Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$119.99
Save $330
Comp. Value: $449.99

Customer reviews

Rating 4.8 out of 5 stars with 1939 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Galaxy Watch5 Pro Titanium Smartwatch 45mm BT's battery life and durability, citing its long-lasting power and robust construction. Many also praise the watch's design, features, and comfortable size and weight. However, some users miss the rotating bezel from previous models, and others find the price to be a significant drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,939 reviews
  • Rated 2 out of 5 stars

    Does not live up to hype

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for the supposed great SO2 and BP information. The SO2 readings do not work 75% of the time, the watch constantly wants you to move the position on your wrist. I have not figured out how to get a BP reading even with the owners manual (not covered). Overall, makes the Garmin watch i replaced look great except for the display quality. Bottom line is DON'T WASTE YOUR MONEY ON THIS WATCH.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but over priced. The rubber on the strap sticks to your skin. In the winter the sensor won't work unless you wet your skin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! I previously had a Fitbit and decided to make the switch to a "smart" watch. This is everything I had in the Fitbit and then some. The sunken bezel is great as I don't have to worry about hitting it and causing damage. So many features to setup that it did take some time getting used to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrist band is not for everyone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrist band keeps coming off is the only reason for the average review. I'm just not use to constantly keep putting it back on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch bad band

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch however the band did not lay long. The glue has given out on the magnet and will easily let go and fall wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this time, the watch works like it's suppose to. Easy to set up and also easy to use. Has many features that I havent't used as of yet. Works great for my purposes. I downloaded a golf app and it works with the watch so far. I actually like the band that it came with. Easy to fit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open box

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and it was missing charger went back in and they got me someones used charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch works great and is very user-friendly. I wish the battery lasted longer. I need to charge it about every day an a half. Im sure i can turn off some features to get it to last longer. But it is just getting in to the habit of changing each morning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good watch but wish i knew it wasnt a watch that i have a choice to put service on, so that sucked

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 4 out of 5 stars

    Watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice comfortable watch that compares to apples latest series , very bold look decisions decisions?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy condition evaluate is a joke.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered an open box item in excellent condition from Best Buy. According to their description, "excellent condition" implies it should look and function like new. However, the item I received was in poor shape, with scuffs, scratches, dead pixels, and excessive wear on the band. It appears the previous owner used it extensively before returning it. It's challenging to reconcile this wear with Best Buy's evaluation criteria for "excellent condition."

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tryin my new watch

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch the only problem I find is that the bracelet part was to small for me and wasnt the original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream Watch

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty solid watch. I liked downloading different faces. Awesome creation. I returned it because metro pcs couldn't connect it to my metro pcs phone number. I didn't want ti pay an extra $50 per month just to use my watch to make calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch. I was worried it would be to bulky but I have not had any issues at all. It monitors my sleep patterns and my daily activity level which is what I bought it for. I would highly recommend this watch to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    I like it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great watch, battery eaisly lasts 25 hrs, pins are not removable from band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart watch!!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy watch 5 pro is definitely an amazing watch. You won't be disappointed. Get you emails and text messages without reaching for your phone. What's even better is you can also answer calls from your watch!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compliments my phone perfectly.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my family had a smartwatch. I wanted one, Went "all out" as I am an android user. Love it. Haven't messed with it too much but it does what I need: tracking walks, workouts, accessory to my phones, etc.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT Compatible with Your iPhone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish someone at Best Buy would’ve told me that this watch won’t connect to the iPhone. I talked with Samsung tech support for an hour before they finally figured it out. The most recent Samsung watch that will connect to the iPhone is the 3. Besides that the watch band is TRASH. It is very easily damaged (within and hour of unpacking) and the watch slipped off of my wrist.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clasp comes unhooked alot while im wearing it. Nice watch otherwise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh battery

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pretty great watch but the battery life barely makes a second day, usually not

    I would recommend this to a friend