Customer Ratings & Reviews

Hey there User395371, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung GalaxyWatch6. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Please take a moment to review, "Inaccurate steps on your Samsung smart watch" to help resolve what you may be experiencing with this feature. You can use your Galaxy Watch6 to record ECG for 30 seconds similar to a standard single-lead ECG. The ECG Monitor app also checks the recording for signs of Atrial Fibrillation—a common form of irregular heart rhythm. It does require a Samsung Galaxy smartphone with Android 7 or later and the Samsung Health Monitor app (available only at the Samsung Galaxy app store). Here's how you'd measure your ECG: 1. From Samsung Health Monitor, tap ECG. 2. Rest your finger lightly on the Home button to begin the ECG. After a moment, your ECG is displayed on the screen. 3. Tap Add to add any symptoms you are experiencing. 4. Tap Done when you are finished. With all the devices we own these days, it’s easy to accidentally misplace one or two. Luckily, SmartThings Find in the SmartThings app will help you locate your precious devices, like your phone, tablet, earbuds, and watch. SmartThings Find will scan for your devices and even show you a map with detailed information, including addresses and timestamps. You can also share device information with other Galaxy users so a friend can locate a device for you or turn on the Offline finding feature. If you need additional tracking options, you can use the Samsung SmartTag as well. Also check out, "Use SmartThings Find with the SmartThings app" if you would like to learn more. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra

Hey Vivek, thank you for sharing your thoughts with us about your Samsung Galaxy Watch6. We completely understand how important the all day battery life of a device is to you and we'd be happy to help you troubleshoot this and ensure you experience the intended usage of this device. We have an article on our website titled "Reduced battery life on your Samsung smart watch". If this article does not help resolve this for you, please reach out to the Samsung Support Team to review all options available to you for a resolution. Thankk you for being a Samsung customer. -Elizabeth

Hi Mreview, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45 % in just 30 minutes! Please feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra