Customer Ratings & Reviews
- Model:
- SM-L310NZSAXAA
- SKU:
- 12053641
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Durability
Rating 4.8 out of 5 stars
- Comfort
Rating 4.8 out of 5 stars
to a friend
Worst Galaxy Watch Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst Galaxy watch I've owned (I've had 5 of the 7). The battery life is horrible, sleep tracking is the worst I've seen on a smart watch and notifications are hit and miss whether or not they go through the watch. Using with a Galaxy S25 and it still sucks. Would not recommend this watch to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tatufrank, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable to us. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. If your Galaxy Watch7 isn't tracking your sleep properly, it could be due to a loose fit, incorrect settings in the Samsung Health app, needing a restart, or issues with movement during sleep. Please ensure that your watch is worn snugly on your wrist, check your sleep tracking settings are enabled, and restart both your watch and phone. Feel free to check out, "Samsung Health has incorrect or missing sleep data" to help resolve what you have described to be experiencing with your device. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra
Issues with charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this watch less than a month and am already having problems with charging it. It will no longer charge beyond 4 percent. Will have to return or exchange it. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samsungnomore, thank you for finding the time out of your day to share your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" and "Samsung smart watch will not charge or power on' to learn what factors may be impacting the life of your device. If you would like to share any other feedback with us or if you would like any further assistance afterward, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra
Be specific
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this watch because I was not aware there was two different versions, one is a Bluetooth version which only works off of Wi-Fi The other is a cellular version which works off of phone lines. The description should be much clearer for people that are not tech savvy especially when you're ordering online
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JenniferS, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand that our customers have a plethora of options to choose from when it comes to their devices. This is why we provide specifications and all details surrounding each device, online, so that our customers are informed to the best of their ability before making any purchases. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please feel free to reach out. Thank you for being a faithful Samsung customer. - Debra
Don’t like the 7
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked it I guess. It just stopped working after a month. Wouldn’t charge or anything. Maybe defective
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JeremaineD, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to contact Support at your leisure. Thanks for being a valued Samsung customer. - Debra
Samsung customer service is trash.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is already broken and a piece of garbage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy EddieBJJUSA, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7 with us. We appreciate your feedback as we continue to strive towards improving the functionality and durability of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having any details available regarding what you may be experiencing with your Galaxy Watch7 and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch Sucks doesnt stay connected to bluetooth and last only a day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there MattS, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" and "Reduced battery life on your Samsung smart watch" to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward or if you have any questions for us, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra
:(
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never even received this, when reaching out they did not provide a refund or a solution.
I would recommend this to a friendTerrible battery life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on this watch is terrible. I will have to return product unfortunately.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for contacting us, Rich. We always love hearing from our customers as we continue to make improvements. We noticed you are reaching out to let us know about your experience with our Watch7. The Watch7 has a rated capacity is 425 mAh for 44mm and 300 mAh for 40mm. If you are experiencing shorter battery life, it's important that you check and make sure your watch's battery is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If you have any further concerns or questions, reach out to us at Support. -Kelvin
Smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible watch, great battery life and very good features.
I would recommend this to a friendI Love My Galaxy Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my samsung watch 7. The setup process was easy and connected to my phone with no problem. The functions are easy to navigate and use. I really enjoy using for my workouts and tracking my daily activities. I highly recommended buying this!!!
I would recommend this to a friendNo complaints
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch for the price. Love the size of the watch face, and navigation is smooth.
I would recommend this to a friendSamsung Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this watch. I like the all the features it has, especially the in-depth tracking of my sleep patterns. It even tracks how much I snore at night! It call also monitor your heart as well, but I don't have that set up as yet. The one big draw back to this watch is it's battery life. You have to charge it every couple of days, otherwise it will go dead on you. Overall, I would recommend this watch if you are in need of a new watch or an upgrade
I would recommend this to a friendAbsolutely Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BEYOND exceeded my expectations! I traded in my galaxy watch6 classic for this with much hesitation reading a lot of reviews but let me tell you, I don't know what half of you are doing that your battery dies so quick, but mine lasts a minimum of 5 days on a full charge! Longest I let it go until it completely died was a little over the 6th day. I'm still just in awe with everything it can do and I'm still figuring a few things out but I absolutely recommend this to anyone wanting to upgrade or just wanting a smart watch in general! :)
I would recommend this to a friendSamsung Watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch its display is great and the features it has are very well worth the price overall A+
I would recommend this to a friendWatch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and easy to use. The battery is satisfactory. The strap is easy to change.
I would recommend this to a friendWatch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great very happy with store and there customer service and how they handled the warrantyfor this item
I would recommend this to a friendSmart watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it just wish it came with a charger box. It was easy to setup, and change the bands
I would recommend this to a friendWatch was a blessing for my health!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As an owner of an older Samsung watch, I wasn't expecting too much of a difference. Well this watch has, in a crazy way, saved my life! It alerted me that I was showing signs of sleep apnea...something that I was unaware of having. I checked with a sleep study, and I got the same results. My doctors didn't even think to check for apnea. I love all the health features, and ability to text and make calls. This was the best purchase!
I would recommend this to a friendGreat fitness tracker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides important health information helping to reach fitness goals. Intuitive to use. Stylish. Battery life could be better but considering the wide range of functions including sleep analysis, it is acceptable and it is fast charging. When paired with Samsung health app it is exceptional for the money.
I would recommend this to a friendGalaxy watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch. It does so many things and is a lot of fun
I would recommend this to a friend