Customer Ratings & Reviews
- Model:
- SM-L325UZSAXAA
- SKU:
- 12872053
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about this product, particularly highlighting its snappy overall performance and fantastic battery life. Users also frequently praise the comfortable, lightweight design and the convenient size of the device. Furthermore, many appreciate the useful health tracking capabilities and the reliable connectivity it offers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Google-fi texting did not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is great! But the 2 free years of Google-fi didn't work for text messages. I had countless calls and emails to Google-fi. I even called my cell phone provider. I finally took the watch back in to Best Buy and stayed there an hour while the tech and the manager tired to fix it. No one was able to. Finally, the manager waived the restocking fee and allowed us to return them for the Bluetooth versions.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Mike, thank you for reaching out to us about your Samsung Galaxy Watch8. To take advantage of the Free 2 years data and texting included promotion through Google Fi, please update your watch, when the update is available, in the Galaxy Wearable app. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Hope that helps. If you would like further assistance or if you have any questions for us, please feel free to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Samsung Watch 8
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch is just fine, but I thought it would register my blood pressure. It does not.
I would recommend this to a friendLove my new watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant about my purchase but so glad I did it.
I would recommend this to a friendNice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good watch really recommend it easy to use!
I would recommend this to a friendElegant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to read change bands and you can use it casual or elegant
I would recommend this to a friendNot a Fan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First ever smart watch purchase and I'm not a happy camper. It's been 2 months since purchasing and I'm seeing new things about the device daily but the major down side is the battery consumption; IT"S AWFUL. It doesn't last a full day without charging.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day IdrisaS, thank you for finding the free time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Feel free to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being an unwavering Samsung customer. - Debra
Watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch love it I bought it for my wife prize was good
I would recommend this to a friendNot a fan of it!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is more annoying than it is helpful. I have not been able to wear it 2 consecutive days due to the battery is dead more than it is working. Too much $$$ to not be able to use it. I can't give any info on the features, can't use them. My suggestion is don't buy the Galaxy 8.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JenniferS, thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra
Samsung smart watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Feels toʻ big but big is necessary in order to read stuff.
I would recommend this to a friendNot happy or unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning how to use this. Not a lot of instruction for the use to guide me.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations MaryA, thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We understand that transitioning to new devices can have a bit of a learning curve. Have no fear! We offer informative videos online that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators. Please feel free to review those available resources to help acclimate to your new device and its features. Let us know afterward if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra
Unhappy didnt do what i was told
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it so when i fell my contact would be notified. I fell 2 days ago and had to go to the emergency room. My contact has not been notified as of yet. I want to return it. Do i go thru online or the store?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Kathy, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Please ensure that your Hard Fall Detection feature has been enabled in the Galaxy Wearable app under Safety & Emergency. You'll want to set to "Always" and be sure that your emergency contacts have been added correctly, as it's off by default and requires manual activation and setup. If you have any questions for us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for choosing Samsung! - Debra
- Pros mentioned:Battery life
Not a significant update - annoying form factor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My kids have both had the Galaxy Watch 7 for a while and I had to replace one due to it being unable to charge any longer. The Watch 7 was out of stock so I bought the Galaxy Watch 8 to replace it. While it's cool to get an updated watch there's a few things about it that just arent great. The most important thing really is that since this has a larger battery the lifespan is definitely a little longer, enough so that it is noticed if not dramatic. The watch 7 and 8 are based on the same hardware except for the battery and screen brightness so there's not a significant gain here. Where the annoyance starts though is that the Watch 8 is a different shape than the 7. Cases and screen protectors for the 7 do not fit on the Watch 8. In addition they've changed out the watch bands attach to the watch, and it is different enough that the watch bands that basically fit every watch ever made do not fit this watch. While it does offer a cleaner looking edge, it's annoying that you have to buy watch bands made for it, which truly limits your options. If you have a watch 7 it's not worth the upgrade, but if it's your first foray into smart watches it might be worth it for you.
No, I would not recommend this to a friend Great watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this watch. It is such an upgrade from my Galaxy 5. So many features to help with my health and fitness goals. Only downside is the battery life.
I would recommend this to a friendGood watch!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch, and the service 9f the lady was very helpful amd excellent
I would recommend this to a friend