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Customer reviews

Rating 4.7 out of 5 stars with 1644 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,644 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, Great watch. Delivered on time. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good watch for great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers all the bases without being the price of the latest versions, works great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor battery life and low calories burned reported

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Fitbit user for many years and when my watch died on me I decided to try a different brand. Fitbit was not good at tracking distances on runs/walks and I was looking for a watch that had a more accurate GPS tracker. I did my research and saw the Samsung Galaxy 7 was accurate at GPS tracking among other health and fitness tracking features. I wore the Galaxy watch for a week before deciding it was not the watch for me. The look and fit are great, and it did track my walk/run distances accurately. It also tracked my heart rate during workouts accurately (something my Fitbit watch didn't always do, especially when my arms were down and not at a 90 degree angle). However, the battery life is terrible and it dies within about a day and a half. I did not use the text/call features and I wasn't constantly looking at my watch. Charging my watch every night is not something I am willing to put up with and it unreasonable. I was also surprised to see that my total calories burned in a day were significantly lower than what the Fitbit reported. I understand these are all calculated by algorithms and are not 100% accurate. I was noticing that on average if I burned 2,400 total calories with Fitbit, the Samsung watch reported 1,700 total calories burned. That's a big discrepancy! The calories burned during workout sessions appeared accurate, but the calories burned through daily living activities was way off. That was another big reason for wanting to try another smartwatch brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas! I have one and love it so I knew she would love one as well. She likes that while she's busy gaming, drawing, cooking, whatever, she can see who is calling and even answer the call from her watch if needed. It was definitely a big hit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy does it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Great service. Updates on shipping were quick. Delivery was handle with care

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    sporty watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy app to set up and keep track of activities. the dedign and functions are simplified for a child to use and understand. phone works thru Bluetooth no need to add a seprrate line.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very good upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this watch for a while, I have to say it's an accurate watch according to a polar strap is very similar to what it is in accuracy I know people complain about the battery life but after the update that Samsung came out with fix most of that battery is good now not great but good most watches aren't very good at battery life I highly recommend this watch

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good Watch If Sleep Tracking Is Not A Priority

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the process of testing this watch I used my fitness tracker as a baseline. I have been using a fitness tracker for over tens years now. The setup was pretty straight forward, but it still takes some time. You have to charge the watch before setup. It was tough deciding which apps I wanted to use and which ones where not necessary. I also took some time figuring out which watch face I wanted. I was happy with the one I chose, but I think I might try out some others. I like the convenience of looking at all of my phone notifications on my wrist. The biggest issue I had was that I cannot wear this watch all day to track my steps and my workout and then wear it at night to track my sleep. The battery life prevents this. This forced me to make a decision to only wear this watch on days that I go to the gym and I'm still reconsidering that. Another issue I have is with the bands, they are ugly. I guess that is a way to get people to buy another band. If it came with a better color or even a basic black band, I might wear it more often. When I'm going out I take it off for one of my nicer looking traditional watches. I was never that much of a smart watch person, I always wore a traditional watch and a discreet fitness tracker on the other arm. This Galaxy watch isn't going to get me to abandon my fitness tracker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate your feedback, BigRoy. We always love getting insights from our customers. It looks like you reached out to share your thoughts on the Galaxy Watch7. The Galaxy Watch7 understands your body like never before. Our most advanced health sensor accurately tracks your heart rate, sleep patterns, and more. You can find out how prepared you are for the day with your personalized Energy Score, powered by Galaxy AI. This score is calculated based on your activities from the previous day, giving you a clear picture of your physical readiness. Once you know your score, you can challenge yourself to improve it a little bit each day. We understand the importance of having a durable battery so that you can enjoy all the great features this watch offers. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. Also, make sure to update your watch's software as well. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please do not hesitate to reach out to us at Support. As far as your concern about the watch band, we offer a variety of bands for the Galaxy Watch7, each featuring a one-click button mechanism for easy attachment and release. The available options include the Sport Band, which is quick-drying with colorful stitching and comes in green, silver, cream, dark gray, and orange; the Fabric Band, lightweight with a Velcro closure, available in green, wine, pink-white, and navy (M/L size only); and the Athleisure Band, a stylish and sporty choice made from soft, stain-resistant materials, available in green, silver, sky blue, pink, and cream (pink and cream only in S/M size). All bands are compatible with the Galaxy Watch4 through the Watch7 series. For any concerns or questions, please be sure to reach out to us at Support. -Kelvin Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Does everything i wanted for. I couldn't have asked for a better smartwatch. Would highly recommend this to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I like samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like samsunggggggggggggggggggggggggggggggggggggg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beneficial

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very comfortable to wear, it helps me with my scheduling for work, workout etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Smart Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately had to return watch as my phone was not compatible being an older phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packed with features and works nicely paired with my Samsung phone. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch, very fancy and comfortable, I can exchange the bands for different colors depending on my clothes, I love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Review of goggle watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it except for the battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy was the " best buy "

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality watch at a great price. Samsung electronics is alway my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy 7 40mm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I picked it up on Black Friday. It was quick, and staff was extremely helpful, and professional. I love the watch, it is everything I hoped and wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Samsung watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Battery doesnt last as long as billed and would have been nice to know it was a small band not the large as expected

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JacquelynT, thanks for taking the time to review your Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please let us know by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter as a Christmas gift. She loves it. The price was great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    galaxy watch 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gave 5 stars if it work with iPhone but Samsung is lucky they still get keep their blood oxygen I am surprised masimo hasn't sue Samsung too why just apple

    I would recommend this to a friend