was easy to adjust. I've worne it nearly 24 hours a day for the last month and have no marks on case, face, or band. Even the packaging is nice. Over all, I am glad I purchased this watch.

    I would recommend this to a friend