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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1364 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,364 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Beast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks brand new, cant tell it was used. Overall a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, brother loved them and uses them everyday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, use them everyday. Sound quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds pro 2 are a huge upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall positive. Compared to the buds pro and the buds live. They didnt include the medium size ear tips. But i planned on getting aftermarket ones anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the price and quality is as good as new.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked as good as new

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as intended and were practically new. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good wireless earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. The sound cancelation is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item. Flawless noise cancelling. Really convenient

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love I recommended is good sound perfect in the ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for refurbished works like new.........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as new, aside from the sound that squeals in my ears when i put them in.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 3 out of 5 stars

    Ohhhhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch controls do not work. Otherwise they work great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi User719692, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the sound and usage of your device. If you haven't done so already, please check the settings in the Samsung Wearables App to ensure the touch settings are enabled and allowing you to choose what aspect you would like to use the touch settings for with your device. If these have been enabled and still are not working please reach out to the Samsung Support Team for troubleshooting assistance. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Samsung buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really good but there is any issue with the left bud from time to time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yall Need to add the others size ear tips,other then that all good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Bad Packaging Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I recieved was the wrong product. When it was replaced with the right item, the replacement item didn't come with the right earpieces. The product itself was great sound quality, but ai couldn't get the full experiance with the right earpieces (which, again, I didn't have). After several trips to the local Best Buy, I eventually gave up and just returned the item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Refurbished Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i recieved a refurbished edition of the ear buds the quality was pretty good. The only bad part was that the sound doesnt come out of the right earbud and the right war bud doesnt process the fit to ear function at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe lucky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I was lucky but I got everything I would expect with brand new except the box. all 3 sizes of earbuds were there and everything looked new and clean. Very happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds2 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and works great with my Samsung products. Switching between phone and tablet is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product it works extremely well and it is durable i dropped them a few times and they still work how they worked straight out the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and work perfectly. Thank you Y try to find long time ago

    I would recommend this to a friend