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Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 1341 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,341 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung Galaxy 2 pro earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded good as far as radio station and videos. But I work in a loud environment and the call quality wasn't that good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always falling out my ears . Uprgaded within a year when one of them started making a rining noise . Turns out the hear threw mode gets clogged and you need to blow air out them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent buds for the price point - whistling issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds are somewhat weathered, the audio quality was good during the first couple uses. However, a whistling sound started to occur frequently in the right bud.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am normally an over the ear headphone guy because of the noise canceling feature. I was very surprised with that same feature with this product. Amazingly clear with little background noise, and the ambient feature was a nice addition that i never thought i would use but have. All in all, the product was exactly as described with punchy bass and nice tonal highs. With the exception of only a 3 hour battery life, it was definitely a 5 star purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    it's not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as refurbished I had an incomplete set, missing plugs in different sizes. - Comfort 3/5 the first days presses on ears painfully. Take 5-10 days to become a little bit comfortable. - Mic 3/5 about 60% quieter than usual - ANC 3/5 they shouldn't have used such a selective noise reduction bandwidth. I wish I had ANC at maximum bandwidth. - Usability 3/5 when you put it in your ears, you can press the touch buttons several times, I don't understand why they can't program time delay for insertion time. The volume buttons may be pressed when you chew. - Sound 4/5. rarely hear distortion on loud explosive bass.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I enjoy them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable and good sound. I like the ambient sound setting

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Buds 2 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound cancelation is excellent. Music quality is awesome. Great bass and equally great mids and high tones.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    Glad I got these refurbished

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Im glad I took the chance getting these. Because they were refurbished one pair of the ear bud tips were missing but that didnt bother me especially since it was extremely discounted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. I bought the refurbished and they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I was hoping for, the fit is the problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and some of the features but not hmwhat i was looking for, unfortunately. Biggest issue is they dint fit my ears at all. I'm pretty sure it is due to the design. Since they don't fit i can't use the noise canceling part, which is why i bought them to begin with. I know the latest ones they changed the design so maybe I'll try those.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect "ear buds".

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome. I was surprised by how long buds held a charge. Easy to pair with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use on android phone it is very good i will recommended to all my friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Solid Earbuds, but Disappointing as well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and if you have a Samsung device, these buds offer a lot of features. My issue with these headphones are that they do not fit well in my ears at all and I tried every size tip (mine only came with small and large tips). I ordered some different size tips off of Amazon and they still always feel like they are slowly coming out of my ear. In addition, the range on these earbuds are not the best.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Ear tips

    Rated 3 out of 5 stars

    Missing tips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. The sound quality is good, the app works well. But i can never get a good fit in my ear because they didn't come with the tips made for this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Ear Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are amazing. The active noise cancelling is a must have. The battery lasts forever. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great secure fut

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Two sizes, allowing for tiny ear canals. Great sound. Auto bkuetooth to Samsung phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my upgrade from my old Galaxy Buds+. Much better sound quality and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well, great connectivity and cool options when listening too.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best earbuds yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good. Noise-canceling is top tier. They are nice size and the don fall out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Needs larger tips and the ability to be louder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good but they refuse to stay in my ears, even with the largest nubs installed, and they are not very loud at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Davidisnumber1, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we continue to innovate our product line and provide the best possible experience to our customers. We have an article on our website titled "No, low, or poor audio quality on Samsung earbuds" to help you troubleshoot if your device is operating as intended. Please, feel free to reach out to us at any time with additional feedback or questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung