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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2048 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Watch6 Aluminum Smartwatch's ease of use, comfortable size, and sleek design as significant advantages. Many appreciate its numerous features, particularly the sleep and step tracking capabilities, and its lightweight feel. However, some users express concerns about the battery life requiring frequent charging. A few also mention issues with the watch band's comfort and durability, and limited compatibility with certain phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,048 reviews
  • Pros mentioned:
    Features, Size
    Cons mentioned:
    Band quality, Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good hardware with a few caveats

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Watch 6 is a quality offering with a large, bright, customizable face and a comprehensive suite of applications. However, like many of today's tech items, the supporting app is difficult to load and configure. It required multiple attempts to download and install the software and after I finally did get it installed a number of functions did not work. It was only after extensive tweaking of permissions and settings on the phone that I was able to get the Samsung phone and the Samsung watch to fully sync and work together. Although the band offers sufficient options to fit different sized wrists, the vinyl material is uncomfortable and feels clammy. I will be investigating alternatives in the hopes that it can be made more pleasant to wear. Battery life seems insufficient. Currently the watch must be charged nightly in order to make it through a full work day. Charging speed is good and the provided proprietary base allows wireless charging however the adapter has a male USB-C end and is pretty short. There is no charging brick included (not that unusual in this day) but you will need to make sure you have a charger with the appropriate connector. The features are quite good. The watch offers almost everything we were looking for BUT the short battery life means that trying to collect a full-days stats is challenging and the band is so uncomfortable that there are days it stays on the shelf. In summary - the watch is less than perfect but has promising potential. I am hoping that future firmware updates will help me learn to love this device!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really poor service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait like over 20 minutes just to buy a watch i already knew i was getting. Its ridiculous that you have to be put into a queue just to buy somwthing you dont need help with. Wont be shopping at this best buy again unless they change how they do things. I love best buy. Great prices and price matching but that was my worst experience at besy buy. Highly disappointed!!!!!! Item is good though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fragile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is already chipped and cracked. I have had my Watch Active2 for YEARS with no issues. I'm so disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you taking the time to share your honest feedback with us, DDSS. We always welcome all feedback as we continue to strive to improve our products and services. We see that you reached out to review the Galaxy Watch6. The Watch6 is made from Durable crystal glass and boasts an 18% faster processor than its predecessors. We see that you reached out concerning a crack on your device. Samsung offers a 12-month limited warranty to cover manufacturer defects for the Galaxy Tab A7 Lite. This warranty provides coverage for any issues that may arise due to manufacturing faults, giving you peace of mind when using your device. In addition to the standard warranty, we also provide the option to add further protection and support through Samsung Care+ for eligible devices. Samsung Care+ offers extended protection, including coverage for accidental damage, and provides additional support to ensure that you can make the most of your device. Please reach out to us at Support so that we can look into what needs to be done to get this resolved. We look forward to hearing from you! -Kelvin Samsung

