Customer Ratings & Reviews
- Model:
- SM-R3600ZBNXAR
- |
- SKU:
- 5270600
Customer reviews
Rating 4.3 out of 5 stars with 2485 reviews
(2,485 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers consistently note the Gear Fit2 Fitness Watch's fitness tracking, ease of use, display, and notifications as positive aspects. However, they express concerns about its battery life, band durability, step counting accuracy, and charging issues.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
I could not pair with my apple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not pair with my apple phone and my tablet
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Pink - (2016)
No, I would not recommend this to a friendRated 2 out of 5 stars
Not as good as I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get this item, however, I was truly disappointed. At first it worked great, then it wouldn't stay in sync with my phone. I had to reset it. I followed the directions and even looked for tutorials online and still didn't work.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friendRated 2 out of 5 stars
HR and GPS inaccurate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this to use for tracking cycling. The GPS is very inaccurate. Did several rides of 30 miles or more and it captured less than half the distance. HR is also very inaccurate during the rides compared to the Garmin HR strap.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friendRated 1 out of 5 stars
Strap wont stay..lost it in 1 week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product has good functionalities but the joining between strap and the watch comes off automatically everytime even when doing normal things... As a watch made for work outs it Is bizarre how it comes off even with a tiny shake of your hands..how is it supposed to stay for intense activities like running or workouts...I lost the device when i was walking home from work. Really poor design and fragile for a watch almost 200$ made specially for workouts. Good functions built into cheap hardware
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Poor battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this due to the gps feature. However, with notifications turned off and only tracking stairs, steps and calories it cannot make it 24hrs on the battery
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Dead in less than 11 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this watch in Sept of 2017 and it only lasted 10 months before it stopped charging completely. Reaching out to Samsung for warranty info.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I understand your frustration with this watch. We would be happy to assist you with this issue. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Rated 2 out of 5 stars
battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchase 4 of these. Every one has had battery issues. Either not turning on after a while or not holding a charge. Thoroughly disappointed with this product. Samsung is usually better quality.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friendRated 2 out of 5 stars
Never buying open box again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always loved Samsung but after three weeks my buttons started getting stuck. Of course it happens 2 days after return policy expires. Now it's constantly rebooting and useless.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Heart rate, Step trackingCons mentioned:Battery life
Rated 5 out of 5 stars
Awesome watch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this watch to review and test.I was really excited to test it.Setting it up was very easy I was able to download watch faces and music on my watch.I've had it for almost two weeks and I'm very happy with it.I love it I must say the watch feels great and it stays put.It doesn't unlatch,it's water resistant.I use it every where except when I clean using water and when showering. Other watches might cause sweating but not this one.I like that it monitors my heart rate and when I move my wrist up to check time it lights up.It gives me the option to answer a call if I'm away from my phone which I think it's great.When I get emails I have the option to erase,archive and other options.This watch has a lot of great features I highly recommend it.I've had a great experience with it.It keeps me motivated I need to charge it every two days and it monitors my steps and when I run as well.It's worth it and an excellent watch.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
I would recommend this to a friend Rated 2 out of 5 stars
Gear fit2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work correctly it doesn't notify me with a buzz when i receive calls or text took this to the geek squad they where awful never go there again they no nothing..
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad clasp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The functionality of this watch is fine. The clasp on the band is poor and the reason for my low review. Advertising this as a "Sports" enthusiast accessory, I was very disappointed that within a few weeks my watch was falling off constantly. It has already shattered the glass screen (luckily I can still read it) and it's a miracle that I haven't lost it (yet).
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Pink - (2016)
No, I would not recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Poor batteru
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was ok but the battery was very weak and I traded for a Fitbit much better.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a terrible battery and was not much better than cheaper options
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Pink - (2016)
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Not a great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Gear stinks! It will not keep charged for over a day. My Fitbit was 10 times better!
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
Not what I thought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fitness whacht was not what they advertised at all. Battery does not last.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friend Rated 2 out of 5 stars
NICE BUT NOT FOR ME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WOULD HAVE LIKED IT BETTER IF IT WOULD SYNC WITH MY PHONE BETTER - COULDN'T GET THE HANG OF IT. WENT BACK TO THE FITBIT.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Pink - (2016)
No, I would not recommend this to a friendRated 2 out of 5 stars
Cannot fully rate it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot fully rate this item due to me not fully knowing how to use it. However, I really like the step counter.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
I would recommend this to a friendRated 2 out of 5 stars
Think it wasn't for me. To bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was very hard to get used to and stuck out to much which case it to get caught easily on stuff.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friendRated 2 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it- it did not work as I thought it would. Will get the watch instead!!!!!!!!!!!!!!!'n
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Pink - (2016)
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first I liked the GearFit, even though it doesn't have full functionality with my iPhone. Sadly, after a week, it wouldn't display anything. It showed fully charged while connected to the charger, then immediately shut off and wouldn't work, even after repeated attempts to restart. I returned it to Best Buy and will stick with FitBit after this.
This review is from Samsung - Gear Fit2 Fitness Watch + Heart Rate (Small) - Black - (2016)
No, I would not recommend this to a friend






