Customer Ratings & Reviews
- Model:
- SM-R365NZKNXAR
- SKU:
- 6070003
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Gear Fit2 Pro for its accurate fitness tracking, user-friendly interface, stylish design, and affordable price. However, they have concerns about its short battery life, durability issues, occasional step counting inaccuracies, warranty issues, and water resistance.
This summary was generated by AI based on customer reviews.
Love it BUT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly I need to return this watch. I bought it for heart, text and steps. I can't respond to text messages. I guess it's not compatible with a Droid.
I would recommend this to a friendHorrible customer service!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this new at best buy in jan 2018. Had nothing but problems with this, not accurate for swimming laps, froze up had to reset numerous times. Last straw was suddenly line across screen under the screen protector. Sent for warranty repair. Samsung says out of warranty and pay 87.00 for repair. Why the ....would i pay 50% of the cost of new phone to have it repaired??? How can it be out of warranty after only six months??? Told them to send it back to me unrepaired. I will nevef buy another Samsung product and tell others!!!
No, I would not recommend this to a friendWorst Purchase Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 11 months, the unit failed. Sent to Samsung for repair or replace. Sent back twice from Samsung as completely checked and repaired. Both times the same failure. Over the next four (4) months, calling Samsung Case Management at least twice each week, I was told on several occasions that a replacement watch was being sent, merely waiting on UPS to pick up. The watch never came. Finally, at the end of the four (4) month period, Samsung sent me a check for $199.00 (no tax included). I just purchased a new APPLE Series 3 watch with the $199.00. Am completely satisfied. My family will NEVER purchase a Samsung product again. None of this mess was the fault of Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SqueakyBean, I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
A Dissapointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had total of 4 Samsung gear fit and gear fit pro. the watch stops charging. Luckily, I purchased the protection plan and the watch was replaced. This watch doesn't keep accurate steps.
No, I would not recommend this to a friendHUGE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this in a small. The description stated it fits 6.1 to 8.2 inch wrists. My wrist is 7 inches, so I figured this would be great. WRONG. The band is huge. I snuggled it up as small as it would go and I still had room for my thumb under the band. It was unwearable, so I returned it. Don't order if your wrists are on the small side.
No, I would not recommend this to a friendMs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful product. Stop displaying information. Don’t recommend.
No, I would not recommend this to a friend