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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3327 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Galaxy Watch6 Aluminum Smartwatch 44mm BT for its excellent battery life and ease of use, highlighting the improved screen size and a wide array of features. Positive feedback also focuses on the sleep and step tracking capabilities, along with the watch's design and lightweight feel. However, some users expressed concerns about the band's comfort and the lack of certain features in specific regions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,327 reviews
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work at all, wouldn’t turn on. Best Buy wouldn’t even give store credit said I had to contact Samsung

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello C735jim, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Take a look at, "Samsung smart watch will not charge or power on" when you have some free time available to conduct some simple troubleshooting steps to help resolve what you have described to be experiencing with your Galaxy Watch6. If you have any questions for us afterwards or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Too large for a slim-wristed lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strap is size large with no option to purchase a watch with the small strap

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Moragami, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your included watch band is too large for your liking, we do offer several options of bands that may be better suited for your preference. Feel free to check out those bands and hopefully you can find the one that best meets your needs. Feel free to reach out to Support if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Doesn't work with iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work with iphone. Had a very difficult time pairing with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Henry, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Watch6. The Galaxy Watch6 relies on the Google Play services, which is not supported on iOS. Feel free to check out, "Samsung smart watch and phone compatibility" if you would like more information regarding compatibility. Please contact us if you have any other questions. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    This watch sucks!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch was defective from the day i got it. Moreover, no one would help me with it even though even though i got the geek squad plan. Gyp!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Totoro, we appreciate you sharing your thoughts with us about your Samsung Galaxy Watch6. Our goal is to provide the best possible experience to our customers with their chosen devices. Without knowing what you are experiencing as a defect with your device, we recommend reaching out to the Samsung Support Team. These experts can work with you directly on troubleshooting and help review all options for resolution. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    Does not turn on

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work at just five months and it's in perfect condition.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you taking the time to share your feedback on the Galaxy Watch6, Hugo. The upgraded processor makes Galaxy Watch6 18% faster than before, improving app launch speed. So whether you're starting off the day with a run or settling in for the night, it keeps up with every gesture. We hate to see that you haven't been able to power on your watch. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out our article, "Samsung smart watch will not charge or power on" for options to help troubleshoot this. If this persists, please reach out to us at Support so that we can provide you with further assistance. -Kelvin Samsung

  • Rated 1 out of 5 stars

    Not so perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was NOT LIKE NEW. It had a crack on the side.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect to be used with Samsung phone

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it with S22 and initial setup was breeze. I am upgrading from older Samsung watch and this one has bigger screen. The screen is much brighter as well, so when I am out in sun I can see the notifications much better with this one. Though the OS on this watch is from Google unlike my older one which uses Tizen, Samsung has put their UI on top. Because of which I did not see any difference functionality wise. The tracking for walking and running is perfect, notifications from the apps appears instantly. It does have EKG but you have to be 22+ years of age to use it. I read that it is because of some testing limitation and is imposed by the FDA and not Samsung. Apple watch is also restricted like this. Battery life is better but I am not sure if that is because of the google OS or simply the bigger battery in this watch. One negative though is that it did not come with wall adapter. Samsung ships it with a usb-c cable charger which is nice but does not include a USB-c adapter with it. Now that they have stopped shipping adapter with the phone, I had to use one from my iPad. Sleep tracking was automatic and I believe is accurate. It does look good in golden.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nno likes or dislike and is not on all the time...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you leaving your honest feedback. We see that you reached out regarding your Watch6. We would like to assist you with what you are experiencing, but in order to do so we must gather more information. Please reach out to us at Support so that we can get started. -Kelvin Samsung

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    New to Galaxy Watches and love that I switched!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung Galaxy Watch, and after a week of use, I am loving my new watch! As soon as I threw it on, it felt good, and I don’t think I can go back to having a square watch anymore. This thing looks beautiful and although I don’t have the Classic model, it feels classic compared to my other square watch it’s replacing. The screen display is also very good. It’s bright in direct sunlight and looks incredibly sharp in indoor settings. Zero complaints on the screen brightness and display. The quality built surprised me. I had only seen pictures of the watch and I thought it looked a bit slim and not durable, but once I got it on my hands, I was surprised at how good it felt for as slim as it is. The band also feels great on the wrist. It’s elegant and yet feels like it can sustain some rough situations. I’ve taken mine mountain biking and swimming already. Zero complaints. Fitness tracker also seems to be more accurate than my older watch, and this could be due to my other smartwatch being a couple years old, but I appreciate the accuracy because it’s important to me as it’s a feature I will be using the most. Battery life is decent. I am still waiting for a smartwatch that I can use for at least a week at a time, but we are probably some years from that, but this one gets about 2 days of use or sometimes 1.5 days if you’re using fitness tracker at least 2-3 times in those hours. Overall, I would recommend this for anyone looking for a smartwatch that works flawlessly with Android. No joke, as soon as you throw it on your wrist, you will love just how comfortable it feels and how good it looks!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Galaxy Watch6 Review

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connecting this watch to my Galaxy phone was fast and seamless. After connecting my phone and watch all notifications for texts and calls have appeared on my watch without fail. While responding to texts is a bit difficult as the on-screen keyboard on the watch is tiny it does work and is viable if you do not have immediate access to your phone. Aside from integration with your calls and texts the other main feature of the watch is the fitness and health tracking features. The Galaxy Watch6 will track your steps and heartbeat automatically, with great accuracy, and allows for you to activate a workout mode. These workout modes come prebuilt with cycling, running, jogging, etc but also allow for creation of custom workouts. The Galaxy Watch6's is the most comfortable watch I have ever worn. The adjustable wrap is easy to secure and doesn't rub and irritate my skin. The face of the watch never gets too hot, even after extended use, and the aluminum material it is made of is comfortable when resting on your skin. Between the easy setup, seamless connections, and health features, and comfortability of the Galaxy Watch6 I can confidently recommend this watch to anyone in the market for a new smart watch.

