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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.1 out of 5 stars with 1486 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, price, battery life, comfort, and fit of the Geek Squad Certified Refurbished Galaxy Buds True Wireless Earbud Headphones. Many customers find that the sound quality is great, the price is reasonable, the battery life is decent, the earbuds are comfortable to wear, and they fit well. However, some customers have concerns about the ear tips not being included, the charging case not working properly, the volume not being loud enough, the packaging being different from the original, and some units being defective.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,486 of 1,486 reviews
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broke in 2 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was okay. Battery life was good (6-8hr). However, tbh I can't say they are that much better than my 15$ wireless earbuds I got from amazon. I would not recommend buying refurbished AT ALL. For the battery life, they are pretty good, but sound quality and for the two months they lasted me I say do not waste your money. Also refurbished products don't have any sort of warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Buds clean but incomplete

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were no eartips included and now I have to use other ones I had and with them I can't close the case

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Wonder They're Cheaper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds can't even be called refurbished because there's so much wrong with them. First of all, the earbud tips provided are all too big and make it so that the case doesn't close and the earbuds don't charge. The audio quality on these compared to a pair that my friend owns (the same exact earbuds, but not bought from Best Buy) is absolute garbage. It sounds as if they were bought from the dollar store. If Best Buy doesn't let me replace these with a functional pair, hopefully they at least let me have my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong ear tips no wings

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear tips it came with were not original and it did not include any extra wing tips, very disappointed that best buy wouldn't even give you the right tips to find a correct fit. You shouldn't have to buy more tips just to make them work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not trust Geek Squad certified for this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked only for 6 months, it won't power on. My order# is BBY01-805693015520. I couldn't find any help with Geek Squad for this, think its risky to buy Geek Squad certified.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    EARWAX???!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refrained from buying the refurbished because of reviews that said there was earwax on the earbuds, common best buy !!

    No, I would not recommend this to a friend