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Customer Ratings & Reviews

Your price for this item is $109.99
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 1341 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,341 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like new good sound I'll buy it again great ANC I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent earbuds, a little small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the earbuds. The sound is clear and loud. It has excellent bass. Love the way is sounds in my ear, no matter what I am listening to. My only issue is they are a little too small for me. They feel like they are really in my ear. It is hard to push to change the volume or skip songs. It is hard to feel for where to touch and when I do, I barely touch it and it feels like I am pushing it in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sophisticated Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. They fit so comfortable, the features are great (noisr cancelling and enhanced listening). Long battery life and case battery life. Smart connection with devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled about the price point on these Buds2 Pro. They sound great and have features that my Buds Live lack. I love that the volume lowers if the microphone picks up that I'm having a conversation. I didn't consider that open box items meant there may be missing parts. A set of ear tips were missing from the box, but luckily the size that fit me best were included. No regrets with this purchase, but I'll inspect the contents of open box/refurbished items in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Certified refurbished.. more like brand new

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certified refurbished! Psh. More like brand new. Bought these for my husband for christmas (along with the galaxy 6 watch) and these have been nothing but amazing for him. He works in a loud spray booth but csnt hear anything outside of his music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounds super comfy.battery life is amazing and the waterproof is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product design and sound. Comfortable and light.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better than the prev gen...which was good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound and fit better than the last generation. The matte finish on the case feels nice. They are super responsive to touch (my son said his hoodie in the wind kept stopping the music) but I think that can be solved with settings in the wearable app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Battery life is super long. Easy connectivity to everything.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds and case were in great shape no scuffs or anything. I was unable to use them right away as the ear pieces that were sent were an non matching pair, 2 different sizes. One was super large and the other was tiny. I had to purchase a pair before I could use them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You need to upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Buds2, but these feel even better and stay in my ears better. Sound is unmatched. Only thing I don't like is I can't figure out how to turn off automatic ambient sound, but I'm sure there has to be a way to do it. Great quality. I got them refurbished so the case's battery life is not as good as Buds2, but still lasts several days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones. I wish the case wasnt confusing to figure out which logical side opened up because everyside looks the same.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lows and bass, for the price i would recommend getting them. They also last a few hours before they run out of battery . And the case lasted more than a week without having to charge it while using the buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Buds 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value...going in use for more than a year now. Would recommend it to anyone considering a refub unit.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Great refurb product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition of the refurbished earbuds were extremely good and blew my expectations away! The Samsung Galaxy Buds2 Pro have become my favorite earbuds for Galaxy devices and are a must have for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Don't 2nd guess yourself; buy them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones that I've experienced. The fit is amazing and I haven't had an issue with a bud falling out. The additional settings that are available in the Samsung Wear app increases the experience 100%. I'm super impressed with the noise cancelling and ambient sound setting. The music playback is flawless. As a passionate Samsung customer, well done!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buds.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are great. They sound great on dynamic. I am upgrading from galaxy buds everything is an improvement. With the exception of fit. May just need time to adjust. Would probably been a 5 star but the minus 1 is for bestbuy. I Ordered refurbished but recived used. Dirty and missing silicon ear pieces. Still named and paired to previous owners phone. I buy plenty of refurbished and reconditioned items this was not one of them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    It is what it says it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth transitions from device to device. able to be connected to teo sources like phone and computer and juggle between calls on phone and videos on the computer. Music quality generally good. Does not have strong bass but handles overalllnsound quality well. i like these bettwr than the previous Samsung buds. A lot more comfortable and secure fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    these buds a great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't have anything bad to say about them.... they sound good oh and they are so comfortable ive fallen asleep with them in my ears ,they charge fast,the case charges fast as well ,i mean i"m going to get another pair for the wife .... so i guess that says it all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Missing important accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is amazing and definitely beats similar pairs I owned from Sony and Apple in sound quality. The refurbished product was missing the medium size ear tips though, which are the ones that fit most people. I had to buy replacements from a competitor for $25, as best buy doesn't. If you're okay with investing a little extra this is a screaming deal.

    I would recommend this to a friend