
Rating 4.2 out of 5 stars with 1371 reviews
4.2- Sound Quality (681)
- Fit (118)
- Battery Life (108)
- Comfort (73)
- Condition (59)
- Ear Tips (44)
- Volume (8)
- Case (7)
- Charging (7)
- Touch Controls (7)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Great value at this price
I was a little on the fence about buying refurbished, but I'm happy to report that these earbuds have been a real treat, from the get go everything felt surprisingly premium, the packaging wasn't neat and tidy as it didn't have the original package, but when I opened it I was looking almost a brand new product, inside I found the earbuds snug in their charging case, along with extra ear tips and a USB C charging cable, there wasn't a scratch or smudge in sight they looked like they had just rolled off the assembly line lol. The Graphite color has this sleek understated vibe and the matte finish helps with fingerprint smudges, also the charging case feels sturdy and well made, and that hinge action is smooth and solid. Honestly it was clear that these earbuds had been checked and prepped before finding their way to me, which was kinda of a surprise because I had read some reviews that stated the contrary and I was a lil worried. Now lets talk about the sound quality because, let's face it that's what really matters, these earbuds sound really good, the 24 bit Hi-Fi audio makes a real difference, we're talking rich, balanced sound that elevates music, movies, and even those mundane phone calls, the bass is punchy and satisfying without being overpowering, which is perfect for my EDM and hip hop playlists, it hits just right without muddying up the rest of the mix, vocals and instruments in the mids are crystal clear, and the highs are crisp and detailed, acoustic tracks sound pretty good, the soundstage for wireless earbuds it's surprisingly wide, it's easy to pick out individual instruments and spatial audio effects, which enhances the whole listening experience, especially when watching movies, and they get plenty loud without any distortion, a major plus when you're trying to drown out the world around you, they make that movie or Spotify playlist sound really good! Moving on to the ANC I was really looking forward to this feature, and it did not disappoint. Samsung did a good job with noise isolation, just pop these earbuds in, turn on ANC, and the outside world just melts away (unless is a very noisy environment), but it does help in a noisy coffee shop, turning the usual hustle and bustle into a peaceful background hum, allowing me to focus on my work, during my commutes, it cuts down on engine noise and chatter, making the ride way more enjoyable, and at home it's perfect for tuning out those everyday distractions like the dishwasher or the TV in the next room, sure it might not be quite up there with the top tier models in that department, but for the price, especially as a refurbished deal it's remarkably effective, and when I do need to be aware of my surroundings ambient sound mode is a lifesaver, as it lets me hear what's going on around me without yanking the earbuds out, perfect for a quick chat or when I'm out for a walk, it enhances surrounding sounds just enough without making them sound artificial or over amplified, it's been super handy for multitasking. Comfort is a big deal for me, and these buds fit like a glove, they provide a variety of ear tip sizes, and once I found the right ones they stayed put without feeling too tight, I can wear these for hours on end – whether I'm working or even hitting the gym without any ear fatigue, they're lightweight so I often forget I'm even wearing them, and they stay securely in place, even during light workouts and jogs. Battery life is solid too, I usually get around 4-5 hours of continuous playback with ANC on, which is more than enough for my daily needs, the charging case provides another 16-18 hours or so, giving me nearly a full day's worth of juice before I need to plug them in, they charge up quickly via USB C, and the wireless charging is super convenient when I can just plop them down on my wireless charger, some folks have mentioned that the battery life might dip a bit over time, but I haven't noticed any significant drops yet. Pairing the earbuds with my devices was a breeze, thanks to Bluetooth 5.3, the connection is stable, and there's minimal latency when watching videos, the auto switch feature is very convenient if you're in the Samsung ecosystem, letting the earbuds seamlessly switch between my phone and laptop, the touch controls are responsive, allowing me to easily play/pause, adjust volume, and answer calls, they are a tad sensitive, though, so I've had a few accidental touches here and there. Call quality is another strong suit, the built in mics do a great job of picking up my voice clearly, even in moderately noisy places, during voice chats, the noise reduction helps filter out background distractions, in extremely noisy environments some background noise still gets through, but it's not a deal breaker by any means, even though they're refurbished, the build quality is impressive. They're rated IPX7 water resistant, meaning they can handle sweat and the occasional splash, making them great for workouts and outdoor activities, the biggest win here is the price to performance ratio, buying them refurbished saved me a good chunk of change compared to buying brand new, and honestly, the performance feels just as good.
Posted by FernandoR
- Rated 5 out of 5 stars
Great Quality at Value Price
Best Buy refurbished does not disappoint. This product retails at around $180. I figured I could try it at half the price, and it did not disappoint. Other than the fact that the box was opened and retaped, I could not see any other indication that would give away this product being previously owned by someone. It was professionally cleaned. I could not spot any dirt or ear wax at all. The earbuds and the capsule were scratch free like brand new. The pairing with my phone worked flawlessly. The buds were much more comfortable compared to a $35 unbranded buds I got. I could wear it for hours, and it didn't hurt my ears. It did require me to get adjusted to the feeling of wearing it. Throughout the time wearing it, I noticed they were there. But, it wasn't unpleasant. One thing to remember is that you may feel the buds were about to fall off. It did that to me. At least the right one. But it was far from wanting to fall out. I had to put some effort to take it out and reseat it, so it wasnt about to fall off. The battery was also good. I did a 2.5 hrs walk, and it used up around 40%. You can totally get 5 hrs on this with ANC on. I suggest you to try and use the ear fit check to make sure you're wearing it properly.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - White
Posted by Jovindio
- Rated 5 out of 5 stars
Definitely my favorite galaxy buds
I loved the Galaxy Buds 2, but I love the Galaxy Buds 2 Pro even more. I've had these for a few weeks now, and compared to my old Galaxy Buds2, these have a far better fit in my ears and sound better. I bought these refurbished yet they felt brand new. I was pleased with the smooth trade-in and delivery process. I enjoy the feel of the matte case and buds. I'm not an audiophile, but the ANC and the ambient mode work exceptionally. They connect between my samsung devices faster than the Buds2, sometimes a bit too fast lol. I don't feel that I had mess with their EQ much, but personally I like having it set to bass boost. It has a few gimmicky, yet fun features such as their 360 audio or the neck stretch reminders. Something I enjoy about all Galaxy Bud products is that I can customize how they work however I like. If you're like me and sometimes fall asleep with buds in your ears, you can get creative and set your earbud touch controls to be turned off during certain hours through samsung routines.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
Posted by Gladys
- Rated 5 out of 5 stars
A huge upgrade from the original Galaxy Buds
I got my Galaxy buds in 2019 and I thought it was about time for an upgrade and got it as a treat for myself after struggling with a class during the one month summer semester at FSC. I usually purchase my tech a new out of the box 'cause I was skeptical about buying refurbished tech. I gave it a shot and it's safe to say, I made the right choice. Instead of paying $230 for new pair, I got these refurbished at $99 + tax and they were practically new, barely touched. They work like totally new buds as well. I saw other reviews about people getting wrong color/missing ear tips with their buds 2 pro, or scuffs on the cases. I guess I was lucky to get these. Based on my personal experience alone, I won't mind buy refurbished tech from Best Buy again. Very happy with my purchase.
This review is from Samsung - Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones - Bora Purple
Posted by Natalya
- Rated 5 out of 5 stars
Galaxy Buds Pro 2 Refurbished
The Galaxy Buds Pro 2 are some of the most amazing earbuds I have owned. To top it off, I bought them refurbished so it was only $100. My experience with bestbuy certified refurbished are that most of the time the item works as good as new and this was no exception. Even if they did fail, I can rest assured with their refund policy that I could get my money back with little hassle. Overall it's amazing, great sound, connectivity, and price. These are well worth $200 but if you could find them below $140 and own a galaxy phone I would get it before you miss it.
Posted by Sebastian