Customer Ratings & Reviews
- Model:
- SM-L310NZGAXAA
- SKU:
- 12053642
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
to a friend
Battery Sucks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This watch sucks. I have it set to battery saving continuously. There are few apps activated. The battery last no more than 12 hours for each charging. I understand that Samsung is working on a fix. Cannot happen soon enough.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for leaving a review, William. Your insights are helpful as we continue to make improvements. We noticed that you reached out to let us know about your Watch7. Understand your body like never before. Our most advanced health sensor tracks your heart rate, sleep patterns, and more with high precision. If you are experiencing short battery life, it is important that you make sure your watch's software is up to date with the latest version. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Support. -Kelvin
health futures
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.health futures not working.specialty sleep trucking
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there SAL213, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. When you have the opportunity available, please take a moment to review "Use Samsung Health sleep monitoring on your Galaxy Watch" to learn more about utilizing this awesome feature. Reach back out if you have any questions for us after reviewing the resource provided or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Bad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch keeps turning ON when I turn it OFF and put it on charger.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations EduardP, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to be able to assist you with hat you may be experiencing with your Galaxy Watch7, however, without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra