Customer Ratings & Reviews
- Model:
- SM-L310NZGAXAA
- SKU:
- 10468367
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
to a friend
Worst Mistake buying this watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this watch during memorial day sale. Worst smartwatch decision ever, bought it for the blood pressure sensor that was recommended by therapist but on 7 doesn't even have it yet. Wasted my money. At least it can tell time for me I guess. 1. Low battery life - 2 days max 2. Walk/GPS??? This is fake doesn't work. Equivalent to switch 1 sensor. Hey, you ever try to play just dance with just sitting on your couch. You can wave up and down to raise your step meter, if you have a shopping cart, your not walking even if you go through the whole warehouse, or go through park, you need the smartphone with you. If you exercising without your phone, you lose alot of 'steps' . 3. Sensor broken - REM sleep under 2 hr every night max, usually 30 mins lol. Even when you have vivid dreams - NOTHING. 4. Samsung health on a gimmick algorithm so don't expect accurate results or stuff that makes sense. It will scream at you for staying up late for celebrating a holiday. 1 star for smart stuff is there. Contacts, phone call, messaging, AI. Get another smartwatch, don't waste your money. If you have apple, would be better or if you can afford, get Garmin instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings LiwenZ, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch7 does not have the blood pressure feature enabled in the US, at this time, due to U.S. Food and Drug Administration (FDA). Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. The Watch7's step count can be inaccurate at times due to improper watch fit or environmental factors that interfere with the motion sensors. To improve accuracy, ensure the watch is snug, not loose, and keep both the watch's software and the Samsung Health app updated. Activities that lack regular arm movement, like pushing a stroller or carrying groceries, or extreme environments like high humidity or vibrations, can also affect step counting. Feel free to check out, "Inaccurate steps on your Samsung smart watch" and "Use Samsung Health sleep monitoring on your Galaxy Watch" to help resolve what you've described to be experiencing with your device. Let us know if you would like any further assistance afterward by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Samsung watch 7
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice watch battery life is average, quality is excellent if you own a Samsung phone seamless integration with the phone and Samsung health
I would recommend this to a friendWatch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all that the watch offers, but the battery life is not great.
I would recommend this to a friendGalaxy watch7
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks awesome, but weak battery. Boring to change every day!
No, I would not recommend this to a friendGreat watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch but connection to non Samsung phones is a little spotty.
I would recommend this to a friendGood watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch and fits great. The only thing is the band strap needs to be updated to a connector like the watch ultra.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Squee, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
It looks very nice, but I have been unable to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet been able to use it because the instructions are vague and say I must buy something else before I can use this watch. Also, I have not been able to get a hard copy of the receipt to show my insurance company....so I have to come into the store .... so frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Replacement, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand that upgrading your devices can often times come with a bit of a learning curve. We currently offer a wealth of resources to help our customers make the transition as seamless as possible. We have device manuals, software updates, interactive simulators, and video tutorials online that are available online for your review. Feel free to contact Support if you have any questions for us or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Galaxy watch 7
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, compatible with my S22 ultra. only downside is the battery
I would recommend this to a friendSamsung watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this watch for a Samsung ultra watch found at anothe bestbuy..
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Bestbuy2020, thank you for sharing your thoughts with us about your experience with the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. Please do not hesitate to reach out to Support if you would like to share any feedback with us regarding your purchase. Thank you for being a valued Samsung customer. - Debra
Bad for what Samsung advertises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Samsung brand, but I was disappointed with this smartwatch. The battery doesn't last long, you don't have the blood pressure monitor installed, anyway, I expected something better, that's why I returned it. I don't know if I should buy number 8 anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy EdgarL, hank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. Your Samsung Galaxy Watch 7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. Check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like share additional feedback with us or if you would like any further assistance after reviewing the resource shared, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Decent watch for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great watch. Battery life is on the lower end.
I would recommend this to a friendPower hungry ... purchase some extra chargers
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch has fine features but it eats power. I now have to place chargers everywhere so that if I am sitting, i can charge the watch. The alleged sleep monitor is highly inaccurate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there LesterK, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Typically, the Galaxy Watch7 battery can last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your Watch7, feel free to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. If you have any questions or if you would like further assistance afterward, let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
Shuts off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off randomly. Also does update due to some error. It says take to samsung store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy AdeebY, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch unexpectedly shuts off, the most likely cause is a low battery. However, some other factors can create this problem, such as using the incorrect charger, having outdated software, or using corrupted third-party apps. Please take a moment to review, "Samsung smart watch randomly shuts down" and "Update software and apps on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Battery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but battery dont last enough you have to charge it alot just to use it ones or 2 time a week
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EddieR, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance after reviewing the resource shared, feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt function well. Biggest issue was the heart monitor. Could put on dead body and it wld still say hold still as it repeatly restart the test. Had the watch less then 24hrs before i returned it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CheyenneL, thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to check out, "Monitor your heart rate on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
Battery life really is bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the watch alot but what everyone is saying about the battery life is true. I don't use it often, i don't even respond to text messages on the watch and its not on always on display. The battery life at minimal use doesn't even make it to two whole days. Im super disappointed in that because i like to keep it on over night for the sleep information
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha FaithS, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. Let us know if you have any questions or if you would like further assistance afterward by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
MEH!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn't great. I wear it to bed and it runs down to about 30% from 75% and I'm not even moving for 8 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mama, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Be sure to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra
Be specific
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this watch because I was not aware there was two different versions, one is a Bluetooth version which only works off of Wi-Fi The other is a cellular version which works off of phone lines. The description should be much clearer for people that are not tech savvy especially when you're ordering online
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JenniferS, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand that our customers have a plethora of options to choose from when it comes to their devices. This is why we provide specifications and all details surrounding each device, online, so that our customers are informed to the best of their ability before making any purchases. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out. Thank you for being a faithful Samsung customer. - Debra
awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ordered this thing and it wasnt delivered, so i spoke with customer service ( who i must give credit to, they were good) but then I was told i can pick up a replacement on the friday after. when I was about to go there on the friday I got an email saying I should wait till september 6th for the replacement. had to just cancel the order and go buy my watch on amazon instead
I would recommend this to a friendIt's up to you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I went to the Galaxy Watch 7 is because Google unwisely decided NOT to continue supporting the Fitbit to concentrate on the Pixel. I had the Fitbit Versa 3 and it was user friendly, had much better battery life than the Watch 7, and much better clock faces to choose from. And was not as costly!! I wanted a watch that showed the time and alerted me of incoming phone calls and text messages. I do NOT need all that other stuff on my watch - it's already on my phone. And the Watch 7 doesn't alert you of e-mails. You only know if you've received and email if you happen to look at the watch for the time and and see the little orange dot that indicates an email came in. Why do they always seem to want to fix what's NOT broke - and make it more expensive?
No, I would not recommend this to a friend