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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3331 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,331 reviews
  • Rated 5 out of 5 stars

    Best Smartwatch, I will never switch to another!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love This watch! This is the best smart watch I've had thus far. I will never switch to a different one, unless it's a Samsung upgrade, and even then, I'm just not sure I could do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung Watch yet. Pairs great with Galaxy S21 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a fit version a while ago and its battery finally quit. This one is leaps and bounds better and fits great. I still need to learn everything on it but great watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I haven't had any issues. The band it comes with very uncomfortable. I had to but replacements.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is my 4th Galaxy Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am big on brand loyalty, and all my fitness data for years is in the Samsung Health App, so I have incentive to stay with the Galaxy series. That being said, after a couple weeks using the Galaxy Watch6, I am pretty happy with it. I swim daily and use the watch to track my workouts. It is pretty accurate at counting my laps and it is easy to go into and out of the workout mode. I also like the heart rate metrics available from the watch and the app. The battery life is good enough that I can get by with one charge a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch, love the features!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned most of the Samsung Galaxy watches since Active watch 2. This watch is pretty similar to the Samsung Galaxy watch 5. One thing I notice that it doesn't give any steps credited after exercising, whereas I thought the Watch 5 did. Very convenient to sync everything to my Samsung phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to read and useful battery life could be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch me charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given a 5 star. However, my watch doesnt stay charged for very long. Other than that , i live my watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gift item to get for someone who doesn’t like to have tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent watch.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really only upgrading from my last version of this same watch. There's not much improvement, except a temperature tracker, but it's useless because it only works while your sleeping. The battery life still sucks but other than that it's a great watch. They did have an update that screwed up a few features... Basically just made it so it's inconvenient and more steps than before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with my watch battery died quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to use and set up. Band is comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Fitbit, but I love the Samsung Galaxy Watch so much better. I wear it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The sleek style and all the app are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday Gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a gift for my siste4r, and years later she still loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Even better then the galaxy 4. I recommend if you are looking for a everything watch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is great, but if I did it over I would buy elsewhere. Left my BBY credit card at home, so I was instructed by customer service to order online since my CC data was stored there. Even though I was standing right there, they made me wait 2 hours before they would hand me the watch and complete the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Samsung watches for several years. I have the samsung 6 and i love it, but its only been 8 months and all of a sudden when I answer a phone call on my watch, the other person cannot hear me. Thankfully I have warranty, but 8 months is not long enough to have issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Regular

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is good but i dont happy with the battery :( is a better choice the 6 classic or 44mm

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there LuisR, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45 % in just 30 minutes! How awesome is that? Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy watch6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gitf, she loved it! Perfect size 44 mm

    I would recommend this to a friend