Customer Ratings & Reviews
- Model:
- SM-L310NZSAXAA
- SKU:
- 11989446
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
to a friend
Good watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch and fits great. The only thing is the band strap needs to be updated to a connector like the watch ultra.
I would recommend this to a friendBrand response from Samsung
Posted .Hey there Squee, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
It looks very nice, but I have been unable to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet been able to use it because the instructions are vague and say I must buy something else before I can use this watch. Also, I have not been able to get a hard copy of the receipt to show my insurance company....so I have to come into the store .... so frustrating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Replacement, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand that upgrading your devices can often times come with a bit of a learning curve. We currently offer a wealth of resources to help our customers make the transition as seamless as possible. We have device manuals, software updates, interactive simulators, and video tutorials online that are available online for your review. Feel free to contact Support if you have any questions for us or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Galaxy watch 7
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch, compatible with my S22 ultra. only downside is the battery
I would recommend this to a friendGalaxy watch7
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks awesome, but weak battery. Boring to change every day!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey DENU, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. If you have any questions for us after reviewing this resource or if you would like any further assistance, please do not hesitate to reach out to Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra
Samsung watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this watch for a Samsung ultra watch found at anothe bestbuy..
I would recommend this to a friendBrand response from Samsung
Posted .Aloha Bestbuy2020, thank you for sharing your thoughts with us about your experience with the Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. Please do not hesitate to reach out to Support if you would like to share any feedback with us regarding your purchase. Thank you for being a valued Samsung customer. - Debra
Decent watch for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great watch. Battery life is on the lower end.
I would recommend this to a friendPower hungry ... purchase some extra chargers
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch has fine features but it eats power. I now have to place chargers everywhere so that if I am sitting, i can charge the watch. The alleged sleep monitor is highly inaccurate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there LesterK, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Typically, the Galaxy Watch7 battery can last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your Watch7, feel free to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. If you have any questions or if you would like further assistance afterward, let us know by contacting Support. Thank you for being a steadfast Samsung customer. - Debra
Bad for what Samsung advertises
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Samsung brand, but I was disappointed with this smartwatch. The battery doesn't last long, you don't have the blood pressure monitor installed, anyway, I expected something better, that's why I returned it. I don't know if I should buy number 8 anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy EdgarL, hank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on your product for manufacturing defects in materials and workmanship. Your Samsung Galaxy Watch 7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. Check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like share additional feedback with us or if you would like any further assistance after reviewing the resource shared, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra
Shuts off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turns off randomly. Also does update due to some error. It says take to samsung store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy AdeebY, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch unexpectedly shuts off, the most likely cause is a low battery. However, some other factors can create this problem, such as using the incorrect charger, having outdated software, or using corrupted third-party apps. Please take a moment to review, "Samsung smart watch randomly shuts down" and "Update software and apps on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a valued Samsung customer. - Debra
Bluetooth connectivity issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch held back by an android issue that breaks Bluetooth and requires that the search be factory reset every 1-2 weeks. Samsung acknowledged the bug but won't fix it.
No, I would not recommend this to a friendBattery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok but battery dont last enough you have to charge it alot just to use it ones or 2 time a week
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi EddieR, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance after reviewing the resource shared, feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt function well. Biggest issue was the heart monitor. Could put on dead body and it wld still say hold still as it repeatly restart the test. Had the watch less then 24hrs before i returned it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CheyenneL, thanks for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to check out, "Monitor your heart rate on your Samsung smart watch" to help resolve what you may be experiencing with your device. If you have any questions afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
Battery life really is bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the watch alot but what everyone is saying about the battery life is true. I don't use it often, i don't even respond to text messages on the watch and its not on always on display. The battery life at minimal use doesn't even make it to two whole days. Im super disappointed in that because i like to keep it on over night for the sleep information
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha FaithS, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. Let us know if you have any questions or if you would like further assistance afterward by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
MEH!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life isn't great. I wear it to bed and it runs down to about 30% from 75% and I'm not even moving for 8 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mama, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Be sure to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra
Bad pirchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return two watches because it would not pair with my phone and Samsung was no help.
