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Customer reviews

Rating 4.3 out of 5 stars with 2485 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the Gear Fit2 Fitness Watch's fitness tracking, ease of use, display, and notifications as positive aspects. However, they express concerns about its battery life, band durability, step counting accuracy, and charging issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,485 reviews
  • Rated 3 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't track steps very accurately, putting cheese on pizza will increase your step count.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad wrist band.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrist band wouldn't stay attached & the gear kept falling off my wrist. Ended up returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gear Fit2 ok, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I have with this Gear Fit2 it doesn't keep up with the stairs that you climb.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Better than previous models but still needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third smart watch I’ve purchased my wife. We both take care of our stuff and unfortunately these are not built to last long. She has had issues with the screen freezing and the displays going out. If this doesn’t hold up any better we will look for something besides Samsung next time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gear fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Loved my Microsoft bracelet but they don't sell anymore so trying this one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didnt work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After hearing everybody rant and rave about the watch I decided to make an investment and pay a few extra bucks to get a compatible phone and watch combo. I found the watch to be not the most user-friendly and definitely not worth the purchase price. I end up making a return in less than 30 days.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    SO-SO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not find the Gear Fit particularly useful. Most of the time, it remains in its box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Exercise progress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can keep track of my daily exercise. It helps me increase my daily progress

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It does have a slim design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I had to return it because the rubber band irritated my wrist and I broke out in blisters. I then spent more money on a Samsung gear 2 Classic with a leather band, but I would love to have a black and silver stainless steel mesh band. I think it would be more comfortable on a woman's wrist. The leather is too stiff.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not people friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the 1st one better. I have a Samsung phone alookup and my steps never match.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't expect to get any quick help if you have a p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 10/22 but on 12/6 it got stuck in a reboot loop. Best Buy was only willing to replace with the same item within 30 days. Samsung online customer support was HORRIBLE. They had no idea what to do other than to mail it back to them (2 week turn around!). Probably won't buy another Samsung product at Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't track Swimming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return since it does not track swimming. But was very nice otherwise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IS A GOOD ONE BUT I FORGOT THE PASSWORD, I CALLED AND THEY DID NOT HELP ME

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was there, still had to clean some sticky stuff off the power cable.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very innacurate!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my day starts, I walk to my kitchen. Nearly immediately, my device says I climbed many flights of stairs when I actually climbed none. This makes me think the steps are not accurate either. I am so disappointed in this product. Wish I had returned it early on. Spent a lot of $$$ and it was wasted.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Accuracy of stairs climbing calculator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says I have climbed stairs, and sometimes several flights, when I haven't.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gimmick for me.I tried to use it but really didn't see the point

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good just downloaded and getting it set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still le0arning but if it does wh0at it says should be an excellent app

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not good I was having trouble with the Bluetooth c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch can couldn't connect with my phone even the app does not work

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 1 out of 5 stars

    Complete waste of time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent several hours trying to download the app with no success. The first time I wore it to gather more info...heart rate, steps .... it fell off of my wrist without me knowing. Could not find it. $188.99 poof! Gone, didn't even get to use it.

    No, I would not recommend this to a friend