Customer Ratings & Reviews
- Model:
- SM-L300NZEAXAA
- SKU:
- 11987456
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
to a friend
Is there even a battery in it?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible battery life and rather large for a woman's wrist. Was needing to charge this out of the box more than once a day. Returned almost immediately even after updates and adjusting settings to reduce power consumption.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy TrackerSpecial, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We value your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. If you would like any further assistance afterward or if you have any questions for us, please feel free to reach out to Support at your earliest convenience. Thank you for being a loyal Samsung. - Debra
Shouldn't even sell this because of the battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is a game changer—for the worst. It must be charged daily or even more. I charged it in the late afternoon, and when I woke up in the morning, it was dead. Same story next day. Returning to Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for the outreach, Kaytee. We appreciate you taking the time to share your feedback on the Watch7. If you are experiencing shortened battery life on your Watch7, we recommend ensuring that your watch is up to date with the latest software version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will tap Watch settings or SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Support for addional assistance. -Kelvin
poor battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.battery doesn't last 24 hours. Band is uncomfortable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Leafminer, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Support. Thanks for being a steadfast Samsung customer. - Debra
NOT WATER RESISTANT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 days of daily use, this watch failed and would not turn on. After chatting with Samsung customer service, I sent it in for warranty repair. They said they could not fix it without $210 payment due to liquid damage. I had not worn the watch in water, and they would make no exception. Worst costumer service ever. And it was gone so long at Samsung that I now can't return it to Best Buy for a refund. Do not believe the water resistance rating! Their warranty will NOT cover damages when THEIR product fails to meet its own specifications.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy CarolineW, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please check out, "Samsung smart watch will not charge or power on" and "Samsung smart watch water resistance tips" to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
Dont buy Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful quit working after 2 days switched for new one and that one didn't work either. Wouldnt sync up with my SAMSUNG phone. The Geek squad spent 4 hours trying to get it to work and they couldnt figure it out. Everything would work but the text notifications and even the cell company said everything was set correct. So we tried a cheaper Samsung watch. That didnt work either. Went to Scheels and bought a Garmin for cheaper and they synced it up BEFORE i bought it and had it working before I left the store in 20 minutes!
No, I would not recommend this to a friendNice upgrage from Watch 6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy Watch 7 is a nice upgrade to the previous version, but there are a few apps. that do not work as well with the new Pixel phone such as, the Nest camera apps.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your thoughts on the Galaxy Watch7, CF123! We’re excited to hear that you find it to be a great upgrade from the Galaxy Watch6. However, we regret to learn that some apps may not be working seamlessly with your phone. Please know that we are continuously working to improve compatibility. In the meantime, we recommend reaching out to the app developers for assistance. We hope you continue to enjoy the new features and design of the Galaxy Watch7. If there's anything else we can help you with, please let us know at Support. Thank you for choosing Samsung! -Kelvin
Samsung 7 watch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I charge it overnight. And I die in the middle of the day. The battery is not great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Samsung, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching back out some time. Thank you for being an unwavering Samsung customer. - Debra
Needs Improvement
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and features however battery life needs improvement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha PaulaB, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than ideal battery life on your Galaxy Watch7, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not like it, battery was battery did not last 24 hrs had to charge up every 10hrs
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there SylviaS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Different factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
A little heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features of this watch but it's slightly heavy in comparison to the smaller one. I will be exchanging.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your thoughts on the Galaxy Watch7 with us, Loni. We always appreciate feedback from our customers as we strive to make improvements. The Watch7 features a case size of 40mm, with body dimensions of 40.4 x 40.4 x 9.7 mm and a weight of 28.8 g. Additionally, the Watch7 is equipped with various sensors, including an accelerometer, barometer, bioelectrical impedance analysis sensor, electrical heart sensor, gyro sensor, geomagnetic sensor, infrared temperature sensor, light sensor, optical heart rate sensor, SpO2 sensor, and AGE index sensor. Again, we appreciate your feedback on the Watch7. If you have any further feedback or questions, please feel free to reach out to us at Support! -Kelvin
Samsung - Galaxy Watch7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life doesn't last long. The ban needs to be a little bigger. Just a nice looking watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy CalvinR, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, that may be impacting your device. Let us know if you would like further assistance afterward by contacting Support. Thanks for being a faithful Samsung customer. - Debra
Smart watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice watch but it was too big for my wife
I would recommend this to a friendBrand response from Samsung
Posted .Hello Happyman, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your thoughts are valuable as we continue to bring our consumers the best in design and functionality. If you would care to provide additional feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Support. We'd love to hear more! Thank you for being a treasured Samsung customer. - Debra
Okay watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't notify for any other apps other than phone call and text messaging. It doesn't notify and type of social media.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DeeBlake, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Take a moment to review, "Manage notifications on your Samsung smart watch" to help resolve what you may be experiencing with your notifications. If you have any questions or if you would like any further assistance afterward, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
POOR SERVICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a free watch wrist band when i take my watch the free item is not available but because of the christmas holiday, i was not able to get it, i called the call center and they said just head to the store claim it but in the store, they did not give it to me and they said i have to return all my purchases and reorder back. Ridiculous!!! It was my christmas gift to my daughter!
No, I would not recommend this to a friendVery bed produc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good because i am every day charging and no more work and down the charge
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings SamirkumarP, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your Galaxy Watch7, please take the opportunity to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to contact Support afterward if you have any questions or if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra
Serious problems (I've never sued anybody in my li
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife who is Filipino. She just left for the Philippines on January 30th... So she didn't get much of chance to try it out. Since you was there is give her an incredible rash that actually affected her whole arm and shoulder not only the wrist but the wrists is the main point and it actually looks like somebody poured acid on her wrist or what not
No, I would not recommend this to a friendDaughter loves it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter for Christmas! I have one and love it so I knew she would love one as well. She likes that while she's busy gaming, drawing, cooking, whatever, she can see who is calling and even answer the call from her watch if needed. It was definitely a big hit.
I would recommend this to a friendPoor battery life and low calories burned reported
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a Fitbit user for many years and when my watch died on me I decided to try a different brand. Fitbit was not good at tracking distances on runs/walks and I was looking for a watch that had a more accurate GPS tracker. I did my research and saw the Samsung Galaxy 7 was accurate at GPS tracking among other health and fitness tracking features. I wore the Galaxy watch for a week before deciding it was not the watch for me. The look and fit are great, and it did track my walk/run distances accurately. It also tracked my heart rate during workouts accurately (something my Fitbit watch didn't always do, especially when my arms were down and not at a 90 degree angle). However, the battery life is terrible and it dies within about a day and a half. I did not use the text/call features and I wasn't constantly looking at my watch. Charging my watch every night is not something I am willing to put up with and it unreasonable. I was also surprised to see that my total calories burned in a day were significantly lower than what the Fitbit reported. I understand these are all calculated by algorithms and are not 100% accurate. I was noticing that on average if I burned 2,400 total calories with Fitbit, the Samsung watch reported 1,700 total calories burned. That's a big discrepancy! The calories burned during workout sessions appeared accurate, but the calories burned through daily living activities was way off. That was another big reason for wanting to try another smartwatch brand.
No, I would not recommend this to a friendVery good upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this watch for a while, I have to say it's an accurate watch according to a polar strap is very similar to what it is in accuracy I know people complain about the battery life but after the update that Samsung came out with fix most of that battery is good now not great but good most watches aren't very good at battery life I highly recommend this watch
I would recommend this to a friendGift it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch . Does everything it needs to. Band fits nice and its durable. Great gift.
I would recommend this to a friend