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Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,613 reviews
  • Rated 4 out of 5 stars

    Try to change Buds instead of "over-the-ear" type

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent change from headphones, normally I used "over-the-ear" type but it was too hard to use them at work. These are too easy to use them and with one touch you can make a lot of things. The refurbished type I though that it was a risk of less life expectancy but no they were working excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality better with Samsung phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacks a lot of bass. Can get uncomfortable in ear after 1/2 hour. The treble is very good which it gives a lot of distinguishable differences with sounds. I have an iphone and I would recommend this product to be better with Samsung phones. You can modify a lot more features with Samsung phone which is very limited with iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung does it again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Ive used samsung buds for many years, and these are good

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    I would buy Refurbished again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I might buying refurbished again. I thought they’d come looking old and crazy. I was wrong, came in the original box and seems that everything was in there. I saw YouTube reviews about these earbuds and had to try them. Meh.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good but airpods are better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do their job but not my preferred choice. My airpods work way better. Sometimes when i use these its fine and sometimes no one can hear me on phone calls. These are just used as a backup when my airpods die or forget them.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Refurbished product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good cleaning and they have been perfect ever since. I still have trouble keeping them in my ears but that's not an earbud problem i just have small ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sounding earbuds!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Galaxy Buds Pro are really good, however one of my biggest complains are the comfort and fit. All of my friends who have used them and try every size of pad agree that they can get pretty uncomfortable and fall down easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't be afraid of the Refurbies!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great earbuds. My favorite feature is the ambient noise setting. It allows me to hear everything clearly but ignore my kids and act like I can't hear them. Only complaint is I have to find the right position in my ear or they can be a little uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have these, they work great and noise canceling is wonderful

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    New

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Thank you Brand New Just missing xl ear pice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly good. Nice quality sound. Premium quality.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skepticle to buy since alot of revies said the ear pieces were used and nasty. Mine came in perfect condition. Couldnt even tell if anything was used. Glad i baught it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't sleep on Refurbished, get quality for less.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For refurbished ear buds, they are perfect and the sound quality is outstanding and I save over $100.00 bucks, just because I bought refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wonderful first buy,just a few minor inconvenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my first pair of wireless ear buds and I've got to say, they're simply amazing. I hear background on songs that I've never heard before and the quality is superb. The only thing is I work in vinyl production and the voice detection seems to pick up on more than just voice, it also picks up on air hoses and saws, just as a fair warning. Battery at max volume last about 6 hours of consistent use. DEFINITELY would recommend the refurbished ones

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have to adjust their fit in my ears, even with the smallest rubber plugs. Don't know if I just have small ear canals or what!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came looking brand new would not doubt it if they were. Great price for an awesome device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbed is Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't come in the original box, but all the pieces were present. Bought as a gift for my wife. She loves them. Also, the noise cancelling must be good because she can never hear me when she has them in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing Tips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a replacement for the my other Galaxy Buds Pro that my dog chewed up. The case and earbuds look brand new and work as they should. The only reason for not giving a 5 star review is that these did not come with any tips. Luckily, I had extra

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    The price should be lower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out constantly then roll under everything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound out of these and super easy to pair with my Samsung phone. Also works great for making phone calls no one can tell im talking to them though the ear pods.

    I would recommend this to a friend