Customer Ratings & Reviews
- Model:
- SM-R960NZKAXAA
- |
- SKU:
- 6546701
Customer reviews
Rating 4.8 out of 5 stars with 1675 reviews
(1,675 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.8
Rating 4.8 out of 5 stars
- Comfort4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Galaxy Watch6 Classic for its overall performance, long battery life, and great screen size. The return of the rotating bezel is also a welcomed feature, along with its comprehensive set of features, pleasing design, and ease of use. Some customers have noted concerns regarding the band quality and weight, while others have experienced issues with charging and desire more accurate sleep tracking. A few users feel the processor speed could be improved.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Lame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely a cool watch. The only thing that turned me off of it was that you can only use mobile services while in close proximity to your phone. I get that you can pay extra on your plan to add this as a device, but who wants to do that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi NoahS, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We understand our customers have a wide range of needs, wants, and budgets for their chosen device. We understand not all customers desire to add additional monthly payments for the LTE phone lines with their device and prefer to use the Bluetooth connection. If you are experiencing connection that seems to be not operating as intended, please reach out to the Samsung Support Team for assistance. Thank you for being a Samsung customer. -Elizabeth
Rated 4 out of 5 stars
Battery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery drained little to fast for me it didn't last the whole day
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Silver - (2023)
No, I would not recommend this to a friendRated 2 out of 5 stars
mani abilash
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year the battery is gone Not worth of it ..
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Silver - (2023)
No, I would not recommend this to a friendRated 4 out of 5 stars
Great watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design,the battery life is lacking, though.
I would recommend this to a friendRated 4 out of 5 stars
My experience with this device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good for sleep tracking and daily activities
I would recommend this to a friendRated 3 out of 5 stars
Poor sleep tracking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty good watch and in the areas where it excels, its spectacular but, the battery life isn't the best (about 48 hours) and the sleep tracker is basically useless. Had mine a month and sleep tracking has worked maybe 5 times, total.
I would recommend this to a friendRated 2 out of 5 stars
So-so quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refurbished watch looks good. But it does not feel like original. Also, its bit slow
This review is from Samsung - Refurbished Excellent - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Silver - (2023)
No, I would not recommend this to a friendRated 3 out of 5 stars
Pretty good but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its honestly my first ever smart watch so i wasnt sure what to expect BUT i do feel like it dies too quickly. That and even though i have rhe galaxy buds too it just feels kinda useless?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Leonel, thank you for your feedback on your Samsung Galaxy Watch6 Classic. We would love nothing more than to help you discover all the ways your new device can enhance your every day life and help you stay better connected not only to your life but to your body as well. We have on our website the full device manual that will walk you through all the settings and features from sleep tracking, heart rate monitoring, other health metrics, fitness tracking, and goal setting. We also have the Samsung Support Team available to help you troubleshoot and ensure every aspect of your device operates as intended such as the battery of your device. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Band to small for wrist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about getting this watch, but I had to return because the bands that they are sold with are expensive and Samsung does not make or sell a band that fits my large wrist.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Silver - (2023)
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jfw1692005, thank you for sharing your thoughts with us about your Samsung Galaxy Watch6 Classic. We understand our customers have a range of needs in sizes for their watch band. We do offer two sizes of watch band, and without knowing whether you received a small/medium or a medium/large, the small/medium is designed to fit a wrist size 130-190mm and the medium large is set to fit 145-205mm wrist. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Samsung being Samsung!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I starting to worry about Sammy and their products for the future. These watches are really nice but nothing more then repurposed parts and features from last year and the year before that.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Silver - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Cheli, thanks for taking the available time out of your busy day to share your thoughts with us about the Samsung Galaxy Watch6 Classic. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There's no need to worry! Don't let your eyes fool you! The Galaxy Watch6 Classic has a 30% larger screen than our smaller model Galaxy watches. It has a slimmer, rotating bezel that allows you to easily access apps, stats, and much more with. You're able to swap out your bands with one simple click with the Galaxy Watch6 Classic, which is very cool, if you ask me! It has an upgraded processor that provides 18% faster CPU speed and quick app launch time to help you stay productive and efficient all day long. The Galaxy Watch6 Classic can do so much more but I'll let you be the judge of that! Let us know if you need any further assistance by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra
Rated 2 out of 5 stars
its a watch alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really not that great of a product. You can't pair the watch (vie Bluetooth) directly to your phone. You need the Galaxy Wearables app (dumb). The pairing/connectivity of the app itself needs alot of work from Samsung. The watch itself has very poor battery compared to older models (but better charging). The only plus I can really think of is; it works faster and more accurately than older models. Not worth the price
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NateS, thank you for sharing your thoughts about your Samsung Galaxy Watch6. We understand how important the battery life of your device is to you on a daily basis. This device is designed to get up to 40 hours on a single charge and charge up to 45% in as little as 30 minutes to help you get going faster. If you are experiencing any difficulty with the connection of your device or the Samsung Wearables App, please reach o ut directly to the samsung Support Team. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
My watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lovethe features and the control dial. But the battery life is not as good as previous model. It is tough and comfortable.
I would recommend this to a friendRated 3 out of 5 stars
Samsung Smartwatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this watch would do more. Recommend buying off brand for what this watch do. Battery life is low.
No, I would not recommend this to a friendRated 2 out of 5 stars
Returns
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery last about a day thats why i returned mine i also bought it [en box could be defective
No, I would not recommend this to a friendRated 3 out of 5 stars
Walking n not counting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure it's working all the time...such as step counting.. Which is why i purchased
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there LHWBEDONE, thank you for sharing your experience with us and your Samsung Galaxy Watch6 Classic. We understand how important your health tracking is to you on a daily basis. We have a great article on our website titled "Step and heart rate tracking not working on Samsung smart watch" to help you troubleshoot the functionality at your convenience. You can also work with the Samsung Support Team if this feature is not operating as intended after your troubleshooting. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for 3 days / got no notifications but the battery would drain what more could i say but returned it
No, I would not recommend this to a friend- Cons mentioned:Charging
Rated 2 out of 5 stars
Charging issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its giving me charging problems. Not to happy with that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WillardB, thank you for your feedback on your Samsung Galaxy Watch6. We would be more than happy to assist you with the charging of your device if you would like. Without knowing if you are experiencing slow charging or your device is not charging at all, please reach out to the Samsung Support Team for one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
EXPENSIVE WATCH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too pricey for something that doesnt do much for you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ArnandrajR, we appreciate you sharing your thoughts with us about the Samsung Galaxy Watch6 Classic. We understand our custolmers have a range of both needs and wants from their chosen device. The Samsung Galaxy Watch6 Classic has advanced sleep coaching to help you wake up rested and ready for your day, allows women to track their montly cycle for their overall health and wellness, tracks your heart rate and does ECG tests from the convenience of your wrist. This device also allows for readings for body fat, skeletal muscle, body water, and BMI to have greater comfort knowing the goings on of your body. You also have fall detection and SOS features to call for help for you when you are not able. Fitness tracking that can also help you determine what your target heart rate zone is for your specific goals. All of this in addition to keeping you connection to your text messages, phone calls, emails, and a range of correspondence. Lastly you can use Samsung Wallet on this device so you don't have to pull out your wallet or your phone for your purchases. This and a range of other features can be discovered in the full device manual. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Short battery 6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery leaves lot to be desired. Nice display but short battery life.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Silver - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jenny, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, do not hesitate to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra
Rated 3 out of 5 stars
Very good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good company to buy from, everyone is friendly.
I would recommend this to a friend

















