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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,613 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. They sound great and I’d definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great sound light weight, charge last forever

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely worth the purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and durability. I have had these for 2 years and use them every day for hours. Would definitely buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    They are worth 50 dollars

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and have one of the best microphones on the market. Negative is because they fall out easy and they move around and get the mic blocked. This is with the biggest bud size. Only get if 50-80 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ones in refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and Noise cancelling are great, the only problem it is a little uncomfortable, the battery life is around 3.5 hours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Really like ear bud features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features and the sound (when they are in well) of these ear buds but the only thing is they don't stay in my ears very well. If only they had something to help them stay in better. I tried all sizes of the ear bud tips but none of them helped with staying in any better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Impressive sound and customizations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible crisp sound, especially for classical music genre. The customizations are impressive as is the design. Although I would hesitate to use them for vigorous exercise, the fit is fine for ambulatory and mild moevememts. The connectivity to my Galaxy S22 Ultra phone and car was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as refurbished. They came with new silicon ear pieces, case and charging cable. The quality and sound Samsung give is great. I recommend these to anyone looking for a great bug.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son Love them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loses his ear buds so buying the refurbished ones are best for him. He loves these. His on the Autism Spectrum and this is the first pair of ear buds he enjoys in his ears. He is a tech nerd and love the audio quality.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Refurbished airbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refurbished buds came with original package like brand new

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Buds pro review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was in good condition, works well. Had slight connection issues at first but that issue was solved.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A fantastic set of buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are simply GREAT! Refurbished? You couldn't convince me. These are like brand new and the sound is awesome! And they come with the Best Buy Touch: emloyees who are helpful, friendly, and know their stuff! You can always trust Best Buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and they are really comfortable .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life were in perfect condition

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good samsung galaxy buds pro with sound by AKG.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality for me enviroment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest i work in a factory and the sound is very good for me but calls are tricky people can hear me but they also hear the background noise and theyre tricky to keep in but once you findthe fight spot your good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing better than the apple earbuds. GREAT SOUND AND FEATURES. This are always my to go earbuds to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once you try them you'll never give them up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are plenty of earbuds available on the market, but these have really separated themselves from the rest. Active noise cancelling is comparable to my Bose QC35s, and the ability to program each earpiece's extended touch function separately is fantastic. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but a few glitches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, but mic does not work well for people on the other line - lots of complaints of outside noise.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for people with big ears.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are lucky and the included ear tips (3 sizes) happen to fit well your ears, these can offer great sound. If you have big ears, the large ear tip will be too small, and you’ll get very poor sound. Why 3 stars? Three reasons: --------------------------------------- 1. The ANC is very poor. It barely made any difference and would drain the battery much faster than without. 2. Switching ANC on and off makes an annoying notification sound that you can’t turn off. Very distracting while listening to music or watching movies. 3. Same thing with ambient sound: a stupid notification sound that is very annoying and can’t be turned off. 4. No XL ear tip. This is really cheap from Samsung. Lots of people have big ears like me. For the price, Samsung should include more options -in particular, XL tips. I don’t see why I have to pony up on top to get decent tips. 5. Finally, the sound is not much better than the Buds Plus. I spent about two hours comparing the Buds Pro to the Buds Plus and I could not justify the price difference. For that money, you better blow me away with the sound quality. But no, it didn't impress me. I tried four different ear tips from other brands. With one of them, the seal and reach was very good, and the sound was excellent. Unfortunately, those did not stay in the buds for much longer than 2 minutes before coming off so, in the end, I had to return them because of the poor fit.

    No, I would not recommend this to a friend