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Customer reviews

Rating 4.7 out of 5 stars with 2048 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Watch6 Aluminum Smartwatch's ease of use, comfortable size, and sleek design as significant advantages. Many appreciate its numerous features, particularly the sleep and step tracking capabilities, and its lightweight feel. However, some users express concerns about the battery life requiring frequent charging. A few also mention issues with the watch band's comfort and durability, and limited compatibility with certain phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,048 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    not that good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work well. heart rhythm monitor does not work well at all, inaccurate measurement of movement, battery runs out in a day. very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there AvramB, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose, or the watch's software might need updating. However, a simple reboot may solve the problem. Be sure to review the article titled, "Step and heart rate tracking not working on Samsung smart watch" for some simple troubleshooting steps to help resolve what you have been experiencing with your health data. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Also, check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your watch's battery life. The Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! Please feel free to contact Samsung Support afterwards if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for Mother’s Day. My mom say she wanted an smart watch

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello IWebb, we appreciate you sharing your thoughts with us about your Samsung Galaxy Watch6. We couldn't be happier to hear how much you are pleased with the purchase of this device. Please, reach out to us at any time with questions or to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Nice watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the watch and it all worked great but just too big for my wrist. Wish Samsung could make a smaller ladies watch.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life. Would need to charge it nightly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Kristy, thanks for taking the opportunity to review your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Typically, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have some free time out of your busy schedule to conduct some quick troubleshooting steps to help resolve what you may be experiencing with your watch's battery life. If you have any questions for us afterwards or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    The galaxy S6 watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am lucky. if I even get 30 hours a battery life on this watch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Davida, we appreciate you sharing your thoughts with us about your Samsung Galaxy Watch6. We would be more than happy to assist you with any aspect of your device that you believe is not functioning as intended. The Samsung Support Team can be reached through our website to work with you one on one to resolve any difficulty you are experiencing. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad battery at the dnd of the day its all ready 30% or less..if i use it Bluetooth or music it dies so quickly..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback on the Galaxy Watch6 with us, Lexii. We value insights from our customers. The Galaxy Watch6 is back, featuring a more personalized health experience and enhanced sleep tracking, including a new Sleep Coaching feature to help you start your day right with a good night's sleep. The Watch6 has a battery capacity of 300 mAh (typical), offering up to 40 hours of usage time with the Always On Display (AOD) off and up to 30 hours with the AOD on. If you're experiencing reduced battery life, we recommend ensuring your watch is updated with the latest software and that all your apps are current, as outdated apps can sometimes cause excessive battery drain. If your watch is paired with a Samsung phone, you can use Samsung Members to run a diagnostic test on your watch's battery; if it passes the test, you can be assured that the battery is in good condition. If this continuest to be your experience, please be sure to reach out to us at Support so that we can further assist you. -Kelvin Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Reflected i was asleep when i was at work. Instead of counting my steps. Had to charge daily. While sitting in bed, alarm set off "had fallen"

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha MarilynB, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch6 battery can last up to 40 hours so that you stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out, "Reduced battery life on your Samsung smart watch" when you have the available time in your day to learn more about how to increase your battery life. Also check out, "Properly wear and clean your Samsung smart watch" when you have some free time available to learn how to properly wear your Galaxy Watch6 so it will be nice and snug with no discomfort, allowing your watch to function properly. If you would like to share any other feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch........................................

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Victormandrade, thank you for your feedback on your Samsung Galaxy Watch6. We are so happy to hear you are overall pleased with the appearance and functionality of your device. We have available resources online including the full device manual to help you discover features you may be unaware of or would enhance your experience with your device. We hope you'll reach out to us if you have questions or experience anything out of the ordinary. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed with this watch the battery doesn't even stay half a day. I can't even wear it longer cause I have to charge it multiple times. Poor battery.I don't recommend

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your candid feedback is greatly appreciated, Melakeselam. We see that your review is in regard to the Galaxy Watch6. The Watch6 allows you to get up to 40-hour battery life. To ensure that your battery operates optimally, the first step is to update your watch to the latest software version. Begin by opening the Galaxy Wearable app on your phone. Depending on your watch, you will either tap Watch settings or the SETTINGS tab. From there, tap About watch, and then select Update watch software. Alternatively, tap About Gear, and then choose Update Gear software. It's also important to ensure that all your apps are up to date, as outdated apps may excessively drain your battery. If your watch is paired with a Samsung phone, you can use Samsung Members to conduct a diagnostic on your watch battery. A passing test result indicates that your battery is in good condition. Your feedback is invaluable in our ongoing effort to deliver products that surpass our customers' expectations. Thank you for sharing your input, and please feel free to contact Support if this continues to be your experience. -Kelvin Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is truly aweful. It lasts maybe 24hrs and i have adjested everything i could to make it last longer. I am hoping to return it. Don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Britt38, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On average, the Galaxy Watch6 battery allows you to stay in charge of your day. When you finally need to power up, you can charge your Galaxy Watch6 from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a look at, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how to increase your watch's battery life. Please do not hesitate to reach out to Samsung Support if you have any questions for us afterwards or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Little scratch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch came with a scratch is barely, but i can see it, since i opened i noticed, but i don't have time to exchange because i know is open box, my recomendation this purchase plss let us know everything about the product even if something there ,not just good conditions. I bought my cellphone in open box too and everything was good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy NildaD, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    A buggy mess, why? just why?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why android watches still cannot measure up to its competitors, Samsung pls put more work into making this watch less laggy and more stable in general. No joke like three months into owning this watch it just stopped syncing so I tried to factory reset but it refused to re pair with my phone. I had to use my friends phone just to re pair it to my phone tf? Why do they charge the same price as other high end smart watches but refuse to deliver on a stable, snappy and response OS?

