Customer Ratings & Reviews
- Model:
- GSRF SM-R510NLVAXAR
- SKU:
- 6513723
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.
This summary was generated by AI based on customer reviews.
Bad Idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left earbud didn’t work. The shipping was terrible, it was cancelled twice. Refund options were extremely poor. I would avoid purchasing these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there WilfredoG, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We would be happy to assist you with troubleshooting the sound of your left earbud. We have available on our website, the Samsung Support Team, to work through chat with your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy pro bud 2 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality/volume fades out even after you clean the ear buds
No, I would not recommend this to a friendLeft ear piece.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went bad after 12 months. The left ear piece started to ring out of nowhere.
No, I would not recommend this to a friendUpset/Not Satisfied/Just want what i paid for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One side went out after 2 weeks. Absolutely upset, wasted money time and energy.
No, I would not recommend this to a friendHere's atip: Check for tios
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came without any foam tips. So much for a refurbished bargain.
No, I would not recommend this to a friendNo work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They come without accessories and they don't work, I agree that they are reconditioned but come on, that they don't work? It's a disappointment, don't they test them before selling them? This is ridiculous.
No, I would not recommend this to a friendDidnt work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When trying to use the refurbished ones they kept disconnecting. Luckily i got the sane ones new for Christmas and they are great but i do not recommend used ones
No, I would not recommend this to a friendBe weary of faulty design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flawed design where end pieces can potentially break off in ear and result in a ER vist.
No, I would not recommend this to a friendDefect peice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some how received damaged/defect product audio is mot clear.
No, I would not recommend this to a friendWaste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it; i bought them refurbished and idk if its the headphones itself or just the pair i received, but the voice is super muffled. Whoever i talk to using my headphones complains that they cant hear me well.
No, I would not recommend this to a friendMIC ISSUES
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.isnt worth at all , wasted 110 bucks right after 90 days these stopped picking up audio and have lot of issues with mic
No, I would not recommend this to a friendNot what i expected, not very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things fall out all the time. Any time I speak the sound cuts out even when i change the settings.
No, I would not recommend this to a friendWere broken
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though they we supposedly refurbished, they still came with one ear not working.
No, I would not recommend this to a friendPrivacy nightmare
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow you to change any settings without giving Samsung permission to access all of your personal information, including calendar, contacts, call logs, and more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Crrlawkdel, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to reach out to Samsung Support if you have any questions or if you would like to share any additional feedback with us concerning your purchase. Thank you for being a steady Samsung customer. - Debra
No reaponse from corporate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work, no return offer, or able to fix them waste of money
No, I would not recommend this to a friendNot Worth It
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with the earbud coverings and just uncomfortable to wear in general
No, I would not recommend this to a friendRefurbished
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was not perfect and the distance on your earphones to phone was only 5feet. My new ones 5 stars
No, I would not recommend this to a friendTrash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont stay in ears, noise cancelling/ambient sound is bugged. Stay away super uncomfortable.
No, I would not recommend this to a friendOnly one worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I'd save some money. They came and only one ear bud worked. I then had to send it back and wait to be refunded which they did. I then paid full price for new ones that worked.
No, I would not recommend this to a friendNever buy Geek Squad Guaranteed refurbished mercha
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed from day 1. Received these ear pods, guaranteed to be like new, and they haven't worked correctly at all. Waste of money!! To make it worse, it shows not returnable. Terrible!!
No, I would not recommend this to a friend