  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great, highly functional smart watch!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family (with two older teenage boys) has enjoyed using smart watches over the past 6+ years, with the quick glances for text and email notifications without taking our phone out, along with all the other capabilities that keep getting added. We've used a few different brands during that time (which one brand we really liked and had a few of most of that time), but over the past year, our oldest son and I had moved over to the Samsung Galaxy Watch (5 Pro for both of us) and we really have enjoyed the upgraded functionality and design (especially when I finally moved over to a Samsung phone and gained even more functionality). My wife's most recent watch has been very nice, with a nice "fancy" design to it (that she has gotten may compliments on) with a metal band, but this year, we'd both finally joined a gym and that watch isn't exactly the best to wear. So, we wanted to get her a watch that was geared more towards being sporty and health monitoring that she wouldn't mind wearing to the gym or going on walks, and with us liking our Samsung watches, decided to get the new Samsung Galaxy Watch6 (40mm for her). So far, she hasn't been disappointed!! Comparing to her other watch, the body size is pretty much identical with the same thickness and width. But, the Galaxy Watch6 has a smaller bezel, which allows for a decently bigger visible screen, and overall is much lighter. And the screen, wow, it looks great! Even compared to my 5 Pro from last year, it looks even better (even if it is smaller than mine). Unlike the Watch6 Classic, which has a rotating bezel for scrolling through lists, this Watch6 has the same functionality but just sliding a finger around the outside edge. My 5 Pro has a similar touch scrolling around the outside edge, but it has a raised bezel to handle that, while the Watch6 is completely flat. It does have two buttons, the Home Key and Back Key (top and bottom buttons respectively when worn on the left wrist). Both can have their function changed. The Home Key actually has two activations - Press and hold and Double press. The Press and hold can be set to open Bixby, Google Assistant, or the Power Off menu. Double press can be to go to the most recent app, as specific app, My Exercises (in Samsung Health) or Accessibility shortcuts. For the Back Button, it is a single-press that can go to the previous screen (same as a swipe from left) or Show recent apps. It also will silence the vibration (and assumingly the watch ringtone) on an incoming call (without "dismissing" the call). Getting connected to her Galaxy S23+ was nice and simple. The Wearables app was already installed (you will need this installed first if it isn't already, and more on this later), so I turned on watch and phone immediately noticed it and asked to connect. It then downloaded Galaxy Watch6 Manager, asked a few setup questions, then finished setup. With it being Google WearOS, it connected to Google account (for Google Play Store access). Then, it prompted on phone to install Samsung Health Monitor (which is needed for several items, and if wanting to use the ECG function, it requires to be connected to a Samsung phone). So, in a fairly short time, it was ready to go! We like the new quick-connector design for the bands, using a push-button to release instead of the small sliding peg. She really likes the softness of silicone band, but the excess storage is a little different, where it is tucked into a slot and goes between the band and the wrist. She doesn't seem to mind it, though. The built-in health monitoring has quite a few functions turned on by default, and one of them caught my wife a little off-guard. While at the gym riding a stationary bike, she got an alert that her heartrate was extremely elevated for being still (as it wasn't detecting movement with her hands resting on the handles). It is also set up to automatically detect a workout if it senses movement for almost 10 minutes and asks if you'd like to start tracking it. One thing she hasn't tried yet is the sleep monitoring as she isn't used to wearing a watch to bed. It seems to be able to detect the different sleep cycles. The Classic mentions it can detect snoring, but I'm not sure if this one does. Samsung does have a softer fabric band available for a little more comfort when wearing while sleeping. Battery life seems it could be decent, just not a full 2 days (mentions up to 40 hours). She is already used to charging a watch every night, so we haven't seen just how long it would last. It won't last as long as my 5 Pro (which has a much bigger battery, which is why I got that model), it still has enough to make it through (and slightly past) the day. She has the always-on display and is using a photo slideshow face (which those images look great on it) and one day we checked, it had about 60% left after wearing it for about 12 hours. The charger is magnetic to hold it in place, and it requires a USB-C port for charging (like normal nowadays, charging blocks are not included). While we have some USB-C charging blocks (from when they actually still did include them with phones), I've gotten some USB-C to USB-A adapters so we can still use those. Also, if away from the charger and needing a little extra before getting to the charger, it can be charged from a phone that has wireless power share capability. The one thing I have liked with the Galaxy Watch Manager in the Wearbles app is that every single setting you can set and manage on the watch is available in the settings in the app itself. This is quite useful, especially for rearranging the app order in the app list. And all the health information is synched to the Samsung Health app on the phone. If you are more used to working with Google Fit for activity tracking, it can be installed on the watch as well. As with most technology items, they seem to get better and better with each new version, and this is no exception. And while she had planned to still wear the "fancy" older watch (depending on the situation), the Galaxy Watch6 is starting to become the main watch she wears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bogus watch

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half the features don t work the body composition blood oxygen Lousysamsung support

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Sammy1500, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch6. Your input is important as we continue our quest to bring our consumers the best in design and functionality. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sleep & Health Tracking

