Customer Ratings & Reviews

Hello VamshavardhanP, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. We're so happy to hear that you have been enjoying all of the features that your Galaxy Watch6 has to offer you! Even better with the affordable price tag that is attached to the Galaxy Watch6! If you have any questions for us or if you would like any further assistance, feel free to contact us at your leisure. Thank you for being a treasured Samsung customer. - Debra

Hi Joseph! Thank you for sharing your feedback on the Galaxy Watch6. We’re hate to hear about your experience with the battery life. The Galaxy Watch6 is designed to deliver long-lasting battery performance, with features like optimized power management and fast charging to ensure a smooth, day-long experience. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Also, make sure to check and make sure your watch is up to date with the latest software update. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. If this persists, please contact us at Support so that we can further assist you with this. -Kelvin

Salutations Angelina, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Watch6 and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra

Thanks for sharing your feedback on the Galaxy Watch6 with us, Mikey. The Galaxy Watch6 showcases a redesigned, slimmer, and more elegant shape that enhances both style and comfort. Its lightweight design makes it easy to wear throughout the day. The watch features a classic circular design, ensuring a seamless fit that appeals to users who value both functionality and aesthetics. It is equipped to handle any situation, rain or shine. The ultra-durable Sapphire Crystal glass provides a resilient and sturdy display, while the IP68 and 5ATM ratings confirm that the watch is tough enough to accompany you on all your adventures. We really appreciate your candid feedback and noted your concerns about the frame. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin

Thanks for reaching out to share your experience with us, Chris. We noticed that your review was regarding the Watch6. The Watch6 Classic features a 30% larger screen, allowing you to look your best and see more at a glance. It also includes a slimmer, rotating bezel that provides easy access to apps, stats, and more. All of this is packed into a sleek silhouette with the timeless style of a classic watch. If you have any further concerns or questions, please reach out to us at Support. -Kelvin

Hey there AvramB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose, or the watch's software might need updating. However, a simple reboot may solve the problem. Be sure to review the article titled, "Step and heart rate tracking not working on Samsung smart watch" for some simple troubleshooting steps to help resolve what you have been experiencing with your health data. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Also, check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! Please feel free to contact Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra

Hello MerleK, thank you for sharing your thoughts with us about your Samsung Galaxy Watch6. We understand how important your device is to you and much of a learning curve you can experience with new devices. We have available on our website the full device manual, as well as videos on our YouTube channel to help you familiarize yourself with your new device from the comfort of your home. Thank you for being a Samsung customer. -Elizabeth

Hello IWebb, we appreciate you sharing your thoughts with us about your Samsung Galaxy Watch6. We couldn't be happier to hear how much you are pleased with the purchase of this device. Please, reach out to us at any time with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth

Salutations Kristy, thanks for taking the opportunity to review your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Typically, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. If you have any questions for us afterwards or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra

Hi Davida, we appreciate you sharing your thoughts with us about your Samsung Galaxy Watch6. We would be more than happy to assist you with any aspect of your device that you believe is not functioning as intended. The Samsung Support Team can be reached through our website to work with you one on one to resolve any difficulty you are experiencing. Thank you for being a Samsung customer. -Elizabeth

Greetings Samuraimidori, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. If you're in the market for a larger watch face, take a look at Galaxy Watch6 Classic. We have an option available in 47mm that may be better suited for what you're looking for. Let us know if you would like any further assistance by contacting Samsung Support at your leisure. We're always happy to assist you with any of your needs. Thank you for being a trustworthy Samsung customer. - Debra

Thank you for sharing your feedback on the Galaxy Watch6 with us, Lexii. We value insights from our customers. The Galaxy Watch6 is back, featuring a more personalized health experience and enhanced sleep tracking, including a new Sleep Coaching feature to help you start your day right with a good night's sleep. The Watch6 has a battery capacity of 300 mAh (typical), offering up to 40 hours of usage time with the Always On Display (AOD) off and up to 30 hours with the AOD on. If you're experiencing reduced battery life, we recommend ensuring your watch is updated with the latest software and that all your apps are current, as outdated apps can sometimes cause excessive battery drain. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic test on your watch's battery; if it passes the test, you can be assured that the battery is in good condition. If this continuest to be your experience, please be sure to reach out to us at Support so that we can further assist you. -Kelvin

Aloha MarilynB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your battery life. Also check out, "Properly wear and clean your Samsung smart watch" when you have some free time available to learn how to properly wear your Galaxy Watch6 so it will be nice and snug with no discomfort, allowing your watch to function properly. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

Hello Victormandrade, thank you for your feedback on your Samsung Galaxy Watch6. We are so happy to hear you are overall pleased with the appearance and functionality of your device. We have available resources online including the full device manual to help you discover features you may be unaware of or would enhance your experience with your device. We hope you'll reach out to us if you have questions or experience anything out of the ordinary. Thank you for being a Samsung customer. -Elizabeth