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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 1613 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers consistently note the exceptional sound quality, comfort, and affordability of the Geek Squad Certified Refurbished Galaxy Buds Pro. Many users are impressed with the rich and balanced audio experience, while others appreciate the comfortable fit and long battery life. However, some users have expressed concerns regarding the fit and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,613 reviews
  • Rated 3 out of 5 stars

    Bad quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is broken and blown out whe. The battery starts to get midway down. Its been like that way since the day they were delivered.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pros and Cons so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros; Lite weight, easy to use and the ambient sounds are so nice and relaxing. Cons; problem connecting to my phone sometimes when I'm on the phone trying to get out of the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team galaxy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I'm just gonna say galaxy headphones are the best

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 1st gen buds and upgraded to these. Overall you can hear the better quality. Mine auto turn on the ambent sound. Not sure if it a setting or not. But you get used to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently priced. Product came with buds in box. No additional packaging. It was missing silicon tips, so needed to be purchased separately. Noise reduction is excellent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them and they come with 4 different sizes for the plastic ear plug

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that with long-lasting battery life and sound qulity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Very good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and quality are pretty good, even though the fitting is not so good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Okay but not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: I love the color, the sound and style Cons: I can't update on my IOS and it's always falling off my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and looks like a brand new for a used product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! Samsung has some room to improve in areas (mainly securing the buds in ear even during high activity), but otherwise a solid product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second pair of these after the initial ones I bought for myself worked so well. I was pleasantly surprised given the reviews.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds Pro's are the best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the ones! I had a pair that was stolen, and decided to repurchase the refurbished ones, and the sound qualities are the same. Saved by the bell bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Ambient sound doesn't work anymore

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very upset, bought these and ambient sound on the left side doesn't work anymore. Sound quality is good other than that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds. I had some problems with a different brand pairing consistently with my Samsung phone, but these work perfectly. The app works well, and is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommend.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are actually my favorite!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have good sound. They fit well in my ears and are comfortable. I like the case they came in and cavusevit to charege them up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these buds and was a bit worried of how they will stay on. Airpods are not a good fit for my ears but these were. Have been using them every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good quality material, unfortunately it would not stay in my ears when working out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    don't buy refurb. go for buds2 pro new

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get refurbished. 30 days in they stopped charging no matter what I did. Ran through every trouble shooting step. I'm just SOL. Trash. Don't trust this particular model refurbed. I'm guessing they got sent in for this exact malfunction. Side note, got a galaxy buds 2 pro new and they were pretty amazing and reliable. So like the product just not the refurb.

    No, I would not recommend this to a friend