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Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,613 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and features are great. I love the ambient sound. Find my buds feature is also great! Just wish they fit a little better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the standard galaxy buds. These pro buds have excellent sound with deep bass. Pairing to a phone was quick and simple

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally recommend!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds.. love them!! Really good quality and never had an issue with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best for listening to music and hands-free when talking on the cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Good sound quality but beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good and I would have given it 4 out of 5 stars but, These were Geek Squad certified earbuds and looked brand new but The medium size silicone tips were not on the earbuds when I open the package.. There was a smaller package underneath with small and large ear tips And none on the earbuds which should have been attached. These were a gift for my daughter on on my way into Canada. I spoke with customer service at Best Buy online And they told me to return them to a store and swap them out for another pair, Easy, but they will not swap out Geek Squad certified earbuds so they would have to be returned and another pair sent. Next issue is I would have to ship them to canada when I returned to Florida and My daughter would have to pay duty. When I stopped in at a Best Buy in Canada and the US Neither stores could help me because because of the certified referb and would not give me the medium tips or swap them out for a new pair. Very disappointedAt this purchase And online customer service, Also I check the reviews after this issue and found there were several other people that had the same issue I did and We're missing the medium tips.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the sound quality from samsung. 10 out of 10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bud pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about this headset is that it doesn't hold charge for a long time I understand you have the case that you can recharge it but it did say it's supposed to go up to 8 hours and I don't even get 4 hours from it before it goes dead.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Great price, not so great sound quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of refurbished buds from Bestbuy.com and item came in quickly. Even though the price was low I was not impressed with the sound and fit. Bass is great but the vocals sound like they are coming from a tin can. Also, they are not comfortable at all. I have tried all 3 rubber pieces and none of them fit right. I have to wear them at a weird angle to be able to use them for an extended period of time. I am glad I got them refurbished for a fraction of the cost. If I had paid full price, I would have returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit comfortable all day long. I use them for my 8-10 hr shift making calls constantly and they don't make my ear hurt. Super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great upgrade from my apple airpod. The sound cancelation is top notch i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with very good noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great value so few dollars. My geek squad refurreached samsung earbuds are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Earpods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Went with open box for price but I would pay full price. Great sound and pairs seemlessly with my many bluetooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Terribly uncomfortable to wear but great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, but the fit could use some work. Ambient sound setting is fantastic but I can't get over how uncomfortable they are.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good additional features when paired with a Samsung phone. Refurbished price cannot be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Like new. Best earbuds I've used. Excellent sound and noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound... good controls. Having a little trouble with it staying in my ear, but still working on that. Otherwise, great earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my buds pro rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my galaxy buds pro are 10 times what the buds live are to me... ambient sound enhancement features plus IP rated for decent water resistance... cant beat em

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tech savvy guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound exceeded my expectations and Samsung has a pretty decent software tool that lets you enhance your sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great refurbished price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with these refurbished Galaxy buds pro. Can't beat $60 price so ordered 2 sets for my kids. Sound is amazing.

    I would recommend this to a friend