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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 664 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 664 reviews
  • Rated 3 out of 5 stars

    Ok watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is OK. It dies QUICK even when you do not have anything running in the background. I was nit imoressed

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Angie, thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 battery life varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Google-fi texting did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is great! But the 2 free years of Google-fi didn't work for text messages. I had countless calls and emails to Google-fi. I even called my cell phone provider. I finally took the watch back in to Best Buy and stayed there an hour while the tech and the manager tired to fix it. No one was able to. Finally, the manager waived the restocking fee and allowed us to return them for the Bluetooth versions.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Mike, thank you for reaching out to us about your Samsung Galaxy Watch8. To take advantage of the Free 2 years data and texting included promotion through Google Fi, please update your watch, when the update is available, in the Galaxy Wearable app. Then once your device has been updated, please open the Galaxy Wearable app, navigate to your watch settings, then to mobile plans, and finally Setup mobile plans. *Google Fi phone plan not required. No changes to your current phone number or plan required. 4G data speed is included with the offer up to 500 MB per month, after which usage, data will slow to 256 kbps. Data will be capped at 1 GB per month. Voice calling over LTE is not supported. Hope that helps. If you would like further assistance or if you have any questions for us, please feel free to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new watch. Love the new screen shape and color! Excellent upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Watch 8 classic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. Quick response time. Easy to read. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter than Me Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this watch and I am still learning all it can do!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch love it I bought it for my wife prize was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit and size of face is perfect. Easy to use app as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch. Synch very easily. Easy to setup and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but complicated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but a little complicated to use- needed a lot of help from youtube to figure out how to do some basic things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about the⌚️great job from Samsung

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy or unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use this. Not a lot of instruction for the use to guide me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations MaryA, thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We understand that transitioning to new devices can have a bit of a learning curve. Have no fear! We offer informative videos online that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators. Please feel free to review those available resources to help acclimate to your new device and its features. Let us know afterward if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Not a Fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever smart watch purchase and I'm not a happy camper. It's been 2 months since purchasing and I'm seeing new things about the device daily but the major down side is the battery consumption; IT"S AWFUL. It doesn't last a full day without charging.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day IdrisaS, thank you for finding the free time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The battery life on the Galaxy Watch8 can vary depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Feel free to review, "Reduced battery life on your Samsung smart watch" to see what factors may be impacting your device. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not a fan of it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is more annoying than it is helpful. I have not been able to wear it 2 consecutive days due to the battery is dead more than it is working. Too much $$$ to not be able to use it. I can't give any info on the features, can't use them. My suggestion is don't buy the Galaxy 8.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy JenniferS, thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources shared below by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Samsum watch8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is that my wife is very happy with the product but the battery life has to improve.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung smart watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Feels toʻ big but big is necessary in order to read stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my watch so far. No complaints like the color

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. It is beneficial of helping me experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch and the information that it provides. Only issue is battery life!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Requires Samsung phone for important functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Watch8 requires a Samsung mobile phone to use the most important health monitoring functions. Generic Android phones will not work. Samsung Galaxy Tablets will not work. (It took an hour of conversation with their online support agent to get it to finally admit this. At one point it actually told me that I could set up the watch without a Samsung phone as long as I used a Galaxy phone instead.) So if you want to use these functions, you must own additional Samsung products. Moreover, the phone must have and active mobile/internet connection, according to the documentation. Finally, in their privcy statement Samsung claims the right to maintain substantial and personally identifiable data on their remote servers in indeterminate countries where US laws have no effect. It is not clear whether this includes personal health data. I did not see where such data was specifically excluded from that being captured nor did I see any promise that such data would not be captured in the future. The invasive privacy data collection/terms coupled with the proprietary and captive design of the device (vis-a-vis Apple) was unacceptible to me. I returned the watch. (Kudos to Best Buy for accepting the return without issue.)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy Watch 8

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band on the watch is too small so I had to immediately purchase an additional band to even wear the watch

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there HotWatch, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch8 bands are offered in Small/Medium which fits wrist sizes between 130mm to 190mm while the Medium/Large bands fit wrist sizes of 145mm to 205mm. If you would like to share any other feedback with us or if you have any questions for us, please do not hesitate to contact Support. We're always happy to listen and work toward a better experience for our customers. Thank you for being a valued Samsung customer. - Debra Samsung