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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1364 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,364 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work as advertised and the noise canceling is good for indoors. You can still hear a little bit of chatter but you really have to be focusing on it if you want to hear anything when these headphones are in. I marked off a star though as when using to exercise outdoors, they become a different story. Very few reviews talk about how they work while cycling outdoors, so here is mine. The wind goes through them and is makes podcasts and music very hard to hear while cruising on a bike. These were worst than Beats by Dre, which I wasn't a fan of. My Klipsch T5 II, which are not noise canceling, do a better job of keeping the wind out while riding, so I returned them. If not using them for that, I'm sure they are fine but they did not meet my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Best buds I have had.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a UPS driver in Austin. Having these has been a game changer for everything. I cant speak for semi truck usage, but the its perfect for the package car. Fit your buds properly with the right tips and wings for comfortable fitting and secured fitting. I can run each bud individually and get from 9am till 345pm on 1 bud alone. I charge the case maybe 3 times a week.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Samsung Buds2 Pro Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very satisfied with these, would highly recommend. They fit well and are good with connectivity with my Samsung S23 Ultra. I do wish the charge lasted a little longer but it hasn't been a issue as of today. I like that when wearing they are not noticeable. All and all I give an enthusiastic 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Galaxy bud 2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with hopes that they lived up tge my expectations and i will say that they meet everything i was looking for in ear buds. Way better than anything on the market when it comes to ear buds! Airpods cant compete with these. The quality and battery life blows apple out the water! Didnt not have to charge for 3 days after using and i use them alot.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Good Headphones & Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these refurbished set after dog ate last set. They came and looked new. Work super well. Cannot beat it for the price. They also sound good, best of all.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Missing Earbud Tips

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying these refurbished (which i don't blame you for, they're priced really well for what they are), be aware that there is a high likelihood if not a certainty that earbud tips won't be included, which sucks on best buy's part because they are for sure listed as including a set. Have some shipped to you from amazon when you order here so you don't have to wait an extra two days to actually use them once they arrive. Still a good deal, good product, Best Buy just doing what they always do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're really good headphones. They slide out of my ears sometimes but I'm sure its cause i have very small ears. So thats not too bad. I really like the fact that i can block noises out. And just hear the music or heart show/movie im watching. And the color is a big plus too. Also dont need to charge them all the time either. Ive gome a week without having to charge the case.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Samsung galaxy earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds great sound great battery life easy to use .highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best earbuds Ive owened with only one downside.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this ear buds refurbished but they are already easily the best ear bud I've owned. There are many feauture I enjoy and wanted many of the features these ear bud had. There were some features that surprises me like the ability for the music to be turned down when I was talking and picked back up when it stopped after my choice of time. My only problem has been I cant wesr them climbing or if I quickly turn my head it could be launched.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great refurbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These appear to be in new condition and work great. They came with aftermarket ear inserts which don't stay in like the factory ones do. The sound quality is great better than the buds plus. They are less secure than the buds Plus but I'm happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds Pro 2 certified refurbished.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung earbuds as certified refurbished and it was excellent. My daughter said it was perfect for her ears. Did not have issues just like new. She loves it so much.. i was in doubt before because it was a refurbished but men i was wrong. It sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Luv my buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, reasonable price! A eeally good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exactly What I Wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has worked and looked great. Battery life and sound quality are both very good. I can always trust GeekSquad refurbished products to be what I'm looking for at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounds super comfy.battery life is amazing and the waterproof is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Battery life is super long. Easy connectivity to everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good music vibes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished or not, these are great. I was happy to get the color to match my phone hehe. Still use these everyday. Amazing. I respect BB for sending me a replacement after FedEx "lost" my package lol.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Solid Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, these sound great and are a snug fit for my small ears. Would recommend, especially if there's a deal and an Android user.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung Ear Buds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I've ever used and I've tried many brands. They fit snugly in my ears and the sound is so clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great value and sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and very comfortable. Noise cancelling was fairly good, but not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    You need to upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the Buds2, but these feel even better and stay in my ears better. Sound is unmatched. Only thing I don't like is I can't figure out how to turn off automatic ambient sound, but I'm sure there has to be a way to do it. Great quality. I got them refurbished so the case's battery life is not as good as Buds2, but still lasts several days.

    I would recommend this to a friend