Customer Ratings & Reviews
- Model:
- SM-R960NZSAXAA
- |
- SKU:
- 10095716
Customer reviews
Rating 4.8 out of 5 stars with 1665 reviews
(1,665 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Durability4.8
Rating 4.8 out of 5 stars
- Comfort4.8
Rating 4.8 out of 5 stars
Rated 2 out of 5 stars
its a watch alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really not that great of a product. You can't pair the watch (vie Bluetooth) directly to your phone. You need the Galaxy Wearables app (dumb). The pairing/connectivity of the app itself needs alot of work from Samsung. The watch itself has very poor battery compared to older models (but better charging). The only plus I can really think of is; it works faster and more accurately than older models. Not worth the price
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there NateS, thank you for sharing your thoughts about your Samsung Galaxy Watch6. We understand how important the battery life of your device is to you on a daily basis. This device is designed to get up to 40 hours on a single charge and charge up to 45% in as little as 30 minutes to help you get going faster. If you are experiencing any difficulty with the connection of your device or the Samsung Wearables App, please reach o ut directly to the samsung Support Team. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
My watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lovethe features and the control dial. But the battery life is not as good as previous model. It is tough and comfortable.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
I would recommend this to a friendRated 2 out of 5 stars
Returns
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery last about a day thats why i returned mine i also bought it [en box could be defective
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Refurbishment Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life, maximum only 10 hours. Sending back
No, I would not recommend this to a friendRated 3 out of 5 stars
Samsung Smartwatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this watch would do more. Recommend buying off brand for what this watch do. Battery life is low.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendRated 3 out of 5 stars
Walking n not counting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure it's working all the time...such as step counting.. Which is why i purchased
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there LHWBEDONE, thank you for sharing your experience with us and your Samsung Galaxy Watch6 Classic. We understand how important your health tracking is to you on a daily basis. We have a great article on our website titled "Step and heart rate tracking not working on Samsung smart watch" to help you troubleshoot the functionality at your convenience. You can also work with the Samsung Support Team if this feature is not operating as intended after your troubleshooting. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Eh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for 3 days / got no notifications but the battery would drain what more could i say but returned it
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friend- Cons mentioned:Charging
Rated 2 out of 5 stars
Charging issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its giving me charging problems. Not to happy with that.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WillardB, thank you for your feedback on your Samsung Galaxy Watch6. We would be more than happy to assist you with the charging of your device if you would like. Without knowing if you are experiencing slow charging or your device is not charging at all, please reach out to the Samsung Support Team for one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
EXPENSIVE WATCH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too pricey for something that doesnt do much for you
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ArnandrajR, we appreciate you sharing your thoughts with us about the Samsung Galaxy Watch6 Classic. We understand our custolmers have a range of both needs and wants from their chosen device. The Samsung Galaxy Watch6 Classic has advanced sleep coaching to help you wake up rested and ready for your day, allows women to track their montly cycle for their overall health and wellness, tracks your heart rate and does ECG tests from the convenience of your wrist. This device also allows for readings for body fat, skeletal muscle, body water, and BMI to have greater comfort knowing the goings on of your body. You also have fall detection and SOS features to call for help for you when you are not able. Fitness tracking that can also help you determine what your target heart rate zone is for your specific goals. All of this in addition to keeping you connection to your text messages, phone calls, emails, and a range of correspondence. Lastly you can use Samsung Wallet on this device so you don't have to pull out your wallet or your phone for your purchases. This and a range of other features can be discovered in the full device manual. Thank you for being a Samsung customer. -Elizabeth
Rated 3 out of 5 stars
Short battery 6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery leaves lot to be desired. Nice display but short battery life.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Silver - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jenny, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Typically, the Galaxy Watch6 Classic battery can last up to 40 hours so that you have enough power to do more in your day. When you finally need to power up your Watch6 Classic, you can quickly charge it back up from 0% to 45% in just 30 minutes. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time out your busy day to learn more about how to increase your watch's battery life. If you would like any further assistance afterwards, do not hesitate to contact Samsung Support at your leisure. Thank you for being a treasured Samsung customer. - Debra
Rated 3 out of 5 stars
Very good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good company to buy from, everyone is friendly.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
I would recommend this to a friendRated 3 out of 5 stars
Battery not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery not enougth la bateria no dura lo suficiente
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there EdgardoD, we appreciate you sharing your thoughts with us about your Samsung Galaxy Watch6 Classic. We understand how important all day battery life is for your device. If you believe the battery of your device is not operating as intended or expected, please reach out to the Samsung Support Team or take a look at an article on our website titled "Reduced battery life on your Samsung smart watch". Thank you for being a Samsung customer. -Elizabeth
Rated 2 out of 5 stars
For newer phones only.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this but returned right away due to phone OS incompatibility. Overall looks and feels great on hand but its nothing if I cant use it. I wish they made it compatible with older phones because im not upgrading my perfectly functioning phone just get a smart watch.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friend- Cons mentioned:Band quality
Rated 1 out of 5 stars
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The band keep coming off . I was gonna return it today but we the weather am not gonna be able to do it. Waste of my money
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Silver - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AngelP, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Watch6 Classic. We understand how exciting having a brand new device is and how disappointing not being able to use as intended can be. We would be thrilled to help you with the band of your new watch and ensuring you can wear it comfortably. Please reach out to the Samsung Support Team for one on one assistance and troubleshooting to help reach a resolution. Thank you for being a Samsung customer. -Elizabeth
Rated 1 out of 5 stars
Return Policy is Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift. Didn't try and connect to phone/ network immediately. I found out too late it wasn't the LTE model. Now, i can't return it and have a $300 paper weight.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery last for about 2 days, extremely disappointed. Rotator is not as smooth and as good looking as Gear S3 I really wish Gear 3 still was still available.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendRated 2 out of 5 stars
No satisfy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just received samsung galaxy watch 6 classic with no accessories.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AymenO, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch6 Classic. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Here's what's stated as being included in the box when you purchase this device: What's Included: Quick Start Guide, Galaxy Watch6 Classic Case, Inbox Band, and Wireless Charger. If you would like accessories outside of what is included in the box, those would be purchased at an additional cost. If you would like to share any other feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a treasured Samsung customer. - Debra
Rated 2 out of 5 stars
Frustrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant tell you much about this watch other setting it up is impossible. I would stay clear of this Samsung dumb watch!
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friendRated 1 out of 5 stars
Very peeved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 43mm. Opened it in the car and saw it's a bit small. Went right back in to exchange for the 47mm only to find out there's a $45 restocking fee. No where during the check out process did it notify me that there would be a restocking fee. Not a happy shopper.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
I would recommend this to a friendRated 2 out of 5 stars
unclear and uncomfortable interface
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unclear and uncomfortable interface. Uncomfortable and insecure fastening strap.
This review is from Samsung - Galaxy Watch6 Classic Stainless Steel Smartwatch 47mm BT - Black - (2023)
No, I would not recommend this to a friend
