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did it again, they added another excellent product to their Galaxy umbrella. The Samsung Galaxy Watch6 does not disappoint. I have far more good things to say about it than bad. It is so seamless having this watch work with all the typical Samsung apps in the ecosystem without having to get additional apps on your phone. First off, the appearance is very classy and simple. There’s no bezel just a flat surface with 2 side buttons. I was worried about it getting scratched because I’m a little rough on things but so far it has stood up. Normally I get bigger watch faces but this one fit me perfectly and there was a good measuring diagram on the box to see if it would fit your wrist. I love the design of the silicone band where the extra tail tucks back into the band. This allows for a snug fit with some cushion without cutting off circulation. I didn’t have any reactions to the silicone, but it does capture a lot of water. It traps water from washing hands, when it’s hot out, and when exercising. I didn’t have any issues with skin reactions from the sensor, on my last Galaxy watch I did so this is an improvement to me. The sensor is very… sensitive, which is a good thing. I didn’t have to wear the watch tight for it to pick up vitals. In the past I had to wear the sensor on my inner wrist so I’m glad this isn’t an issue anymore. I mostly got this watch for health tracking and I’m very impressed. It tracked my work out very well with steps, heart rate, and auto sensing a work out was happening. There was an informative graph of my heart rate and what my max and average heart rate was with a lot of breakouts. All of this just on the watch! You can view it on the phone in the Samsung Heath app to get a bigger view. There is a body mass function that runs different sensors through your body that seemed very accurate and informative. Again, a bigger break out is on the phone but the watch has most of what I wanted to look at. Stress and ECG monitoring are another two features that I really liked trying out. Everything is super easy to use and intuitive to read. My favorite feature of the whole watch is the sleep monitoring. Far improved from my prior watch. I didn’t have any tracking interruptions from moving in my sleep. There weren’t any accidental watch swipes into other apps. Samsung did an excellent job of capturing all the data on the watch screen so it’s quick to see how your rest was. When paired with the phone it will detect amount of time snoring. The watch sensor picks up your sleep cycles, blood oxygen level, and body temp. This provided me great insight to try to address sleep concerns. The watch battery and charge are impressive. I got about a day and a half of use on one charge, and it took less than 30min to fully charge. When the watch gets wet showering or swimming it has a feature to blow the water out of it with sound that works well. The display is bright but dimmable and very crisp. I think my biggest gripe with this watch is that it doesn’t come with a USB-C wall wort. I have a ton of the USB-A ones from over the years but the charger end needs USB-C so I had to go buy one. Overall, I highly recommend this watch though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all, wouldn’t turn on. Best Buy wouldn’t even give store credit said I had to contact Samsung

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello C735jim, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Take a look at, "Samsung smart watch will not charge or power on" when you have some free time available to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your Galaxy Watch6. If you have any questions for us afterwards or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not so perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was NOT LIKE NEW. It had a crack on the side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size, Sleep tracking
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect to be used with Samsung phone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it with S22 and initial setup was breeze. I am upgrading from older Samsung watch and this one has bigger screen. The screen is much brighter as well, so when I am out in sun I can see the notifications much better with this one. Though the OS on this watch is from Google unlike my older one which uses Tizen, Samsung has put their UI on top. Because of which I did not see any difference functionality wise. The tracking for walking and running is perfect, notifications from the apps appears instantly. It does have EKG but you have to be 22+ years of age to use it. I read that it is because of some testing limitation and is imposed by the FDA and not Samsung. Apple watch is also restricted like this. Battery life is better but I am not sure if that is because of the google OS or simply the bigger battery in this watch. One negative though is that it did not come with wall adapter. Samsung ships it with a usb-c cable charger which is nice but does not include a USB-c adapter with it. Now that they have stopped shipping adapter with the phone, I had to use one from my iPad. Sleep tracking was automatic and I believe is accurate. It does look good in golden.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nno likes or dislike and is not on all the time...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you leaving your honest feedback. We see that you reached out regarding your Watch6. We would like to assist you with what you are experiencing, but in order to do so we must gather more information. Please reach out to us at Support so that we can get started. -Kelvin Samsung

  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    New to Galaxy Watches and love that I switched!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung Galaxy Watch, and after a week of use, I am loving my new watch! As soon as I threw it on, it felt good, and I don’t think I can go back to having a square watch anymore. This thing looks beautiful and although I don’t have the Classic model, it feels classic compared to my other square watch it’s replacing. The screen display is also very good. It’s bright in direct sunlight and looks incredibly sharp in indoor settings. Zero complaints on the screen brightness and display. The quality built surprised me. I had only seen pictures of the watch and I thought it looked a bit slim and not durable, but once I got it on my hands, I was surprised at how good it felt for as slim as it is. The band also feels great on the wrist. It’s elegant and yet feels like it can sustain some rough situations. I’ve taken mine mountain biking and swimming already. Zero complaints. Fitness tracker also seems to be more accurate than my older watch, and this could be due to my other smartwatch being a couple years old, but I appreciate the accuracy because it’s important to me as it’s a feature I will be using the most. Battery life is decent. I am still waiting for a smartwatch that I can use for at least a week at a time, but we are probably some years from that, but this one gets about 2 days of use or sometimes 1.5 days if you’re using fitness tracker at least 2-3 times in those hours. Overall, I would recommend this for anyone looking for a smartwatch that works flawlessly with Android. No joke, as soon as you throw it on your wrist, you will love just how comfortable it feels and how good it looks!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Galaxy Watch6 Review

