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Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 1341 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,341 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refurbished pair and they are in perfect condition just as promised. The sound quality is outstanding and battery life is awesome just an overall amazing product and couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, no visible wear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these refurbished buds about a month ago, after losing a pair of Anker 20is these have less battery life, but other than that are amazing. One thing I didn't like about ordering refurb is that I received black ear tips rather than purple ones that matched the buds. The only things I don't like about the buds themselves are the battery life (around 7-8 hours of continuous use) and how tracking the buds from afar while they're in the case is almost nonexistant - you have to use the finicky "nearby search". But they're purple!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing! Perfectly clear and comfortable sitting in my ears. I am so very happy with my purchase! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best buds for any Samsung phone. Great fit and the best noise canceling. Responsive controls and seamless connection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds, sound and size.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound great. They are also smaller, so a better fit in the ear. Together, a terrific product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really like these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went on an earbud quest. I have a Galaxy phone so the airpods were out. I tried jabra, beats pro, and Buds2. These Buds2 Pro was the winner hands down. My quest is over. The noise cancelling and ambient settings are pretty good. I love you can set them to turn music way down when it hears you speak and switches to ambient sound. Also, the 360 sound head tracking gives them a more realistic experience. The tap settings are phinicky but ill take the trade off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy with good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, good sound, and comfortable to wear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, great delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are great, value and delivery from best buy was fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but not great, earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Fit could be better - did not come with medium size ear rubber pieces & tho Samsung promised to send these, they never came. Unable to get the touch function to work, but the app does those functions. Evidently, these only work when have wifi - thought they were bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Definitely not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is amazing and so is the battery life. But they are heavy in your ears after a while so it becomes uncomfortable. Also if you have small ear holes even the smallest tip doesn't keep them in.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy LinShe, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Before wearing your Buds2 Pro, make sure the earbud tips are properly attached. Wearing your earbuds properly will ensure they remain comfortable when you’re listening to your favorite content. If the earbud tips do not fit comfortably, you can try a different size to get a tighter seal. This will improve the microphone’s performance and provide a stronger sound. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. The proximity sensor will automatically detect that you are wearing the earbuds when you put them on. Once this happens, they will turn on and emit a beep. If the proximity sensor does not make contact with your ear, the earbud may not work. If you are in need of further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sounds great and ambience feature is superb. Especially on plane where you can shut the noise cancelation. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GALAXY BUDS 2

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND, BATTERY LIFE AND QUALITY FOR THE PRICE

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality ans fots my ears perfect. I like the 2 separate sounds modes also! Perfect amount of bass also! Love them definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds pro2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and got it for best price. Even though these are refurbish, they look new and working grate loved it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best I Ever Had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are extremely nice comfortable in the ear and good quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love, love, love these!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these!! The sound is so clear and can drowns out background noise. The fit in the ear is secure as well

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    CEB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I have trouble with earbuds fitting in my ear. These are light and comfortable. Pair easily with my Galaxy S23 phone. Great app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, very good condition, the sound is good, easy to connect and locate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds, great sound and battery life although it does not compare to the first version of these as far as battery life. Those lasted years with no issue. As that model is no longer available I opted for an upgrade. Still great pods overall. Also purchased refurbished and they are as good as new for a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The wife loves them so I do too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These actually got lost for about a year. We found them and they still work great and Charge great and hold a good Charge. She loves them and the high-end quality. Worth the money!

    I would recommend this to a friend