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Love my Galaxy watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so happy I switched to Galaxy from Fitbit. I was afraid the screen face would be to big, but it turns out it's nothing like I thought and its perfect for a woman. This has so many more features and works great with phone app. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use, even for those who aren't tech-savvy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch as a Christmas gift for my husband, who usually doesn't subscribe to the ever-evolving world of technical gadgetry. But, he loves this watch! Because he is a rough-and-tumble type of guy, I also purchased a Zagg screen protector to ensure he didn't bang it up on one of his many outdoor adventures. He loves the basic features, like the pedometer, but he also appreciates that he can check his email without having to reach for his cell. We've not had a problem with the battery, as I adjusted the settings based on suggestions from other reviews. The price was decent enough, as I caught it during a Best Buy Christmas sale. Although I'm more partial to my Fitbit, I'm considering purchasing one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift. Battery lasts long. Connects easily and easy to operate.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Has all the features I'm looking for

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart watch. I've hesitated in the past because I didn't want something I had to charge every night. I'm coming from a Garmin Vivofit 3. The Garmin is a very simple device. It track steps, provides time, date and estimates distance traveled and calories burned. Because of its simplicity, I was able to get away with replacing the button cell battery about once a year. My requirements for a smart watch are rather simple. Step counter, notification from email, and texts and be able to occasionally handle phone calls. While it may have health sensors, I'm not initially interested in them. The Samsung Galaxy Watch 6 meets all of these requirements very easily. I have it paired to a Pixel 6A phone and it runs very well. I had to download and install the Galaxy Wear and Samsung Health Apps which is typically pre-installed on a Samsung phone. There may be some functions that are limited to Samsung phones, but I wasn't too concerned with that. There weren't any surprises with setup. I liked that I was able to find a chronograph style face very quickly. As I drilled down through the menu system, I found the Samsung Health settings and disabled all but the step counter. I was pleased to learn that with all of the other sensors disabled, I could easily get 2+ days of use out of the Galaxy Watch 6. There really wasn't much battery drain when just laying the watch down on my desk overnight. After my first try of setting up the watch with most of the health sensors disabled, I realized I somehow disabled the step counter too. I tried to guess which options would turn it back on but after playing with it on and off while going about my day, I gave up and just reset the watch. This wasn't the fault of the Galaxy Watch 6 or WearOS. I caused the problem. After the reset, I was able to accomplish my goal, disabled all the other sensors except step counting and I've been pleased with it since. There are several apps that the Galaxy Watch 6 has available, but I was initially turned off because I couldn't find a Gmail app (but I could find an Outlook app??). I initially thought this was a major oversight on Google's WearOS. I'm a Verizon customer and I like their Message+ app on their phones that allow you to manage texts better than Google's native Messages app. I couldn't find that either on the WearOS supported apps. After looking at the Notifications menu, I was able to find notification options for both Gmail and Message+ apps. While I cannot scroll through all my texts and emails on the watch, it does allow me to know when new messages come through and I can quickly preview them before I jump on my phone to tap out a reponse. When I flipped the Galaxy Watch 6 over, I noticed two silver ovals. I initially thought they were conductive sensors, but quickly realized they were release buttons for the band. I bought a band that matched my style as well as protective glass and body case. The band has a different style of pin release but I enjoy the new band more than the silicone strap that comes with the Watch 6. Also in the case is a small wireless charger. It has a USB-C connector, but no wall adapter. The charger is magnetic and helps to position the Watch 6 correctly for optimal charging. The watch itself charges quickly. I'll probably come around to the other health sensors even when they will put a drain on the battery. But so far, I'm enjoying the Galaxy Watch 6.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I wanted and more. It has given us inside about heart rates and sleep. And it's very stylish and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Very satisfied!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Arrived right on time. Works really great. I love the style, size of this watch and all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen. I can easily see everything on the screen. Easy to navigate around the different apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch for everyday use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks my sleep, heart rate, and ECG. Plus the battery is lasting me up to 45 hours on one charge when power saving is on even while it's still automatically tracking certain vitals and alarms are in use. On top of that it's durable, I've worn it under bunker gear to structure fires and the heat has never been an issue for it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the fit! Upgraded from the previous version and love the new features and design.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tool for fitness and any other occasion even when you wear sports clothes or casual. I love it. The battery it's great. 100 % recommended. If you can't afford it right away, best buy give you up to 24 for months financing deal at 0 %. Interest when you're using Best buy card. Try it, you will not regret.

    I would recommend this to a friend