Customer Ratings & Reviews

Hello there MichaelH, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Make and answer calls on your Samsung smart watch" and "Reduced battery life on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra

Good day KevBBElite, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your candor as we strive to improve the functionality and performance of our product line. The Galaxy Watch7 offers advanced health and fitness tracking with AI-powered insights, a fast Exynos W1000 processor, improved dual-band GPS, and a BioActive sensor for more accurate heart rate monitoring. Some other key features include health metrics like ECG, body composition analysis, blood oxygen tracking, sleep monitoring (including sleep apnea detection), and a new "Energy Score". It also includes AI-powered conversation features, improved performance, and increased storage for apps and audio. Without having more information available regarding what you may be experiencing with your features and without being able to ask you any follow up questions to prove further, I recommend reaching out to Support for further assistance. Thanks for choosing Samsung! - Debra

Hi there MuddleMonkey, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 has received a significant upgrade in performance, software features, and health tracking capabilities compared to your Galaxy Active2. The Galaxy Watch7 features a faster, more power-efficient processor with a smoother performance. To adjust the alarm volume on your Samsung Galaxy Watch 7, navigate to Settings > Sound and vibration > Volume on your watch and then adjust the "Ringtone" or "Alarm sound" volume by rotating the digital bezel or using the slider. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a faithful Samsung customer. - Debra

Hello there FlorenceS, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch7 features a high-quality Super AMOLED display with vibrant colors and sharp text. The 44mm model has a 1.5-inch display while the 40mm model has a 1.3-inch display. It reaches a peak brightness of 2,000 nits, making it easily viewable even in direct sunlight. We understand how overwhelming it may feel to learn a new device and its features. Have no fear! We offer a plethora of resources to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. If you would like any further assistance after checking those resources, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra