Customer Ratings & Reviews

Nice watch. Works as it should. Though it came with free LTE for 2 years, it still needs to be connected to your phone via bluetooth to call and talk through the watch. So no leaving phone at home and just using the watch.

This product is stylish and convenient, I love the features and the 1 year free mobile plan that came with my purchase saving me hundreds in monthly cellular payments!!

I love this Item, it was a perfect gift to my boyfriend is fit no too big like another kind of watch

Great watch! Allow me to track my steps and vitals. It's my daily companion towards good health. Will buy the next version when available. Great customer service and care!

This purchase was very important to me. I had fallen recently in my home and could not walk to a phone to get help. The watch has the capability to call in emergency situation. It also counts the steps as I walk throughout the day.

Don’t know why I waited so long to get one of these should’ve did a years ago

Was a great replacement for my Galaxy Ultra. I really liked the thinner profile.

Loved the classic watch design with the rotating bezel. And the available watch faces are way better than what's available compared to an Apple Watch. Only issue I had was it took too many presses/swipes to get to doing smart watch "stuff" (texting, apps, etc.). Battery life is just ok.

Watch is light weight in comparison to the ultra but the battery life and screen size were too much a trade off for me.

So far I like it. It hasn't been long since I got it.

Smoothest interface interaction and touch screen so far. New health features are nice and workout monitoring are getting more advanced with this model.

I would give the watch itself a 4 or maybe a 4.5 BUT the whole 2 years free google fi wireless service is a SCAM intended to get you to buy the watch from BB. As others have reported, it does not work and after hours and hour and hours on the phone and going into the BB store, while we finally got the 2 years free offer to pop up on the watch….. finally…. It didn’t work. No one at either BB or google knows anything about this advertised 2 years free. Literally nothing. Talk about an exercise in frustration. Do better Best Buy - false advertising and then total failure on tech support (for a longtime total tech member) is not the Best Buy I used to know and frequent.

I have no complaints about this watch. It's keyboard is large enough for me to text from

Upgraded from GW6 Classic. Screen is slightly smaller. Watch bands are are with lugs now. It means you can't reuse the universal watch bands from older models. Brought back the rotating bezel which is always good.

I pre-ordered this watch as soon as it came out, I love the rotating bezel on my watch 6 classic. Right now it is a month later and I just got to watch today 2 weeks after everyone else got it, what's the point of a pre-order if you get it after everyone else. It's like reserving a car or a hotel room arriving at the location and realizing there is no car or hotel room for you. So Samsung or Best Buy knows how to take reservations, they just don't know how to hold the reservation and you see the whole point of a pre-order is the hold part. Anybody can take reservations but you really need to know how to hold the reservation and get the item to the customer that paid for it. But enough about that let's talk about the watch after I finally received it. I am surprised that Samsung decided to go smaller for more money. My Galaxy watch 6 classic was larger and cheaper than this one. But at least I get 2 years of cellular data which I thought included everything my phone provider did for free. So I thought you know having a smaller watch with more free features for more money seems like a good thing let me try it out and keep an open mind. But every time I tried to activate my watch so I can use the free texting and data I am met with an error saying that I cannot use the free feature that was advertised, and if I want to use it I have to connect it to my cellular network either through AT&T, Verizon or T-Mobile and pay them $10 or $15 which defeats the purpose of the free 2-year that was advertised. Now on the positive I do like how the watch sits on my wrist it feels lighter and more snug to my wrist which should give you more accurate readings. So in conclusion I would say get this watch if you haven't upgraded in years and want the latest features without going Ultra but don't get it if you think you will get 2 years free of call and texting like you do with your carrier because that is not the case here.

The associates was very helpful, friendly, respectful and informative.

IT WAS NICE BUT NOT BIG ENUFF I NEEDED SOMETHIG THAT FIT ME BETTER

I wanted to love this watch so dearly. Everything on paper looks INCREDIBLE but the normal functionality of the watch, it doesn't seem well thought through. As when you swipe on a small screen, the recessed glass makes your finger.Hit the edges along with the weird customization of the buttons/or lack of customization. It looks beautiful, but was not functional. Whatsoever, or really easy to use. I also had to try and pair it and updated over and over and over. So :/ get an Apple Watch or Fitbit

My husband loves that he can answer calls from watch

Best watch for teacking everyday activity and sleep.