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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 229 reviews

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92%
would recommend
to a friend

Customers are saying

Customers often highlight the Gear S2 Smartwatch's user-friendly interface, stylish design, and ability to make phone calls. They appreciate the convenience it offers and the notifications it provides. However, the limited battery life and the lack of available apps are common complaints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 229 reviews
  • Rated 4 out of 5 stars

    It's a great "SMATCH"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart watch is incredible, it has exceeded my expectations. My only complaints with the watch so far is, there is no quick "lock" for it. Or at least I hadn't found one yet. I have mine set to "Always On" and it's not what you think it is at first. You only get some simple hands not the clock face you have. Other than that, not bulky at all, pretty much feels like an ordinary watch.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Big fan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a replacement for the Gear 2 and I'm very happy with it! The battery life is good as long as you're not on 3G/Data (3G DRINKS the battery!) I usually am off-charger by 7AM and back on-charger by 10PM typically with over 50% battery left. Settings are Brightness: 10 / BT: Connected / Wi-Fi: Auto / 3G/Data: Auto. Love the water-resistance, although getting it thoroughly wet makes the speaker kind of garbled for several hours. Small price to pay for something that can take the hit! ;-) It Charges very fast (less than 2 hours from 10% to full charge), it looks great, performs fast, and just plain does what it does extremely well. Would like it if it were a bit thinner, but that’s the “give” with having the convenience of 3G. This is such a massive improvement over previous versions that I can’t wait to see what they come up with next! Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always interested in getting a smart watch and this came free with my purchase so I thought, why not? Took me a few days to fully figure out my watch but it's awesome. I've used an apple watch, and they are the same quality, different brands for your preference. But this is a great watch even if you don't have a smart phone, I just use it for the heart monitor and the time.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this smartwatch for my wife and she loves it. It does everything she wants it to do and then some. She had a hard time with remembering to charge it, but she's gotten into a routine of every other day. Again, no complaints here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung great smart watch is the best companion for any samsung phone. It comes very handy in you own hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased the Gear S2 ATT version but had to return it because the battery would drain in just 2-3hrs. I was conflicted to try the Classic and I'm so glad I did. I have amazing battery life and I get a ton of emails during the days. Not being able to use it as a stand alone phone is a minus but I can live without that in exchange for the very long battery life. Plus not having the ATT ver I no longer have to pay the $10 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Notifications

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch! It's great to use at the gym or park for phones call. I don't have to carry my phone everywhere with me. I like that it tracks my activities throughout the day. The notifications are nice as well. The only down side is that it doesn't keep track of my sleeping patterns.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart watch since it has a microphone and speaker, however the battery is inconsistent sometimes it dies in 4 hours at other times it lasts for 2 days. Not the best looking but most productive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is a little cumbersome to learn all the functions, but I love that I can get all the info quickly. I love that I can get my phone calls and messages on the watch and not have to dig my phone out of my purse. BIG plus! The user manual (download only) is really no help - that is my one complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    i am very happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and good looking. I am very staisfied with the product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I wanted to get my original gear s replaced dude to an issue I had with the charging pins being broken. it was still under warranty so I got all my money back on a gift card. I was browsing the store and stumped upon the new version or the gear s. So far I have enjoyed it for about a month, it took some getting used to but I'm pretty tech savvy. The reason a didn't give it full stars was because whoever I shut it off or reset it, it doesn't sync with my S health app, causing me to have to do more work than I should. Other than that the battery is ok, I have to charge it every night even when I have it on a lower brightness setting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best smartwatch out right now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch has impressed me so far. I have it linked to an iPhone currently and buying a Samsung Galaxy S7 Edge here in a few days. Love the feature this watch has when it activates automatically when you are doing any physical training. Highly recommend this watch. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung..better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke with Samsung rep about this product. Loved everything about it but the price. Walked over to the Att phone section and noticed the same device for 99. Purchased instantly and I can say the device is better than I expected, everyone who sees it loves the look and style. Only downfall is the battery life isn't as good as advertised, sound quality during calls is amazing, all of my callers agree that the clarity is great. I recommend this for anyone who has a smartphone. It just makes all of your everyday tasks and conversations so much easier to manage . Thank you Samsung, best wearable device on the market to date.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch lot's of functions. A problem with Nike app it gives not an accurate reading of times. Battery runs out very quick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not cost me anything up front because I got it along with a new phone that I purchased. Makes things much easier. It would have well been worth what they were asking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition to my Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G2 is such a great extension to my phone. Really helpful while getting messages and emails while in meetings. One quick glance and you can determine if it's a priority situation. I have the cellular enabled version and love the fact I can leave my phone in the office and still be connected.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this watch were nice. I liked the round face, however it died twice after only a few hours which renders it useless. Both times while i was out and actively using the watch. I only was using it for texts and calls so it should not have died and i also tweaked the settings for optimal battery life. It also got so hot i had to take it off a few times. I returned it and got the original gear s and love it. Battery lasted a little over 2 days. It also had the sleep tracker which is not included on the s2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good watch for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch work great. Battery life sucks. You can't have everything on max setting. If you do have everything on max settings you would get about 22 hours or less. But on low setting you can get over 28 hours. For the price of the watch was expecting 3 days or 2 days at least on max settings. But the screen is very beautiful. This watch is not for everyone cause you Really don't need it. Its Just a accessory

    I would recommend this to a friend
  • Pros mentioned:
    Phone calls

    Rated 5 out of 5 stars

    Independence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it's has its phone line & u can call it direct or sync it with your phone number. It is great that it has built in NFC, Bluetooth, 4G LTE as well as Wi-Fi so there is plenty of ways to connect regardless of where u are at. The best part is the convenience of not having to go after your phone when it rings you can simply answer your phone calls and messages directly from the smartwatch and literally talk and or text on your wrist. Great for when you want to leave your phone at home to go for a jog and not having to carry a big bulky cell phone and still be able to listen to your Bluetooth headsets and stream music.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Another Good Product From Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch was free with my new S7 active. I also have a gear fit, so this is my second Samsung watch. It was easy to set up. I have it synced with my phone, so you don't need your phone to actually answer calls with the watch. Battery life is good, but not great. Has it's own charging cradle, so you can't use your phone charger with the watch. It has a ton of watch faces and apps, and so far has worked great.

    I would recommend this to a friend
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