Customer Ratings & Reviews

Hi Charlie, we appreciate your feedback on your Samsung Galaxy Watch6 Classic. We are happy to hear you are so thrilled with the features and functionality of your new watch. Our goal at Samsung in addition to providing the best possible experience to our customers with their chosen device, is to reduce electronic waste and be more environmentally friendly. For this reason we do not include charging adapters with new devices as previous adapters are compatible with newer devices. We appreciate you being a Samsung customer, and hope you'll reach out to us if you have any questions about the ways we are trying to enhance the lives of our customers and the world as a whole. -Elizabeth

Hi there WarriorChik, thanks for taking the time to review your Samsung Galaxy Watch6 Classic. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra

Greetings CatherineA, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. If your watch unexpectedly shuts off, the most likely cause is a low battery. However, some other factors can create this problem, such as using the incorrect charger, having outdated software, or using corrupted third-party apps. When you have the opportunity available, please take a moment to review "Samsung smart watch will not charge or power on" and "Samsung smart watch randomly shuts down" to help resolve what you may be experiencing with your Galaxy Watch6 Classic. If you have any questions for us or if you would like any further assistance after reviewing the resources that have been provided, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a trustworthy Samsung customer. - Debra

Hey there JeanM, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classi. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your charger, however, we need a bit more information than we currently have available before we can do so. Feel free to contact Support if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra

Hello RobertB, thank you for your feedback on your Samsung Galaxy Watch6 Classic. We understand how frustrating it can be to have a charging cable that you don't have an adapter that goes with. You can purchase a USB-C charging adapter, or you can use a Samsung Wireless Charging Pad Duo that has a space for both your cell phone, if compatible, and your watch. Thank you for being a Samsung customer. -Elizabeth

Thanks for reaching out, Sachinkumar. We really appreciate your candid feedback about the Galaxy Watch6 Classic. The Galaxy smartwatches are designed without internationally restricted or harmful materials that directly contact the skin, ensuring compliance with international environmental regulations through recognized testing institutions for key materials such as fiber, leather, plastic, and metal. For materials not specifically covered by these standards, we conduct our own internal tests, including wearing assessments, noxious material evaluations, and skin toxicity tests in collaboration with domestic and international certification authorities. If you have hypersensitive skin or known allergies to any materials, we provide a detailed list of those used in the Galaxy smartwatch that may come into contact with your skin, available for download. If you notice any redness or irritation on your skin where the smartwatch is worn, please remove it immediately and consult a dermatologist. If you have any further concerns or questions, please reach out to us at Support. -Kelvin