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Customer Ratings & Reviews

$389.99

Customer reviews

Rating 4.7 out of 5 stars with 438 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-438 of 438 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch and the information that it provides. Only issue is battery life!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Watch 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band on the watch is too small so I had to immediately purchase an additional band to even wear the watch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unsatisfied client

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is less than par.......... ..........

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy CindyT, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line as well as our customer satisfaction. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Let us know afterward if you have any questions for us or if you would like any further assistance by reaching out to Support. We're always here to assist you in any way that we can! Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Not compatible with razr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this item as it was not compatible with my Motorola razor. Some of the health tech only works if you pair it to a Samsung phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there RichardS, thanks for reaching out to share your experience with using the Samsung Galaxy Watch8. We value your feedback as we improve the functionality of our product line. The Galaxy Watch8 is compatible with non-Samsung Android phones. Please feel free to review, "Samsung Galaxy smart watch and phone compatibility" to learn more, if you would like. Some advanced health features, such as ECG monitoring, require the Samsung Health Monitor app, which is exclusive to Samsung Galaxy smartphones. Feel free to contact Support if you have any other questions for us. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Ugly design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the redesign on this to look more like an apple watch is horrible. Be your own thing Samsung! I bought an open box-excellent and it came with a cracked screen and scratches worse than my current smartwatch. Whoever returned this, seriously? That's rude. Whoever allowed it to be returned, seriously? Was it your last day?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy didnt do what i was told

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it so when i fell my contact would be notified. I fell 2 days ago and had to go to the emergency room. My contact has not been notified as of yet. I want to return it. Do i go thru online or the store?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Kathy, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to make improvements on the performance and functionality of our product line. Please ensure that your Hard Fall Detection feature has been enabled in the Galaxy Wearable app under Safety & Emergency. You'll want to set to "Always" and be sure that your emergency contacts have been added correctly, as it's off by default and requires manual activation and setup. If you have any questions for us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thanks for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    Great Watch - Must have Android accessory!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well made watch with tons of bells and whistles. Quite frankly, this thing blows Apple Watch outta the water! Pros: Battery life is fantastic Super easy set up Completely customizable Ease of use is a plus- gestures are very intuitive Stylish "squircle" design is closer to a traditional time piece Great speakers/sound quality, even with calls. Again, this watch outperforms the Apple Watch in this category Bright, vivid screen Cons: Takes a bit to charge- average time is about 1-2 hours depending on usage Screen is very reflective- although this is true, I haven't really found it to be a problem for me Watch band is high quality but doesn't let your wrist breath at all so my wrist gets pretty sweaty Having a separate service with all of its own settings (and it's a lot of settings) can be a con but personally, I love the customization/options available Step/exercise tracking does not seem to be super accurate so take that with a grain of salt. It's more of a general guideline to know approximately what your activity levels are

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    faulty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the watch because your employe at the lady lack store said it was compatible to Dexcom g7 blood sugar monitor. It is not so i spent my hard earned money on a watch that doesnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life less than 8 hr in sleep mode. Noe cellular reception. No different than a 25 dollar knockoff

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings RAVEN7, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch8. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great only if the item is working fine but it was not!!! The store agent is not that friendly too when I return the item and worst of all I did not get my reward points back too! Will recommend the brandnew item because it looks awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally disappointed in the Watch 8. I had to remove all security functions just to be able to get the watch to work. I cannot have the security pin on it or anything else because when I did, it stayed locked, and I could not access the watch at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Duckyd6, thanks for taking the opportunity to review your Samsung Galaxy Watch8. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance with troubleshooting. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not for iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never work with iPhone. Initial setup will never happen.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations FAHEEM, thanks for taking the opportunity to review your Samsung Galaxy Watch8. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. The Galaxy Watch8 is not compatible with iPhones as this device relies on the Google Play Store which is not supported on iOS. Check out, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more. If you would like to share additional feedback with us or if you would like any further assistance, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Not a significant update - annoying form factor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have both had the Galaxy Watch 7 for a while and I had to replace one due to it being unable to charge any longer. The Watch 7 was out of stock so I bought the Galaxy Watch 8 to replace it. While it's cool to get an updated watch there's a few things about it that just arent great. The most important thing really is that since this has a larger battery the lifespan is definitely a little longer, enough so that it is noticed if not dramatic. The watch 7 and 8 are based on the same hardware except for the battery and screen brightness so there's not a significant gain here. Where the annoyance starts though is that the Watch 8 is a different shape than the 7. Cases and screen protectors for the 7 do not fit on the Watch 8. In addition they've changed out the watch bands attach to the watch, and it is different enough that the watch bands that basically fit every watch ever made do not fit this watch. While it does offer a cleaner looking edge, it's annoying that you have to buy watch bands made for it, which truly limits your options. If you have a watch 7 it's not worth the upgrade, but if it's your first foray into smart watches it might be worth it for you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung's best watch yet

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. They just need to give it a better battery that lasts 7-10 days like some other smart watches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect smart watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as a Christmas gift and he loves it. He likes thst it tracks his steps better than just using his phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. It is such an upgrade from my Galaxy 5. So many features to help with my health and fitness goals. Only downside is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and i am extremely satified with the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Very slim compared to my old watch. Band fit well and navigation is easy to use.

    I would recommend this to a friend