Customer Ratings & Reviews
- Model:
- SM-R365NZKAXAR
- |
- SKU:
- 6070001
Customer reviews
Rating 4.3 out of 5 stars with 1527 reviews
(1,527 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Gear Fit2 Pro for its fitness tracking capabilities, waterproof design, user-friendly interface, and compatibility with Samsung phones. However, they express concerns about its short battery life, occasional inaccuracy in step counting, and water resistance issues that may void the warranty.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Good fitness tracker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if used with Samsung phone. Worked will till it broke within 2 years
No, I would not recommend this to a friendRated 2 out of 5 stars
Device was OK.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device was to big and bulky. Returned and changed out for the FitBit.
This review is from Samsung - Gear Fit2 Pro - Fitness Smartwatch (Large)
No, I would not recommend this to a friendRated 2 out of 5 stars
died 2.5 years later. Sensors stopped working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 2.5 years after taking extremely good care of. Sensors failed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch for my husband as we are both runners and like to track our runs. After 6 months of having this watch we noticed this watch does not measure steps correctly and is normally a quarter of a mile or a half mile off. This watch is not good for people that actually want to know who far they ran without using other app on your cell phone.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hello RunnerGirl, I understand your frustration with this fitness watch. We would be happy to look into this for you. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Rated 2 out of 5 stars
Smart watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great security watch was locked upon purchase. So secure even after reset had to be returned.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Samsung - Gear Fit2Pro Fitness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system would not stay charged more than just the day.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hello Lea1113, I understand your frustration with this watch. We would be happy to assist you with the battery life. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Rated 2 out of 5 stars
Not what I was expecting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift and literally in less than a month wasn’t working properly
No, I would not recommend this to a friendRated 2 out of 5 stars
Problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stylish but too many issues if paring with iPhone 8. Returned and went with apple watch.
This review is from Samsung - Gear Fit2 Pro - Fitness Smartwatch (Large)
No, I would not recommend this to a friendRated 2 out of 5 stars
Nonworking
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had this watch long before it stopped working.
No, I would not recommend this to a friendRated 2 out of 5 stars
Came free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with my samsung 10e. havent really used it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't last a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So frustrated. The device itself works fine and i loved the watch up until today. The wrist band connections broke and now the whole thing is useless. I don't swim or shower with it and i'm not very hard on it but the tabs that hold the strap on broke and now i'm out $150.
No, I would not recommend this to a friendRated 2 out of 5 stars
Far better option available in market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't provide may functions, batter watches are avaailable
No, I would not recommend this to a friendRated 1 out of 5 stars
great fitness tracker, when it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It malfunctioned with in 30 days and I had to send it back for repair. The heart rate monitor was inaccurate when I checked it both manually, and against another fitness tracker. Also the calorie counter was also inaccurate compared to other calorie counters.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work with Samsung Galaxy J7 (No warnings)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inspite the fact that in Samsung Compatibility page it says the Gear Fit2 is compatible with J7, how was my surprise after several attempts it just not work. The Gear App says it is not compatible. Frustration at a maximum level.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some days from the street to my front door is 4 flights of stairs, some days it is just 1. The sleep track functions with this unit are more guess-work than science. Spotify controls are "spotty", caller Id works though.
This review is from Samsung - Gear Fit2 Pro - Fitness Smartwatch (Large)
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hello, we are terribly sorry to hear that you are having troubles with your Gear. If you are still having problems, please feel free to fill to reach out to our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Sarah
Rated 1 out of 5 stars
A Watch Of Lies
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not actually waterproof. Thing dies if you get it wet. Which defeats the purpose of what it advertises and I got it for.
No, I would not recommend this to a friendRated 1 out of 5 stars
Thought I was getting a new item it was used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered item on a price match. To match the price they sent me a used item. It froze on my first jog. Heart rate monitor stuck at 201 bpm.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad build quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to be waterproof. Yea...its not. Can't take a shower with it. Don't bump anything with it. Just don't buy it
No, I would not recommend this to a friend- Pros mentioned:Notifications
Rated 4 out of 5 stars
great simple smartwatch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't use the activity tracking much, I mostly wanted notifications of my schedule and other simple notifications so I wouldn't have to check my phone so much. I've had several other smart watches in the past, all were expensive and had a lot of features that were completely uncessary to me, I was pleased to find one that was less expensive and did what I needed it to. I really liked the wirstband of the previous fit 2 model, it was easy to adjust throughout the day, I don't really care for the clasp but it seems everyone other than myself had problems with the old latch so it makes sense they would change it. The problem I did have with the old model was the wristband broke off from the unit, the wristbands are replaceable however I was unable to locate an OEM version. For what I use it for, which is to receive notifications and view my schedule, it works perfectly. I do also really like the heart rate monitor and sleep tracking and they seem to work well. The battery life is great, I seem to use about 1-2% per hour and just place it on the charger when I take a shower and it always stays pretty much at full charge. This is a great product for the price given that it fulfills your needs for a device. It looks great and discreet as well.
I would recommend this to a friend Rated 1 out of 5 stars
Non
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap mayerial. Got rubber burn on my wrist and the wrist band torned appart.
No, I would not recommend this to a friend