No, I would not recommend this to a friendBe specific
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this watch because I was not aware there was two different versions, one is a Bluetooth version which only works off of Wi-Fi The other is a cellular version which works off of phone lines. The description should be much clearer for people that are not tech savvy especially when you're ordering online
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JenniferS, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand that our customers have a plethora of options to choose from when it comes to their devices. This is why we provide specifications and all details surrounding each device, online, so that our customers are informed to the best of their ability before making any purchases. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out. Thank you for being a faithful Samsung customer. - Debra
awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ordered this thing and it wasnt delivered, so i spoke with customer service ( who i must give credit to, they were good) but then I was told i can pick up a replacement on the friday after. when I was about to go there on the friday I got an email saying I should wait till september 6th for the replacement. had to just cancel the order and go buy my watch on amazon instead
I would recommend this to a friendBad Watch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine at first. Now, nothing but inconclusive shows up! I've reset and installed as a new watch. Still, inconclusive. It cannot come up with that reading all the time. Purchased on 7/25/2024 as my doctor recommended me to get a watch to monitor my heart rate/afib. He DID NOT suggest this watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JerryM, thank you for finding the time out to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. In order to utilize the ECG feature on your device, a Samsung Galaxy smartphone with Android 7 or later and the Samsung Health Monitor app is required. Here's how you would measure ECG: > From Samsung Health Monitor, tap ECG. > Rest your finger lightly on the Home button to begin the ECG. * After a moment, your ECG is displayed on the screen. > Tap Add to add any symptoms you are experiencing. > Tap Done when you are finished. Without having more information available regarding what you may be experiencing with your feature and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
It's up to you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I went to the Galaxy Watch 7 is because Google unwisely decided NOT to continue supporting the Fitbit to concentrate on the Pixel. I had the Fitbit Versa 3 and it was user friendly, had much better battery life than the Watch 7, and much better clock faces to choose from. And was not as costly!! I wanted a watch that showed the time and alerted me of incoming phone calls and text messages. I do NOT need all that other stuff on my watch - it's already on my phone. And the Watch 7 doesn't alert you of e-mails. You only know if you've received and email if you happen to look at the watch for the time and and see the little orange dot that indicates an email came in. Why do they always seem to want to fix what's NOT broke - and make it more expensive?
No, I would not recommend this to a friendNot a Good Health Tracker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it would never read heartrate , finally got the ultra and its better
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Andy, thank you for taking the time to share your sentiments with us about your experience with using the Samsung Galaxy Watch7. We appreciate your thoughts as we strive to make improvements with the functionality and design of our product line. Samsung Health measures your heart rate using lights and sensors located on the back of your watch. But you’ll need to make sure you're doing things properly to get the best measurement results. Check out the following information:
* For a mid-workout measurement, take a brief break before taking your heart rate.
Take measurements when seated and when you are relaxed for the most accurate reading.
* Do not move your body while taking heart rate measurements. Doing so may cause your heart rate to be recorded inaccurately.
* If the measurement is very different from the expected heart rate, rest for 30 minutes and then measure it again.
* If your heart rate is extremely high or low, measurements may be inaccurate. Wear the watch snugly above the wrist. Do not fasten the watch band too tightly. Avoid attaching third-party bands to your watch, and only use the band included with your watch or a Samsung-approved band specifically designed for it.
* Measurements may need to be repeated at least five times for the most accurate results.
* Remove the protective plastic from the heart rate measurement sensor before taking measurements.
* If the heart rate sensor is not working properly, wipe the sensor, and adjust the position of the watch to sit above your wrist.
Feel free to review, "Monitor your heart rate on your Samsung smart watch" to learn what factors may impact the accuracy of the heart rate monitoring feature. Let us know if you would like any further assistance afterward by contacting Support. Thanks for being a loyal Samsung customer. - Debra