Customer Ratings & Reviews
- Model:
- SM-L310NZGAXAA
- SKU:
- 11989387
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
to a friend
Robbed of $189.00 by Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy add did NoT state that the Samsung watch was Incompatible with the IPhone !! I’m now stuck with an inoperable Samsung paperweight!
No, I would not recommend this to a friendBattery not lasting
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery is not holding charge. As soon as you take it off the charger, the battery runs down and the watch dies. Less in an hour
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KeishaS, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. Your constructive feedback allows us to make improvements on our devices. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions for us afterward or if you'd like further assistance by contacting Support. Thanks for choosing Samsung! - Debra
Samsung watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch was nice but unfortunately roodie service delivered to wrong apartment
I would recommend this to a friendDefective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device was completely defective. Had numerous people attempt to make it functional.
No, I would not recommend this to a friendGreat watch, but...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Galaxy Watch 7 is a really good addition to my S24 Ultra; however, the battery is so terrible, i almost wamt to return it. Why wouldnt you make a watch that lasts 24 hours? I'm supposed to be charging my watch in the middle of the day? At night when I sleep? Why would you have such great sleep monitoring if you have to charge it while you sleep? Absolutely terrible. My FitBit watch lasted days without needing to he charged. Ridiculous.
No, I would not recommend this to a friendMissing computer.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive any thing from this. I received a table cloth and Christmas star. Not a computer.
No, I would not recommend this to a friendDisappointing ....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phones health features are incompatible with Android
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Jonbon, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We would be more than happy to assist you with whatever you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Support if you would like any further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer. -- Debra
Not a Apple Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly moving from a apple watch to a Samsung was not a good experience. The Apple Watch just has features that this does not and I don't like the difference in being able to customize the Watch Face or a few other settings that differ between the two. I have since switched back to IPhone and the Apple Watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy BrownBear, thank you for sharing your feedback with us about your experience with using the Samsung Galaxy Watch7. We value your candor as we strive to improve the functionality and design of our product line. The Galaxy Watch7 is an awesome choice for those looking for a health-focused, AI-powered smartwatch. It offers a range of amazing features including advanced health tracking, AI-powered insights like Energy Score, and a powerful processor for smooth performance. To customize a watch face on your Galaxy Watch7, you can either use the watch itself or the Galaxy Wearable app on your phone. From the watch, press and hold the watch face, then tap "Customize" to modify aspects like colors, complications, or hands. Alternatively, use the Galaxy Wearable app to browse and select watch faces, and then tap "Customize" to modify them. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Worst Galaxy Watch Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Galaxy watch I've owned (I've had 5 of the 7). The battery life is horrible, sleep tracking is the worst I've seen on a smart watch and notifications are hit and miss whether or not they go through the watch. Using with a Galaxy S25 and it still sucks. Would not recommend this watch to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tatufrank, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If your Galaxy Watch7 isn't tracking your sleep properly, it could be due to a loose fit, incorrect settings in the Samsung Health app, needing a restart, or issues with movement during sleep. Please ensure that your watch is worn snugly on your wrist, check your sleep tracking settings are enabled, and restart both your watch and phone. Feel free to check out, "Samsung Health has incorrect or missing sleep data" to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra
Issues with charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this watch less than a month and am already having problems with charging it. It will no longer charge beyond 4 percent. Will have to return or exchange it. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samsungnomore, thank you for finding the time out of your day to share your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch will not charge or power on' to learn what factors may be impacting the life of your device. If you would like to share any other feedback with us or if you would like any further assistance afterward, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra
Don’t like the 7
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it I guess. It just stopped working after a month. Wouldn’t charge or anything. Maybe defective
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JeremaineD, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Support at your leisure. Thanks for being a valued Samsung customer. - Debra
Samsung customer service is trash.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is already broken and a piece of garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy EddieBJJUSA, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we continue to strive towards improving the functionality and durability of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Watch7 and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch Sucks doesnt stay connected to bluetooth and last only a day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MattS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" and "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward or if you have any questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
:(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never even received this, when reaching out they did not provide a refund or a solution.
I would recommend this to a friendTerrible battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this watch is terrible. I will have to return product unfortunately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for contacting us, Rich. We always love hearing from our customers as we continue to make improvements. We noticed you are reaching out to let us know about your experience with our Watch7. The Watch7 has a rated capacity is 425 mAh for 44mm and 300 mAh for 40mm. If you are experiencing shorter battery life, it's important that you check and make sure your watch's battery is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If you have any further concerns or questions, reach out to us at Support. -Kelvin
Samsung Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch its display is great and the features it has are very well worth the price overall A+
I would recommend this to a friendI Love My Galaxy Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my samsung watch 7. The setup process was easy and connected to my phone with no problem. The functions are easy to navigate and use. I really enjoy using for my workouts and tracking my daily activities. I highly recommended buying this!!!
I would recommend this to a friendAbsolutely Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEYOND exceeded my expectations! I traded in my galaxy watch6 classic for this with much hesitation reading a lot of reviews but let me tell you, I don't know what half of you are doing that your battery dies so quick, but mine lasts a minimum of 5 days on a full charge! Longest I let it go until it completely died was a little over the 6th day. I'm still just in awe with everything it can do and I'm still figuring a few things out but I absolutely recommend this to anyone wanting to upgrade or just wanting a smart watch in general! :)
I would recommend this to a friendNo complaints
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch for the price. Love the size of the watch face, and navigation is smooth.
I would recommend this to a friendSmart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible watch, great battery life and very good features.
I would recommend this to a friend