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting this watch to my Galaxy phone was fast and seamless. After connecting my phone and watch all notifications for texts and calls have appeared on my watch without fail. While responding to texts is a bit difficult as the on-screen keyboard on the watch is tiny it does work and is viable if you do not have immediate access to your phone. Aside from integration with your calls and texts the other main feature of the watch is the fitness and health tracking features. The Galaxy Watch6 will track your steps and heartbeat automatically, with great accuracy, and allows for you to activate a workout mode. These workout modes come prebuilt with cycling, running, jogging, etc but also allow for creation of custom workouts. The Galaxy Watch6's is the most comfortable watch I have ever worn. The adjustable wrap is easy to secure and doesn't rub and irritate my skin. The face of the watch never gets too hot, even after extended use, and the aluminum material it is made of is comfortable when resting on your skin. Between the easy setup, seamless connections, and health features, and comfortability of the Galaxy Watch6 I can confidently recommend this watch to anyone in the market for a new smart watch.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Size

    Rated 5 out of 5 stars

    Love my Galaxy watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so happy I switched to Galaxy from Fitbit. I was afraid the screen face would be to big, but it turns out it's nothing like I thought and its perfect for a woman. This has so many more features and works great with phone app. Love it

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Has all the features I'm looking for

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart watch. I've hesitated in the past because I didn't want something I had to charge every night. I'm coming from a Garmin Vivofit 3. The Garmin is a very simple device. It track steps, provides time, date and estimates distance traveled and calories burned. Because of its simplicity, I was able to get away with replacing the button cell battery about once a year. My requirements for a smart watch are rather simple. Step counter, notification from email, and texts and be able to occasionally handle phone calls. While it may have health sensors, I'm not initially interested in them. The Samsung Galaxy Watch 6 meets all of these requirements very easily. I have it paired to a Pixel 6A phone and it runs very well. I had to download and install the Galaxy Wear and Samsung Health Apps which is typically pre-installed on a Samsung phone. There may be some functions that are limited to Samsung phones, but I wasn't too concerned with that. There weren't any surprises with setup. I liked that I was able to find a chronograph style face very quickly. As I drilled down through the menu system, I found the Samsung Health settings and disabled all but the step counter. I was pleased to learn that with all of the other sensors disabled, I could easily get 2+ days of use out of the Galaxy Watch 6. There really wasn't much battery drain when just laying the watch down on my desk overnight. After my first try of setting up the watch with most of the health sensors disabled, I realized I somehow disabled the step counter too. I tried to guess which options would turn it back on but after playing with it on and off while going about my day, I gave up and just reset the watch. This wasn't the fault of the Galaxy Watch 6 or WearOS. I caused the problem. After the reset, I was able to accomplish my goal, disabled all the other sensors except step counting and I've been pleased with it since. There are several apps that the Galaxy Watch 6 has available, but I was initially turned off because I couldn't find a Gmail app (but I could find an Outlook app??). I initially thought this was a major oversight on Google's WearOS. I'm a Verizon customer and I like their Message+ app on their phones that allow you to manage texts better than Google's native Messages app. I couldn't find that either on the WearOS supported apps. After looking at the Notifications menu, I was able to find notification options for both Gmail and Message+ apps. While I cannot scroll through all my texts and emails on the watch, it does allow me to know when new messages come through and I can quickly preview them before I jump on my phone to tap out a reponse. When I flipped the Galaxy Watch 6 over, I noticed two silver ovals. I initially thought they were conductive sensors, but quickly realized they were release buttons for the band. I bought a band that matched my style as well as protective glass and body case. The band has a different style of pin release but I enjoy the new band more than the silicone strap that comes with the Watch 6. Also in the case is a small wireless charger. It has a USB-C connector, but no wall adapter. The charger is magnetic and helps to position the Watch 6 correctly for optimal charging. The watch itself charges quickly. I'll probably come around to the other health sensors even when they will put a drain on the battery. But so far, I'm enjoying the Galaxy Watch 6.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Ease of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I wanted and more. It has given us inside about heart rates and sleep. And it's very stylish and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Very satisfied!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Arrived right on time. Works really great. I love the style, size of this watch and all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great watch for everyday use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks my sleep, heart rate, and ECG. Plus the battery is lasting me up to 45 hours on one charge when power saving is on even while it's still automatically tracking certain vitals and alarms are in use. On top of that it's durable, I've worn it under bunker gear to structure fires and the heat has never been an issue for it

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the fit! Upgraded from the previous version and love the new features and design.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Stylist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is very easy to use and looks great highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very impressed with the quality and improvements from previous generations. Though i felt like the previous watch battery lasted longer. I believe the new features drain battery quicker. I charge it an hour a day instead of a couple hours every other day.

    I would recommend this to a friend