Customer Ratings & Reviews

Hi Levon, thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Watch6. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up your Watch6, you can quickly charge it from 0% to 45% in only 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Be sure to check out, "Reduced battery life on your Samsung smart watch" when you have more free time to learn more about how you can increase your watch battery life. If you have any questions for us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra

Hi Mreview, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45 % in just 30 minutes! Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra

Thank you for reaching out to us, AnandharajG. We appreciate hearing from our valued customers. The Galaxy Watch6 features our largest watch screen yet, a slimmer profile, durable crystal glass, an 18% faster processor, and up to 40 hours of battery life. Please ensure your Galaxy Watch6 is paired with a smartphone running Android 10.0 or higher that supports Google Mobile Services, and remember to download third-party apps separately from the Google Play Store. If you're experiencing battery drain or decreased battery life, it could be due to certain apps consuming more power. You can diagnose your watch's battery using the Samsung Members app if your watch is paired with a Samsung phone; a passing test indicates the battery is in good condition. Additionally, make sure to update your software and apps, as bugs in apps can also contribute to excessive battery usage. If this persists, please be sure to reach out to us at Support. -Kelvin

Hi Patrick, thank you for sharing your experience with your Samsung Galaxy Watch6 with us. We would love to help you ensure you have the best experiene possible with your device. Without knowing what format or application you are using for your music streaming and downloads, we recommend taking a look at the full device manual available online. This will highlight the different usage and settings of your device. You can also reach out to the Samsung Support Team for assistance and to ensure your device operates as intended. Thank you for being a Samsung customer. -Elizabeth