Customer Ratings & Reviews
- Model:
- SM-R955UZKAXAA
- SKU:
- 6546705
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Comfort
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Watch6 Classic's overall performance, finding it works well. The design, particularly the classic bezel, and the watch's features are also appreciated. However, customers express negativity regarding the battery life.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice watch just won't to stay change longer other then that's its a good watch
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings JamieR, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch6. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
Worst experience ever.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So let me share why I will never shop with your establishment again. I go the Colonial Dr location in Orlando, FL. Purchased a Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 43mm LTE - Silver on Mar 30, 2024. Purchased the protection plan. The store clerk was friendly, professional, even sold me on the Membership. But then this phone was the most difficult thing I've had to deal with. Even watched several you tube videos to see how to program, etc., because the item doesn't come with instructions. Videos were not helpful. It would get stuck on one part or the other. Would ask me to double tap to update on this or that. But I tried every single finger and it wouldn't work. --- Even returned to the store last week to see if they could help me. The girl that helped me said she was able to update some things by clicking it several times the phone would say so. I go home. The same crap begins. Tried calling Samsung tech support, telephone IVR says press 1 for English but then they transfer to someone who doesn't speak it well? I could not understand them. So, I go return this today, and Terrell tells me that "they would charge me a restocking fee." Interesting how the initial sales clerk was not clear about this. He was thorough about the membership, but not this little "restocking fee." I asked to speak to the manager and a he too tells me that this "restocking fee is Samsun's policy, not Best Buy." Let me ask you this, do you really believe that I would have purchased the item if this was told to me at the store? By the way, the restocking fee was almost $50. When I told him that I would just like to return it, but "would not do business with them again", he replied "OK." Just like that, "OK." No appreciation for the customer whatsoever. No apology for the initial sales employee not being VERY thorough about restocking fees. So, do you want to know what I did? I returned the watch, grabbed my receipt, and left the store. With my happy a** I went to my home office, picked up the printer I purchased last week and returned it with a huge grin on my face. It really comes down to this, if your staff doesn't know how to appreciate a customer, it's OK. I will simply take my business elsewhere. Oh and BTW, I cut your credit card in two. Won't be needing it anymore. This is a personal mantra of mine, feel free to use it: The customer may not always be right, but the customer WILL ALWAYS BE the customer. Bye Karens.
No, I would not recommend this to a friendLove this watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and very stylish. Easy to use and nice size screen . Band is very comfortable love the color .
I would recommend this to a friendDisappointed with service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch itself is amazing....but the service from best buy, was awful. I wanted the outa the box clearance watch (I'm not sure what it's actually call, sorry). They didn't have it in the case. So I had to decide to get a brand new watch...but then they didn't have the one I wanted in the store. When I ordered it I was told I would get it one day, and got it a day or so later.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous Galaxy watch stopped working after 4 years. This one I bought about 3 weeks back and certainly much better watch than the previous one.
I would recommend this to a friendReplacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Watch 4 classic, so this was an upgrade. I like that the battery life i could see improvement.
I would recommend this to a friendCustomer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service I recieved was great. She answered all my questions and was very friendly
I would recommend this to a friendSamsung smart watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent watch, very easy setup and husband was very happy
I would recommend this to a friendGreat watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this watch. Many great features! And I love Samsung quality.
I would recommend this to a friendGreat watch!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smartwatch and I love it! Great user interface and I get two days worth of battery out of it!
I would recommend this to a friendBest “Service “ Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases ever. Best Buy handled it smoothly to guide me to the right one
I would recommend this to a friendBeautiful on me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my watch. It looks beautiful on me. It does everything I need it to do.
I would recommend this to a friend- Cons mentioned:Battery life
Galaxy 6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not good. Step counting is not good.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha CarolynL, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. On average, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes! There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time out of your busy day to learn more about how to increase your watch's battery life. Also, take a look at, "Inaccurate steps on your Samsung smart watch" to help resolve what you may be experiencing with this feature. Feel free to contact Samsung Support at your leisure if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra
Replacement watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the same as the previous revilsion. Harder for me to figure out how to use features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations BarbaraC, thanks for sharing your thoughts with us about your experience with the Samsung Galaxy Watch6 Classic. We value your feedback as we strive to improve the design and functionality of our product line. Transitioning to new devices can feel overwhelming at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for choosing Samsung! - Debra
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product and all the apps that can help you every day
I would recommend this to a friendGood Accuracy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Six Classic is the perfect watch health monitoring. I love this fot its good accuracy
I would recommend this to a friendWatch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new watch and the service was also really good when I ordered it !
I would recommend this to a friendSamsung watch s6 classic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buying electronics at Best buy with excellent products and excellent service
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this one better than the previous one. The display is clearer and larger
I would recommend this to a friendXmas gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am new to this trying to figure everything out. So far good
I would recommend this to a friend