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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1356 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,356 reviews
  • Rated 5 out of 5 stars

    Samsung buds2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product with good price.Best buy provide good things with cheap price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow! So good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So surprising just how good these are! If you have a Galaxy phone these should be in your ears. The noise canceling is better than i expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Buds2pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Good charge time and compact case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great i would recommend to everyone on the samsung ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are a nice set of buds. I purchased for calls only. Very nice sound. I got just under 4 hours of talk time on a continuous call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pro buds 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for use without a Samsung device. You lose all the good features

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Referbished by Best Buy was and is a Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ear buds. Being refurbished, i paid half the cost and they work amazing. Practically beand new, honestly I could not tell they weren't.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to something better than apple and so order this earpieces to use them for walks but I didnt expect the lack of performence and the uncomfortably of using them on a daily basis. I do not like or recomend them Good thing I got them for sale and didn't pay full price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was the best headphones i have ever brought!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality they look and work like new definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of earbuds, the nosie canceling is so good in nosiey places and the ambient is so nice that i forget i have them in my ear.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    No eartips come with it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eardbuds are great! And in great condition. But didn't come with eartips (NONE). So I contact customer support they offer to return and they will send the new set for me. But actually I have after market eartips and I plan to go with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy pro buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a samsung phone this is a must get the sounds quality is good and it has more features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Samsung buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and comfortable, battery last for a great amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in good condition. Its different than shown in the picture. It says black but the case was white outside & black inside. The buds are black.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 2 out of 5 stars

    Beware if you buy refurbished

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got to test them out. Best buy send my refurbished pai with no ear tips. They did promptly send a hole replacement. They said they couldnt just send ear tips for them. Well the replacement came, and same thing. NO EAR TIPS. that was it. It was clearly stated on the item description. So just ask before you buy, but still no guarantee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent quality and sound

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, recommended if you use touchscreen, I recommend this headset for its quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great pair they are very good especially for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Dont see the hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great. They fall out all the time i have used all 3 bud sizes and used the ear fit option and nothing. Sound is ok when they are in you ear completely. Touch sensors are horrible they wont answer phone calls. I also feel like i have to keep tapping everywhere just to find the option on changing music. For now these will be a meh for me and i cant return them since im passed return period.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son liked my ear buds and wanted a new set for xmas. So got him the same ones I have. I'm sure he'll love them.

    I would recommend this to a friend