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Customer Ratings & Reviews

Your price for this item is $122.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 768 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the Galaxy Watch5 Pro Titanium Smartwatch's exceptional battery life and ease of use. Many appreciate its design and the 45mm size, while features like sleep tracking and GPS functionality also receive positive feedback. However, some users express disappointment over the lack of a rotating bezel and find the price to be a significant drawback. The smartwatch's compatibility with certain phones is also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-768 of 768 reviews
  • Rated 4 out of 5 stars

    SIR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far.....so good! No complains so far. Happy Costumer

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    very expensive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't liked this watch much.. $$450 its not worth

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, but screen is small. Has great stuffon it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product with a major flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this watch, but the heart rate reading becomes wildly inaccurate diring exercise, which is the only time that I care about. I tried cleaning it, adjusting it, nothing worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is going dawn to drain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oedered Open Box , Exellent Condition. Received a watch packed in unsealed plastic bag, via UPS delivery, dropped on cement floor, by my porch front door. No original packaging, instructions, accessories. The band was not from the model I ordered. When returning to local BB store, customer service rep got defensive, not even accepting BB faulty practices. Im BB customer for about 25 years. Toooo bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable and I love the band.The battery last at least three days

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Poor Return Policy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Galaxy 5 Pro on October 11. I also purchased the 2 year Geek Squad extended warranty. The watch started over heating and shutting down on November 2nd. This happened several times and it was obvious that the watch was defective. Best Buys 15 day return policy had lapsed and the manager refused to make an accommodation. Two weeks is not enough time to discover if a product is defective. Other retailers, like Crutchfield, offer a 60 day return policy. Needless to say, I will not purchase another high ticket item from Best Buy because the buyer is forced to assume liability that should be handled by best buy and/or the manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never buy again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this rating negative if possible. I only had the watch around 5 months - Bluetooth stopped working. I sent the watch in for repair, Samsung support says it cannot be fixed (still under warranty). So I asked for a refund, heading into 5 weeks (later) still do not have my refund!! Never buying another crappy Samsung product?!

    No, I would not recommend this to a friend