Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $229.99

Customer reviews

Rating 4.2 out of 5 stars with 1343 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are pleased with the sound quality, comfort, battery life, price, fit, condition, connectivity, and design of the Geek Squad Certified Refurbished Galaxy Buds2 Pro True Wireless Earbud Headphones. They appreciate the great sound, comfortable fit, long battery life, affordable price, secure fit, like-new condition, seamless connectivity, and stylish design. However, some customers have expressed concerns about missing ear tips, defective units, and touch controls that may take some time to get used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,343 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these ear buds!!!!!!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. I was getting tired of my Bose because they would not stay in during exercise. I do not have that issue with these. The noise cancellation is OK which would be my only semi complaint, but I guess you can’t have it all and that is when comparing to BOSE. I would definitely recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time & Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible! I purchased these and went to the store to pick them up. I went to my car and opened them to make sure they were refurbished and certified, as stated. I noticed the case was severely damaged and didn't smell clean. There were also missing ear tips and white specs on the earbuds themselves. I went back into the store hoping to find a solution and was offered the option to purchase brand-new ones by paying the price difference or to see if i qualified for Best Buy card. I had without any options

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these earbuds.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great and have good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing light workouts but they tend to fall off. Great noise canceling. The sensor is too sesitive sometimes stops playing by itself.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Solid earbuds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, fit great, easy to pair with phone, charges fast!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, excellent sound and batery very well y long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good looking and practical.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and volume. The fit is unmatchable for those whose ears are normally formed, unlike mine are. Good investment though, otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As Decribed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed, they look new. worked great. did not come with earpieces, s m l, but being used was not surprised. Besides that, came in all original packaging and accessories Would highly recommend coming from galaxy buds, sound is much richer. You always wonder when you buy something used, But Best Buy Geek Squad did good. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product would recommend it to anybody looking to buy one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!! Totally Recommend..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, I bought the refurbished and no difference with a brand new one. It works perfectly, without details... They are the best Samsung headphones at an incredible price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for a phone without a headphone jack

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd purchase from best buy refurbishment and it went perfectly. The fit is a bit finicky as the left side wants to fall out 1st. Any high movement activity they definitely wont stay in. The noise canceling is nice but the ambient sound is a bit much as it almost acts like a hearing aide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend to a friend

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have not disappoint. Would recommend to a friend. I bought it almost one year ago as a refurbish product. It came like new. No problems at all. With the use. the case have begun to look a bit rough up. But other than the aesthetics of the case. Everything works as usual. So if you do not care about the case. This would be great for you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome !

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a lil worried about having issues or the item looking overused, but was suprised I did not have to worry about anything. Everything has worked well and the item was in very good conditions. Charges well and last like new. Very happy with purchase after a couple months having used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good overall

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great(I use Galaxy phone) fit can be an issue depending on your ear. I have small ears and they come off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. I like this earphones there are verygood for any samsung products..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    better than buds 3

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds ive ever had! got the new buds 3 however switching back to these!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quantum tunneling in your pocket

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great, but the ease at which it falls out of your ear is annoying. Also absolutely buy a case for this immediately. The casing it comes with is so smooth that it will smoothly slip out of your pocket or this dimension. I lost 1 of these and had to buy another

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect condition, great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a great purchase. Great product with a great quality. That was my first time buying a refurbisged product and this certified geek squad one surprused me. I’ll alwas consider check this option for now one because you are going have the same as new product for a really good price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyre like new! I didn't have a lot of hope but i was surprised and they still work almost a year later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy - Would buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! I would buy these as a refurbished product again. They work exactly as originally designed. My 4-star rating instead of 5 is that no tips were included so I had to buy them separately, whumich required me to wait longer to use the earbuds also.

    I would recommend this to a friend