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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1364 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,364 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, the only problem ive had is didn't come with ear tips and ever once in a while although its been charging it will say almost dead.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good battery, better sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best headphones. Good sound isolation, good comfort, good battery.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever owned! Great sound and fit!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Really impressed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy all of the tap controls and the customization they have. Excellent battery that lasts 4-5 days. I only wish they provided more ear tip variation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I was hoping for, the fit is the problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and some of the features but not hmwhat i was looking for, unfortunately. Biggest issue is they dint fit my ears at all. I'm pretty sure it is due to the design. Since they don't fit i can't use the noise canceling part, which is why i bought them to begin with. I know the latest ones they changed the design so maybe I'll try those.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Better buds all around.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buds with a tighter seal than previous buds. Battery lasts practically all week long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Samsung ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!! They are comfortable in my ears, quality of sound is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    jays toys

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, haven't had any battery life issues. Neat that the case charges the buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing earbuds, worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds!! I've always trusted Best Buy when it comes to refurbished products & I'm glad to continue trusting them! I had the Galaxy Buds 2 before and these are an amazing upgrade. There are more settings with these & the sound improvement is very noticeable. 8.5/10 earbuds! Would love to see Samsung make the equalizer a bit more adjustable and customizable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my gateway drug to high quality ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Not long lasting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At frist these seems to work fine but as time went on as I continued to use listening to music but mainly conversations with friends and family with at least 45 minutes to 1 hour into conversation they continue to tell me that they no can hear me. Now mind you these are fully charged and yes I've googled you tubed all the possible scenarios that would cause this issue and I've tried to fix according to the viedos but nothing has seemed to work. They fit well look great but the battery life SUCKS!! if that is even the issue..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    head phones sound great great fit noise canceling and ambient sound when excepting calls

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds good features. I liked the design of the older model a little more because they fit in my ears better, but overall no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Runner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enogh to carry in shorts. Graet sound and noise canceling. Great for wotkingbout.

    I would recommend this to a friend
  • Cons mentioned:
    Ear tips

    Rated 5 out of 5 stars

    Glad I got these refurbished

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far. Im glad I took the chance getting these. Because they were refurbished one pair of the ear bud tips were missing but that didnt bother me especially since it was extremely discounted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy buds2 pro wireless earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my grandson. He will receive it in March, so can not tell how well they sound, or if there are any issues. I can state delivered in Jan in good condition with box intact. I hope works well. Will provide update after my grandson tries them. If he likes them, I will change my rating to 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love Them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d give 4.5 stars if i could, i love these headphones and the noise canceling is excellent. only problem is you can’t access as many features if you have an iphone (which i have).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeded my expectations. The sound is very great and the batter lasts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great! I am pleased with how they work and the sound quality is very good. I only wish there were some smaller silicon caps. They are a little big for my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product produces amazing sound quality and last for hours.

    I would recommend this to a friend