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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1364 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,364 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving my Galaxy Buds2 Pro!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I can spend more time using it and has a great sound neat and nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every pair of buds except the bean shaped one and these are so far the best of the b hunch. Even for a refurbished pair the sound quality is great. The ambient sound works p erfect and the bass is deep and rich for an in ear headphone.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 4 out of 5 stars

    Cheap, but kind of for a reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is what drew me to these - cheaper than Amazon! Kind of wish I could have tried them on first, my fit is a little awkward. It was also missing one of the smallest eartips, which go figure I actually need. Customer service gave me a $4 refund so thats ok I guess. Also didn't come with any sort of OEM box or instructions - search the Samsung website if you need them.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Geek Squad Certified Refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the earbuds without any ear tips, making the item unusable. Was disappointed that being Geek Squad Certified Refurbished, the whole item was not included. Aside from that issue, item seems to be fine. After I purchase ear tips, I will have a better opinion of the product. Not including the ear tips may have been an oversite, but I will probably think twice before making another Geek Squad Certified Refurbished purchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. No complaints. Previously used another brand and I overwhelmingly prefer Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung wats up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my gawd I bought these in memory of my recent passed away mama last year.she loved the color purple and lavender and everything was purple to the tee in her lifetime.I loved these heads phones and purple and quality was everything

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable, audiophile pleasure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headphones. The sound is very good, going the same class with Sennheiser.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I have the name given the item was not removed. "Persons Name Buds Pro 2". still shows up when Item needs to be recharged, I thought I have deleted the name. Other than that, great. Purchased this item for running/walking

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than Apple Pods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality earbuds very comfortable no noise distortion works well on voice calls. music play is crisp

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing condition and Sound quality. I was first very hesitant to use this as I have always used only apple airpods. Switching to Samsung buds was a very good idea. It fits in the ears perfectly and doesn't even fall off while running

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noiceeee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They actually came brand new and compared to my airpod pro 2s they are much better in terms of sound , and comfortability. I recommend these to anyone who wants out of the norm apple products

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Samsung galxy buds 2pro

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and fits very well. These galaxy buds 2pro actually stay in my ears better than the original buds pro. I say even if you don't have a galaxy phone these still are a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds, great time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones. I had the galaxy buds pro 1 but they never fit well in my ears. These however fit much better and sound is never an issue. Calls made on android sound clear no matter what the background is.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are excellent, I love it, it is heard perfect and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these buds!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn't insanely better but after factoring in the noise canceling, ambient sounds sensor, and increased battery life amongs the buds and the case. Make these a wonderful upgrade from my last pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sounding Ear Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have great sound and are very comfortable to wear for long flights or listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Air buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, sound is good, fits well in ear, doesn’t fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality from Re-Furbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these at a good deal re-furbished. Buds were like brand new and amazing quality. Sound is crystal clear and love the ease of connectivity with my samsung phone. Noise canceling and great for ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great air bud's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. I use them all.the time. Love the wireless charging case

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Sound quality

    Rated 5 out of 5 stars

    Galaxy buds 2 pro white refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding most cool features like they read your messages to you love samsung products would highly recommend for anyone ❤️ looked like new work excellent

    I would recommend this to a friend