Customer Ratings & Reviews

High hopes for a high-end device. Had to return because it was only compatible with android devices. Even the basic setup had to be completed with an android. Oh well, I went with the S8 Apple watch instead even though it wasn’t what I wanted to originally have. I do want to say that the Samsung was a much higher build quality though. Wasn’t able to explore much more beyond its build though :/

This is my first watch and i love it this is amazing

Great product best watch ever please go buy everyone

A very easy product to use. It was seamlessly paired

Does everything that I need it to do. Works flawlessly!

Best upgrade they have done so far. Love this watch!

I TOUGHT IT WAS BIGGER BUT IS A GREAT SMARTWATCH !

The fall detection does not work. I’m not happy…..

Great Purchase. Does everything I need it to do.

I have about 4 different “smart” watches. The oldest being about 4 years old. Technology hasn’t changed that much between the oldest and the Samsung Galaxy Pro watch. However, there are some small differences that make this watch better than the rest. Get the Pro series watch for the following reasons: - The battery life is better. I am getting about 3 to 4 full days usages before needing the charge. - Titanium watch clasp is worth it. Give the watch a premium feel - You’re able to see more on the watch. Other things I like about the Galaxy watch - There is an option for a sleep function which I think helps the battery life - Went swimming with the Galaxy and used the water lock function which works really well. - Syncing to my phone (Pixel 6) was simple and easy The biggest issue I have against smart watches in general is they don’t share the same changing adapter. You need to buy the specific changer for that watch. I think they should standardize it. Also the charge cable is USB type C. I understand why but would like it be to have USB C and A option (or a Y cable at least) Despite that, I love the Galaxy Watch 5 Pro series and would definitely recommend it.

Happy with purchase. Couldnt wait to gwt the watch.

It is great upgrade to the Samsung Galaxy Watch 4!!!

A gift for my husband He loved it! Would recommend

The watch did not have a charging mechanism, nor was it easy to follow the instructions for use.

My father bought this about 2 months ago (Feb. 2024) for the ECG, heart rate and other health functions for monitoring his AFIB after getting a cardiac ablation...but has also liked being able to see what notifications and phone calls come in as he rarely keeps phone with him while at home. As he put it within the first month when going back into AFIB after the cardiac ablation..."as far as I'm concerned, it's already more than paid for itself. Without it, I probably wouldn't have known for at least another 4 to 6 months, if not longer" (and that was before finding out that additionally it could be written off as an out-of-pocket medical expense on his taxes...or going back into AFIB for a 2nd time now since getting it). For his health and my own peace of mind I've been trying for years to get him to look at something like this after initially going into AFIB; even one of those Kardia Mobile ECG units you see advertised because I never thought he'd even consider a smart watch. He finally spoke with a few cardiologists after going back into AFIB about 6 months ago (having unknowingly been out of sinus rhythm for around 5 months), and the Galaxy Watch 5 Pro was one of the top 2 or 3 recommendations because of their experience with accuracy in testing, and the data logs with graphing it creates for him to show his doctors (which the Kardia Mobile apparently wouldn't do, and the necessity of those data logs was emphasized to see the trend and history. The ECG testing has been near identical when tested against the ECG units at cardiologist office), and compared to the Galaxy Watch 6 this has a *much* longer battery life. Outside the health aspects my father uses it for (which was extremely easy to setup for him to be catered to his needs, plus set the parameters for when he'd get notifications of low/high ranged readings), as I'm the one who sets up any new device and am the family go-to any IT/network/device/computer issues...there is *a lot* packed into this watch! This was the first smart watch I've ever handled/tinkered with. If I could afford it, I'd definitely get one of these for myself. Beyond the initial guided setup, it's very easy to set whatever functionality facet to your liking, has loads of default or free customizations from the Google Play Store, and could nearly replace your phone in most aspects while working in tandem *with* your phone. Whether you're looking to get this as a regular smart watch or anything health related, from gym workouts or hiking/cycling/etc to using for heart rate or AFIB...I'd 110% recommend this (if you like hiking, cycling or most outdoors activities, the GPS functions seem like they could be a big added bonus). The only downside has been that blood pressure monitoring isn't available in the U.S. because that aspect hasn't been FDA approved yet (hopefully some day in the not-too-distant future)

By far the worst battery life ever. This watch only goes at max 40 hrs before it totally drains the battery. Why will you buy a smart watch when you need to turn off all applications if you want longer battery?? Absurd

Have had this watch for over 6 months and still can't get consistent performance out of it. All I really want to do is see the time and how many steps I take in a day; Should have bought a FitBit. Besides being useless this thing is ugly.

Purchased as a gift for family member. He is very pleased with this watch. The sporty look is also a plus.

Open box item. Power charger was broke on arrival and the band was not the correct one.

Worst experience in the entire world i would never recommend anyone to ever go to Best Buy and purchase anything. Best Buy is a horrible company that could careless about customers. It is absolutely a horrible company.