Customer Ratings & Reviews

Thanks for reaching out to us! We love hearing from our valued customers. It looks like you reached out regarding the Galaxy Watch6. Samsung's Bluetooth and LTE smartwatches allow for easy messaging on the go. Users can create, view, and reply to messages using the Messages app without pulling out their Galaxy phone. Quick Messages and responses to declined calls are also supported. However, the watch must be connected to a Galaxy phone unless it is an LTE model with active service. As far as the speaker goes, it's important to check for updates as well as inspect your watch for any water damage. We appreciate your honest feedback and hope to hear more from you in the future. If you have any further concerns or questions, please reach out to us at Support. -Kelvin

Good day Jaspuneet, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Software updates are like oil changes and tune-ups for your Galaxy devices; they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. When you have the opportunity available, please feel free to check out "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you have described to be experiencing with your device. If you have any questions for us after reviewing the resources provided or if you would like any further assistance, let us know by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra

Hello VamshavardhanP, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. We're so happy to hear that you have been enjoying all of the features that your Galaxy Watch6 has to offer you! Even better with the affordable price tag that is attached to the Galaxy Watch6! If you have any questions for us or if you would like any further assistance, feel free to contact us at your leisure. Thank you for being a treasured Samsung customer. - Debra

Salutations Angelina, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Watch6 and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra

Hello IWebb, we appreciate you sharing your thoughts with us about your Samsung Galaxy Watch6. We couldn't be happier to hear how much you are pleased with the purchase of this device. Please, reach out to us at any time with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth

Hey there AvramB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose, or the watch's software might need updating. However, a simple reboot may solve the problem. Be sure to review the article titled, "Step and heart rate tracking not working on Samsung smart watch" for some simple troubleshooting steps to help resolve what you have been experiencing with your health data. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Also, check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! Please feel free to contact Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra

Thank you for sharing your feedback on the Galaxy Watch6 with us, Lexii. We value insights from our customers. The Galaxy Watch6 is back, featuring a more personalized health experience and enhanced sleep tracking, including a new Sleep Coaching feature to help you start your day right with a good night's sleep. The Watch6 has a battery capacity of 300 mAh (typical), offering up to 40 hours of usage time with the Always On Display (AOD) off and up to 30 hours with the AOD on. If you're experiencing reduced battery life, we recommend ensuring your watch is updated with the latest software and that all your apps are current, as outdated apps can sometimes cause excessive battery drain. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic test on your watch's battery; if it passes the test, you can be assured that the battery is in good condition. If this continuest to be your experience, please be sure to reach out to us at Support so that we can further assist you. -Kelvin

Aloha MarilynB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your battery life. Also check out, "Properly wear and clean your Samsung smart watch" when you have some free time available to learn how to properly wear your Galaxy Watch6 so it will be nice and snug with no discomfort, allowing your watch to function properly. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

Hey ChristyB, thank you for sharing your thoughts with us about your Samsung Galaxy Watch6. We understand how important your device is to you especially knowing the battery will last throughout the day. Please reach out to the Samsung Support Team with any aspect of your device that is operating out of the ordinary or expected. Thank you for being a Samsung customer. -Elizabeth

Greetings Sammy1500, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch6. Your input is important as we continue our quest to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra

Hello C735jim, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Take a look at, "Samsung smart watch will not charge or power on" when you have some free time available to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your Galaxy Watch6. If you have any questions for us afterwards or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra

We appreciate you leaving your honest feedback. We see that you reached out regarding your Watch6. We would like to assist you with what you are experiencing, but in order to do so we must gather more information. Please reach out to us at Support so that we can get started. -Kelvin