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery life junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible. I have everything turned off and i get maybe 1.5 days. Its annoying and i would return if i could.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kimm, thanks for taking the opportunity to review your Samsung Galaxy Watch6. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Watch6 battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how to increase your watch battery life. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glitchy, slow and low battery life after 8 months of use. Not worth the money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Sherwin, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch6. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have the opportunity available, please take a moment to review "Samsung smart watch screen is slow, frozen, or not responding" and "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch6. If you have any questions for us after reviewing these resources or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout this product to keep track of my steps Battery life sucks. Voice not that loud.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      It's great to hear from you, Step. We value the opportunity to hear from you and get your insights. We noticed you reached out to review the Galaxy Watch6. The Galaxy Watch 6 is powered by a 300 mAh battery, giving you long-lasting performance. If you're experiencing battery drain or decreased battery life, here are a few things to consider. If your watch is paired with a Samsung phone, utilize Samsung Members to run a diagnostic on your watch battery. This will confirm if the battery is in good condition. Keep your apps up to date to avoid any bugs causing excessive battery usage. Additionally, make sure to update your watch to the latest software versions available for optimal performance. If this continues to be your experience, please reach out to us at Support. -Kelvin Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery sucks on this watch hardly lasts a full day. I use it very little and it lasts a day. Sucks

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey ChristyB, thank you for sharing your thoughts with us about your Samsung Galaxy Watch6. We understand how important your device is to you especially knowing the battery will last throughout the day. Please reach out to the Samsung Support Team with any aspect of your device that is operating out of the ordinary or expected. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 2 out of 5 stars

    Not Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Watch has been giving us problems with not starting up and not reading reading my sleep and steps correctly. Not really happy with this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Size
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome Smartwatch

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has made another solid product. Pairing with a Samsung phone couldn't be easier. This watch is better than the last. To start out with the screen is 20% bigger, the bezel is thinner and the processor is 18% faster. The design of the watch is perfect. It doesn't feel bulky. The watch band is very smooth and feels nice. I was surprised to see how the band attaches under the other strap instead of over. That was unique and I like it. This has got to be one of the easiest bands to swap out. The traditional old design is hard to do but on the new band you just press in on the button and it comes right off. Putting it back on is just as easy. The Watch6, not the classic, does not have the rotating bezel but you can still rotate through functions by running your finger on the outer edge. It responds very easy and accurately to this. Startup time is around one minute. Do not get discouraged with the battery life when you first get it. It has a learning curve the first few days. Once it completes your battery will last longer. I've made a few calls on it and the other party says I sound clear and they do too. The screen is very bright when on the highest setting. It even has NFC. Apps launch fast with the new processor. A cool feature is using your watch to take pictures with your phone. So you can setup your phone on a table, walk away from it and use your watch to make it take a picture. One of the best features of the watch is in the health apps. There is a lot to do here that I haven't been able to fully explore yet but look forward to try and be healthier. I would recommend anyone to get this watch.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good traditional looking smartwatch

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Lightweight -Button to easily remove band -Metal gives it an everyday watch appearance rather than sporty like many smartwatches -Good size screen, easy to view Cons: -Battery life is short; only lasts a day and a half -The metal is referred to as gold, but looks more like brushed nickel This is my 2nd Samsung Galaxy watch. I personally like the fact that it has a more traditional watch look as opposed to the sporty fitness tracker look (though this has pretty much all the same functionality). It will track your different activities as well as basic things like step counts, etc. There's also sleep tracking. However you can't really utilize that every night due to the battery life, or lack thereof. Typically with a larger size watch you'll get a little better battery life. However I've had a 46mm Samsung and the battery life was about the same. I can get about a day and a half to two days with just normal watch usage. That means not necessarily tracking with GPS or making phone calls. Just standard step counts, phone notifications, and sleep tracking. One other thing to note is that the description says "Gold". However, the buttons maybe have a slight goldish tint to them but the other metal parts are really more silver than gold. It doesn't appear gold much at all to my eyes. One thing I really do like about it is the ease of changing bands. There is a metal button on the underside of the band near where it connects to the watch case. You press it and the band releases. So really easy to quickly change out bands. And if you're wondering if it's a liability for accidentally presses and your watch falling off, I don't see that really being an issue. The way it's positioned and the amount of force it takes to press makes it seem unlikely to be accidentally pressed. Since moving to Google's WearOS software, (which has been a couple years now) the watches are much more compatible with Android phones as well as having access to the Google app store where you can find a good amount of useful apps that can be added to the watch, thus increasing the functionality. Overall, if you aren't concerned with days worth of battery life and want a solid smartwatch with a traditional look, I would recommend this watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad strap - watch keeps falling off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strap that came with the watch was of bad quality and kept falling off. Its a known issue with this generation. Samsung promised a new strap but it's been more than 3 weeks now and still hasn't got it. Very poor customer service from Samsung

    No, I would not recommend this to a friend